UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,180 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,180 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always answer my questions quickly and fully.”

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Posted 2 years ago

Dear Jean, Thank you so much for your fantastic 5-star rating of UK Healthcare! We truly appreciate your support and are thrilled to hear that you had a positive experience with our services. Furthermore, we are particularly pleased to know that we have always been quick and thorough in answering your questions. We sincerely appreciate your kind words. Best regards, Customer Service Team

Posted 2 years ago

“Very clear directives from staff members regarding how to claim. Professional, helpful, respectful service.”

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Posted 2 years ago

Dear Brigid, Thank you very much for your excellent 5-star rating of UK Healthcare. We truly appreciate your feedback and are delighted to hear that our services have met your expectations. We are especially pleased that our staff members were able to provide you with very clear directives on how to make a claim. It's wonderful to know that we were able to assist you effectively. Once again, thank you for choosing UK Healthcare, and we hope to continue providing you with exceptional service in the future. Best regards, Customer Service Team

Posted 2 years ago

“This treatment was done by an N.H.S dentist & charged N.H.S prices , your policy states that bridges are included in the refunding as a band 3 , this was not private & I'm very dissapointed . If you were to inquire, I'm 100% sure my dentist will tell you the same .”

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Posted 2 years ago

“Very helpful staff!”

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Posted 2 years ago

Thank you so much for taking the time to rate UK Healthcare with 5 stars! We truly appreciate your kind feedback and are thrilled to hear that you found our services satisfactory. "Very helpful staff!" is indeed music to our ears. Our dedicated team works tirelessly to provide exceptional care and assistance to all our patients, and we are glad to know that we could be of help to you. Best regards, Customer Service Team

Posted 2 years ago

“Excellent service quick to process claim”

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Posted 2 years ago

Thank you so much for your outstanding 5-star rating of our UK Healthcare services! We greatly appreciate your feedback and are delighted to hear that you had a positive experience with us. We strive to provide excellent service and ensure that our claim processing is quick and efficient. Thank you once again for choosing UK Healthcare, and we look forward to serving you again in the future.

Posted 2 years ago

“I have always received excellent customer service and prompt refunds for my dental work.”

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Posted 2 years ago

Thank you so much for your generous 5-star rating of UK Healthcare! We greatly appreciate your kind words and positive feedback. We are thrilled to hear that you have always received excellent customer service. Providing top-notch service to our valued customers like you is our utmost priority, and we are glad to know that we have been successful in meeting your expectations. Once again, thank you for your support and for choosing UK Healthcare. Warm regards, Customer Service Team

Posted 2 years ago

“I processed an online claim form but used the till receipt in error. I got an email from Mark shortly thereafter advising me of this error and how best to process the claim. Thank you Mark for your guidance.”

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Posted 2 years ago

“Deborah was extremely helpful when answering queries around putting in a claim, she was quick to respond and answered all my questions thoroughly.”

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Posted 2 years ago

“Submitted my claim had an email informing me my claim had been unsuccessful as yes the health care had received my receipt but my name was not visible. So without delay I resent the relevant receipt clearly showing my name to Deborah, within an hour had an email to say it had now been resolved the money would be in my bank within 5 days. Thank you Deborah”

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Posted 2 years ago

“very good customer service and sorted out my problem without any trouble”

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Posted 2 years ago

“Fast decision and easy to claim online. Never had any issue with my dental claims. Would highly recommend.”

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Posted 2 years ago

“Excellent services with no fuss or unnecessary hoops to jump through.”

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Posted 2 years ago

“Claims are easy to make, all on line or by post, the claims are settled quickly with minimum fuss staff are helpful and happy to assist 5 stars every time excellent service thank you”

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Posted 2 years ago

“£35:50 a month and not covered for ear wax removal. Disappointed? Yes I am.”

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Posted 2 years ago

“Ive only just put my 1st claim in today and after a slight hicup its sorted 😊 Many thanks Jeremy coombs”

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Posted 2 years ago

“Sara Leahtleu has been most helpful in quickly responding to queries and assisting with the on-boarding to the plan and understanding how to make claims in a stressful time, so has been much appreciated.”

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Posted 2 years ago

“Very prompt response”

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Posted 2 years ago

“The agent I spoke to was polite, knowledgeable and very helpful”

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Posted 2 years ago

“Honestly this is not worth the hassle”

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Posted 2 years ago

“This is a fantastic service it's just a pity the online portal doesn't work! I've tried on numerous occasions to upload a jpeg file and it says invalid format then converted the jpeg to a pdf format and still won't accept the upload. This needs sorting as otherwise a very good service when phoning customer serbices the lady was able to help me sort my refund really quickly. I usually receive within a couple of weeks. Sometimes in less time than that”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 3,180 reviews