UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,985 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantastic service. so helpful and friendly and professional and reply promptly . great cover also available. loving it.”

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Posted 2 years ago

“I've had a healthcare plan set up by my work, and its great the level of cover I could recieve! I only opted for the max level my company pays for, however from looking at the details it would be really good for adding children/spouses on for a very minimal fee. Customer service has been great too”

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Posted 2 years ago

“Very helpful and polite everything sorted many thanks”

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Posted 2 years ago

“I have had dental plan policies in the past but this one is not as straight forward. I have been rejected twice to claim on the policy for one reason or another so I have decided to cancel”

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Posted 2 years ago

“Very prompt responding to my email enquiry, thanks.”

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Posted 2 years ago

“Helpful staff, quick response”

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Posted 2 years ago

“Easy to process and prompt payment”

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Posted 2 years ago

“Very responsive to requests for assistance or additional information. Very professional and friendly service.”

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Posted 2 years ago

“Requested a change to my policy to add my children on. This was completed quickly and the customer service was great.”

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Posted 2 years ago

“Sara Leathley is always very helpful & quick to respond to my queries.”

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Posted 2 years ago

“Quick to respond to my query”

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Posted 2 years ago

“Never easy always always an issue. You have to jump through hoops to get your money back. A receipt you get is not enough evidence! Your receipt has to have your name on it WTF”

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Posted 2 years ago

“The claims process is easy, the refund of funds is paid straight into the chosen bank account within a couple of days and communication throughout the claim is great.”

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Posted 2 years ago

“Debra Grimshaw emailed me my new policy as the first email was not received. She did this very quickly after my HR dept contacted UK Healthcare.”

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Posted 2 years ago

“On submitting 2 separate claims in one envelope I received a very badly worded email stating you did not have my bank details and the invoice did not have certain details completed. When I rang to discuss the matter I was at first informed the email was not one of yours and must be a scam! On further investigation I was advised my account number had been incorrectly scanned on one of the forms resulting in a new account being set up which would have to be cancelled and details transferred to my existing account. Your adviser was extremely offhand and seemed uninterested. I am very disappointed with the "service" I received.”

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Posted 2 years ago

“Very professional and extremely helpful”

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Posted 2 years ago

“Really friendly service and claims are dealt with quickly and efficiently.”

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Posted 2 years ago

“Very helpful, prompt with comms and consistent :)”

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Posted 2 years ago

“I always receive a prompt & accurate response to any query I submit and my Account manager is always so helpful.”

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Posted 2 years ago

“Great service as always, act promptly to requests.”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,985 reviews