UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,180 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,180 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy”

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Posted 1 year ago

“Excellent service, thank you”

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Posted 1 year ago

“Very helpful, understanding and knowledgeable. Resolved my issue with ease 😌”

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Posted 1 year ago

“Good service regarding my enquiry and quickly resolved”

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Posted 1 year ago

“Prompt service and seamless fix in relation to policy”

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Posted 1 year ago

“Came back to my email immediately with a personal response”

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Posted 1 year ago

“Very quick at adding my children on to my healthcare plan.”

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Posted 1 year ago

“Answered my question clearly and concisely.”

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Posted 1 year ago

“The idea is great, but the claims system is a mess. Once l found out that the form would only take pdf documents, not a word document that my dentist sent me. The form would still not upload my receipt. After numerous attempts l gave up. To be honest, l have been paying monthly for over a year, and l have not had a good experience. I have cancelled my direct debit.”

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Posted 1 year ago

“Good morning Deborah. Thanks for the update . Prompt and helpful feedback regarding my podiatry claim. I now know when I can claim again which is very helpful . Kind regards”

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Posted 1 year ago

“Mark Shaw was very helpful and understanding also he issued my claim straight away. Excellent communication. Thank you”

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Posted 1 year ago

“Excellent customer services health with my query promptly”

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Posted 1 year ago

“Nicola answered my query promptly. Claim now being processed. Thank you.”

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Posted 1 year ago

“Nicola was helpful and timely, answered my questions very clearly and sorted my claim for me.”

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Posted 1 year ago

“Carl was very helpful in assisting me to make the claim, making sure I had the correct information”

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Posted 1 year ago

“Amazing customer service and high level of professionalism by M Shaw in managing my concern this morning.”

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Posted 1 year ago

“Prompt and efficient service. It would have been helpful if you had explained, when you paid my last claim, that you were only sending partial payment as I was within my limit of £500. That way I would not have had to asked the question. I am aware the conditions are stated in the policy but it is not that clearly explained.”

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Posted 1 year ago

“I could not make a claim, the dental plan was a complete waste of money and time. I was asked to produce a card receipt with my name on it. Debit/credit card receipts do not include the card holder name. I was also told that the treatment I received was private, which it definitely was not. It would have cost a lot more if it had been private. I had no choice but to cancel the plan, I found the whole experience very frustrating.”

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Posted 1 year ago

“Amendments are processed super quickly and with a smile”

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Posted 1 year ago

“Deborah was really helpful and instantly got me to where i nedded to be interms of a claim -”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 3,180 reviews