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U Drive Cover Reviews

3.5 Rating 2,155 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,155 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 83%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Brilliant and helpful . I find insurance companies keep you waiting for long periods of time ,but with u drive things are speedy and the customer service I received was exceptional compared to previous insurers :)
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Posted 6 years ago
Yasmin storer was great help very good customer service🤙
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Posted 6 years ago
lovely and helpful customers service .
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Posted 6 years ago
Hi, the representative was nice and helpful patient to answer all questions.
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Posted 6 years ago
The service was really good thank you for helping
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Posted 6 years ago
Thieves, Paid online and the starting date after more than 20 days. I received a call next day to check all info are correct i told the guy about the no claim that it's 6 years but i choosed 5 by mistake and i hold the driving licence for 23 month insted of 24 because i didn't find months to choose online he said that's fine we will correct that for you they changed the quotation after 4 days from £1500 to £2600 roughly and i told them ok that's too much i will stay with my insurance company the said ok we will charge you £75. {CANCELATION} fees and the will hold the money for 30 days.They didn't say will hold the money they said the refund will take 30 days So Absolutely Rubbish
Helpful Report
Posted 6 years ago
Thieves, Paid online and the starting date after more than 20 days. I received a call next day to check all info are correct i told the guy about the no claim that it's 6 years but i choosed 5 by mistake and i hold the driving licence for 23 month insted of 24 because i didn't find months to choose online he said that's fine we will correct that for you they changed the quotation after 4 days from £1500 to £2600 roughly and i told them ok that's too much i will stay with my insurance company the said ok we will charge you £75. {CANCELATION} fees and the will hold the money for 30 days.They didn't say will hold the money they said the refund will take 30 days So Absolutely Rubbish
Helpful Report
Posted 6 years ago
Thieves, Paid online and the starting date after more than 20 days. I received a call next day to check all info are correct i told the guy about the no claim that it's 6 years but i choosed 5 by mistake and i hold the driving licence for 23 month insted of 24 because i didn't find months to choose online he said that's fine we will correct that for you they changed the quotation after 4 days from £1500 to £2600 roughly and i told them ok that's too much i will stay with my insurance company the said ok we will charge you £75. {CANCELATION} fees and the will hold the money for 30 days.They didn't say will hold the money they said the refund will take 30 days So Absolutely Rubbish
Helpful Report
Posted 6 years ago
I spoke to a lady called yasmin storer who was extremely helpful, and dealt with my enquiry promptly. Thank you
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Posted 6 years ago
Great customer service was happy with prices and feedback also happy with the communication helped me a lot with my query
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Posted 6 years ago
I called today about my renewal and the customer service was very quick to answer my query
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Posted 6 years ago
Ms Kylie Clapham was very helpful and gave out exceptional customer care.
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Posted 6 years ago
Mr. Grant has shown incredible help. I wish you more consultants like Grant. Invaluable help :)
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Posted 6 years ago
Kylie Clapman was such an amazing person to help me out with my insurance and found me a cheaper quote and made it so much easier again thank you very much
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Posted 6 years ago
Very wonderful man (I think his name was Nathen) got me my insurance for my Jaguar. He even got me cheap price with my points (I was parking the Jag on a zig zag, make police cross if you park on a crossing -- my littel joke, sory!) Thanks so much UDrive, I love you.
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Posted 6 years ago
Ms Kylie Clapham, the kindest sweetest voice and personality. Polite manners and just a sweet persona.
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Posted 6 years ago
Poor customer service! This is the worst company i dealt with. Guys avoid this company, they will rip you off you money by adding more than the quote. Sarah Harrison was terrible dealing with my issue.1/10 customer service!
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Posted 6 years ago
The person that took my call was extremely helpful then taken it upon themselves to go speak to a manager to get me more discount on what was the cheapest quote I’d been quoted
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Posted 6 years ago
the women kylie who dealt with me was fantastic, as she helped with finding me the right insurance for me, she constantly kept me in the loop with all the information and told me everything I needed to know about my insurance. her product knowledge, customer service and the full process from start to finish was 110% went above and beyond. THANK YOU Kylie
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Posted 6 years ago
I like the prices of that company
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Posted 6 years ago
U Drive Cover is rated 3.5 based on 2,155 reviews