UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,290 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,290 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and super efficient response to my enquiry by Mark Shaw. Very impressed!”

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Posted 2 years ago

“Nicola is always very helpful and responds quickly”

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Posted 2 years ago

“Too much chasing around to get further proof of visits I'm better off just cancelling and just paying for my treatments”

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Posted 2 years ago

“I had submitted an incomplete invoice and Customer Services emailed me immediately - I was able to re-send the invoice via email and the claim is now in progress - thank you, Deborah!”

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Posted 2 years ago

“Absolutely a joke and a bunch of liars”

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Posted 2 years ago

“I would just like to record my thanks for the swift response of Carl Stickland, the Customer Service Advisor, and for Stephen Webb, who's title I am unsure of, for his advice and assistance , in joining the UNISON NHS DENTAL PLAN. Thank you so much for your time and guidance.”

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Posted 2 years ago

“Sara is very helpful and reply quickly to my query”

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Posted 2 years ago

“When we know there is a national shortage of NHS dentists it makes no sense that paying for a dental insurance doesn’t cover you for private treatment!”

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Posted 2 years ago

“Great customer experience with a very attentive and friendly team :)”

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Posted 2 years ago

“Sara was very helpful and quick with her response to my query.”

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Posted 2 years ago

“I sent of my claim on Tuesday about a stay in HOSPITAL she found out were the mistake was made and I sent in a new form it was hospital fault on 1 of papers it said I was discharged same day but I had had a total kneereplacement and it showed the date I was discharged on the ladies name was Funmilola Alonge and I found her very nice and easy to deal with”

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Posted 2 years ago

“Mark Shaw has been very helpful. Replies promptly and Very friendly. Many thanks.”

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Posted 2 years ago

“The customer service has, so far been outstanding!!”

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Posted 2 years ago

“Their customer service is amazing. So friendly and helpful, for instance Mark got back to me within hours with all the information i requested”

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Posted 2 years ago

“A very prompt service from Carl! Sorted me out within 15 mins. Top service.”

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Posted 2 years ago

“Prompt and polite service from Carl.”

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Posted 2 years ago

“Carl dealt with my dental claim problem politely and professionally.He replied promptly and was very helpful. I'm glad it was resolved as the monthly charge far exceeds a yearly checkup. I was going to cancel if it couldn't be resolved. Thank you Carl”

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Posted 2 years ago

“Nicola Williamson solved a problem that I had with my dental claim with great politeness and urgency. She is obviously a great asset to the Company.Tim”

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Posted 2 years ago

Dear Tim, Thank you so much for your wonderful 5-star rating of UK Healthcare! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our services. We also want to extend a special thank you for mentioning Nicola Williamson and her outstanding customer service. We couldn't agree more that she is a valuable asset to our company. Your satisfaction is our top priority, and we're delighted that Nicola was able to resolve your dental claim problem promptly and efficiently. Once again, thank you for your kind words and for choosing UK Healthcare. Warm regards, Customer Service Team

Posted 2 years ago

“no problems getting money back with correct receipts and they emailed me with what i needed within 24 hours of me making the claim”

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Posted 2 years ago

“quick and detailed response”

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Posted 2 years ago

Dear Sandie, Thank you so much for your wonderful 5-star rating of UK Healthcare! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our services. Your kind words about our quick and detailed response truly mean a lot to us. We continuously strive to provide efficient and thorough support to all our customers, so it's delightful to know that we have met your expectations. Once again, thank you for choosing UK Healthcare. Best regards, Customer Service Team

Posted 2 years ago

UK Healthcare is rated 4.5 based on 3,290 reviews