UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,985 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

Write Your review

Tell us how UK Healthcare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not at all happy that I have been paying this subscription for nearly a year and you have used Covid as a caveat to stop me making a legitimate claim. It is NOT my fault that because of Covid my dentist closed down and I have had to wait to be seen by another dentist. That your policies are so rigid with no flexibility to account for an unprecedented situation such as Covid. Extending to 24 months is of no use to me when my practice closed down. So will you refund me the payments I have made? As I shall now be cancelling this ridiculous policy as its actually cost me more than seeing a dentist. Dont bother with this policy no flexibility at all AND NO REFUND OFFERED EITHER”

Helpful Report

Posted 2 years ago

“Great service very helpful”

Helpful Report

Posted 2 years ago

“Excellent customer service cannot fault it.”

Helpful Report

Posted 2 years ago

“Simplistic, no fuss claims process. Staff also quick to respond if you have any queries”

Helpful Report

Posted 2 years ago

“Paid into the plan for a very long time, refused payment despite seeing a dentist regularly.”

Helpful Report

Posted 2 years ago

“Email queries were responded to quickly. Mark provided an explanation as to why more information was needed and updated me with the claims process.”

Helpful Report

Posted 2 years ago

“Really straightforward process! Constant communication on any issues and not long to wait for the claim to come through! Definitely Recommend!!”

Helpful Report

Posted 2 years ago

“Upgrade done immediately very prompt”

Helpful Report

Posted 2 years ago

“Sara was really helpful and returned my email super quick”

Helpful Report

Posted 2 years ago

“Misleading and unhelpful on the phones”

Helpful Report

Posted 2 years ago

“Deborah was very helpful, and replied to my query very quickly.”

Helpful Report

Posted 2 years ago

“Super-efficient and helpful service; emails are responded to in the blink of an eye!”

Helpful Report

Posted 2 years ago

“The service looks for us very comprehensive and good value for money, lets hope it lives upto expectations. The 3 star rating is due to the fact despite phoning at least 6 times I was not able to get through and also the website application is pretty diabolical. It did not work with our joint application so I had to do two separate applications which is a very poor show. As I said I'm hoping for better??”

Helpful Report

Posted 2 years ago

“The service I got was excellent and very professional thankyou”

Helpful Report

Posted 2 years ago

“All claims have been sorted super quickly with no issues, any customer support I have needed has been answered really quickly :)”

Helpful Report

Posted 2 years ago

“A speedy response when I wanted to upgrade my existing policy”

Helpful Report

Posted 2 years ago

“Don't use this insurance as it does not pay out. During covid you couldn't see a dentist, and according to them if you haven't seen a dentist before they won't pay out on this insurance. A SCAM REALLY.”

Helpful Report

Posted 2 years ago

“The customer service at UK Healthcare is fantastic, Sara is brilliant and is always more than happy to help with any queries.”

Helpful Report

Posted 2 years ago

“2 claims not been accepted”

Helpful Report

Posted 2 years ago

“Really speedy response with my policy number. Polite and friendly”

Helpful Report

Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,985 reviews