UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,295 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,295 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dreadful You can’t access your claims history and without that knowledge you are liable to be unsuccessful because you may need to wait until the policy renews itself This lack of transparency has cost me £200 - if I had waited 2 months - I would have been successful . UK healthcare - does NOT make it clear that they have a rolling programme and it was certainly not stated on my introductory letter All that was clearly printed - was my policy start date I have submitted a complaint and they haven’t even acknowledged it AWFUL”

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Posted 2 years ago

“Not the best service. I emailed a claim over a week ago. No confirmation emails, no notifications, no return emails.”

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Posted 2 years ago

“What can I say about the uk healthcare customers service , well it would have been a zero after dealing with a customer care provider who assured me she would take care of my wee issues, unfortunately this did not happen, but in steps Funmilola Alonge Customer Service Advisor and she was so helpful and did exactly what she do , and the five stars are for Funmilola”

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Posted 2 years ago

“Replied promptly and efficiently.”

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Posted 2 years ago

“Fast and efficient service”

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Posted 2 years ago

“Thank you so much for your help with a recent query. Great service and reasonably priced for affordable healthcare.”

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Posted 2 years ago

“Well done Andrew sorted my claim brill thanks ian”

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Posted 2 years ago

“Great service thank you”

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Posted 2 years ago

“Great service so far from Sara. Thank you!”

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Posted 2 years ago

“Sara Leathley responded quickly to my enquiry and was very helpful whilst doing so”

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Posted 2 years ago

Thank you so much for taking the time to rate UK Healthcare with 5 stars! We truly appreciate your kind feedback and are thrilled to hear that you had a positive experience with us. We are especially grateful for your mention of Sara, who responded quickly to your enquiry and provided great assistance throughout. Once again, thank you for your amazing rating and for choosing UK Healthcare. We look forward to serving you in the future. Best regards, Customer Service Team

Posted 2 years ago

“Just received the welcome email with the letter and information from Sara Leathley, so far so good.”

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Posted 2 years ago

Dear Lorraine, Thank you so much for giving UK Healthcare a five-star rating! We greatly appreciate your feedback and are thrilled to hear that your experience has been positive so far. We are glad to know that you have received the welcome email with the letter and information from Sara. Rest assured that our team is dedicated to ensuring that every step of your customer service journey is seamless and efficient. Thank you again for your kind words and for choosing UK Healthcare. Best regards, Customer Service team

Posted 2 years ago

“Bad experience so far. Included wife to my workplace policy and submitted three claims currently. I submitted further details on each occasion as requested but each time they require something more or different. Still waiting for claims to be honoured since beginning of January 2024. I will be cancelling wife's policy once paid.”

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Posted 2 years ago

“Great service! Thank you very much.”

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Posted 2 years ago

Thank you very much, Matt, for giving UK Healthcare a 5-star rating! We truly appreciate your support and feedback. Great service is what we strive for, and we're glad to know that we were able to meet your expectations. Your kind words brightened our day. Thank you once again for choosing UK Healthcare!

Posted 2 years ago

“Debra Morley has been very Helpful in sorting out our claims and getting them processed quickly.”

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Posted 2 years ago

Thank you so much for your kind words and for giving UK Healthcare a 5-star rating! We are delighted to hear that Debra Morley was extremely helpful in sorting out your claims promptly. We have a fantastic team here at UK Healthcare, and it is great to know that Debra's expertise and dedication made a difference in your overall experience. Once again, thank you for taking the time to share your feedback. Best regards, Customer Service Team

Posted 2 years ago

“Very quick response time from Sara Leathley, brilliant service. Thank you.”

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Posted 2 years ago

Thank you so much for taking the time to give UK Healthcare a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our services. Once again, thank you for choosing UK Healthcare. We are here to assist you whenever you need us and look forward to serving you again in the future. Best regards, Customer Service Team

Posted 2 years ago

“Deborah Morley helped to process my claim, thanks great, quick service, thanks”

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Posted 2 years ago

Thank you so much for your glowing 5-star review of UK Healthcare! We truly appreciate your kind words and are thrilled to hear about your positive experience. We will make sure to pass along your gratitude to Deborah Morrey for her exceptional assistance in processing your claim. Once again, we appreciate your feedback and thank you for choosing UK Healthcare. We look forward to serving you again in the future.

Posted 2 years ago

“Asked a question and was answered in a very short space of time by email by Mark Shaw . Always fund the staff helpful and friendly .”

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Posted 2 years ago

Thank you so much for taking the time to rate UK Healthcare with 5 stars! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our healthcare services. We are delighted to know that Mark promptly answered your question. Our team strives to provide efficient and responsive customer support. Thank you once again for your kind review and for choosing UK Healthcare. We look forward to serving you in the future! Best regards, Customer Service Team

Posted 2 years ago

“Prompt service from Sara Leathley (Corporate Services - Key Accounts)”

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Posted 2 years ago

“It was very quick to add my child on the policy - response was so quick . Would have been good if the form was online then needing to be printed.”

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Posted 2 years ago

“Super speedy application process and happy and helpful service.”

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Posted 2 years ago

UK Healthcare is rated 4.5 based on 3,295 reviews