U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.48

3.5 Rating 2,156 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its a ripoff, avoid at all cost”

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Posted 6 years ago

“Its a ripoff, avoid at all cost”

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Posted 6 years ago

“Quick to resolve my issue. Pleased with the service”

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Posted 6 years ago

“Very good communication”

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Posted 6 years ago

“Every telephonist I've spoken to has been extremely polite and helpful,very clear speech,and never gets impatient if something isn't understood,I've never had such a lovely conversation on the phone to a company UDRIVE thank you !!”

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Posted 6 years ago

“Total rip off, got quoted 1100 on go compare phoned them up too open the policy. Then went up too 1600, because of only living at new address for 2 mths, paid deposit of 250 too open policy, then paid 136 a mth, had the policy for 2 mths, then cancelled.. They want 350 too cancel the policy when the agreement is 75. And now crs bailiffs are demanding 440,, so for 2mths car insurance it's cost me over 900.. Stay away from this company they are legally robbing people”

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Posted 6 years ago

“Not impressed with this company at all, they cannot offer the contract that I had signed up to and are trying to charge me more for the same thing. They also take ages to get back to you despite them marking everything as ‘Urgent’”

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Posted 6 years ago

“Cannot offer the quotes they give you initially, take ages to get back to you yet mark everything as ‘urgent’ it’s now going to be a battle to get my refund after failing to offer the contract I signed up to. Don’t use these people, more hassle than it’s worth”

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Posted 6 years ago

“Not helpful at all they check different companies for quotes and charge extra STAY AWAY pay the extra”

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Posted 6 years ago

“AVOID!! - they try charge you a cancellation fee of 30% for a service you will not receive! How’s this company even still running, absolute joke!”

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Posted 6 years ago

“Crooks - Do not use this company. They charged me a cancellation fee for a order that they did not fulfill or issue insurance for. Very rude staff on the phone!!!!!!”

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Posted 6 years ago

“STAY AWAY - Think about the number of reviews they have which is very low! Made order for car insurance and they said they needed to contact me to confirm details. Did not issue a policy or policy number nor did they state I was insured. When I called the next day to cancel as I needed cover they charged me £75.00 Crooks. I am currently going through a complaint with the FCA and will issue a small courts claim to them if not resolved. Very rude on the phone.”

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Posted 6 years ago

“You drive has been good especially your employee Vinay who has helped me a lot in my circumstance”

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Posted 6 years ago

“Basically a scam. I would give them minus 5 🌟. Please never trust them I had to wait 30 days to get my money back and there would be a cancellation fee of £140.”

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Posted 6 years ago

“VERY VERY BAD COMPANY I HAVE EVERY SEEN . THEY ONLY KNOW HOW TO SUCK MONEY FROM PEOPLE . FIRST THEY TALK TO U VERY NICELY AND THEN THEY SLOWLY START TAKING US MONEY . AND ALSO WHEN IT CUMS TO REFUND MY GOD JUST FORGET ABOUT IT ...IT TAKES 2 MONTHS TO GET REFUND .i will never recommend this company to any 1”

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Posted 6 years ago

“VERY BAD COMPANY THEY ARE BLOOD SUKERS DO NOT USE THEIR SERVICES THEY ARE THE WORSE I HAVE EVER DELT WITH”

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Posted 6 years ago

“The advisor went back and forth to resolve my query at first point of contact. Thankyou!”

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Posted 6 years ago

“I was a little nervous about the idea of getting my first time insurance until Compares’ website lead me to UDrivecover Insurance Agency and I had the pleasure of speaking with Sarah Harrison she was wonderful. She was very patient and answered all my questions. She made it a pleasant experience and now I would recommend for the U-Drive-Cover to family and friends! Wow! Thank you.”

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Posted 6 years ago

“customer service assistant has provided excellent service very pleased.”

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Posted 6 years ago

“Thieves, Paid online and the starting date after more than 20 days. I received a call next day to check all info are correct i told the guy about the no claim that it's 6 years but i choosed 5 by mistake and i hold the driving licence for 23 month insted of 24 because i didn't find months to choose online he said that's fine we will correct that for you they changed the quotation after 4 days from £1500 to £2600 roughly and i told them ok that's too much i will stay with my insurance company the said ok we will charge you £75. {CANCELATION} fees and the will hold the money for 30 days.They didn't say will hold the money they said the refund will take 30 days So Absolutely Rubbish”

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Posted 6 years ago

U Drive Cover is rated 3.5 based on 2,156 reviews