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U Drive Cover Reviews

3.5 Rating 2,155 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,155 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 83%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good Customer service team.
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Posted 2 years ago
Great customer service . Thank you so much for all your help . 10/10 .....
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Posted 2 years ago
Thanks my guy
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Posted 2 years ago
Scam, the service is rubbish, they want more personal data than any other company I have used in 27 years. Charges are out if this world ridiculous. Service is the worst, all they will do it quote T&C's and in no way help. AVOID AT ALL COSTS.
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Posted 2 years ago
Im very disappointed!
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Posted 2 years ago
Great company to deal with, made that way by outstanding customer advisors. Really appreciate the efforts, over and above what could ibe reasonably expected for my own troublesome policy. Huge thanks, a credit to your com0any.
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Posted 2 years ago
Great service
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Posted 2 years ago
Very helpful
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Posted 2 years ago
Amazing service 👍
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Posted 2 years ago
Simple to set up sent docs requested no problems at all
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Posted 2 years ago
It was a good caring service provided.
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Posted 2 years ago
Very helpful and friendly staff on the phone answering my questions
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Posted 2 years ago
Thanks you’re the best
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Posted 2 years ago
Thank you very much you’re the best
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Posted 2 years ago
Not really helpful at all
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Posted 2 years ago
Charlotte Howell fantastic customer service on a very personal subject . Thank you so much ...
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Posted 2 years ago
Their agents tell you all sorts of good things until you get the policy and find out what they said was free isn't. And your excess is ÂŁ450 but when the policy shows up its ÂŁ2000 . I think the FSA would have something to say about lying to customers. They still charge a fee when you cancel their misquote too. And say it takes 30 days to get a refund. Avoid this company and you will save a lot of money and grief.
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Posted 2 years ago
I took out my policy in May and had trouble getting my NCB proof from previous insurers. The whole of the U Drive Cover went above and beyond to help me get hold of them, to the fact they gave me a week's extension to obtain the NCB. Today 27/06/73 a lovely young lady by the name of Charlotte helped me change vehicle details so easily and also told me that I'd be due a small refund, which made my day better. Once again the whole team have been brilliant and I will be recommending U Drive Cover to all my family and friends. An absolute pleasure to do business with and ever so friendly and approachable. Well done everyone, keep it up, if I could give more than 5 stars I would. Thank you so much.. Mr.A.Hussain
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Posted 2 years ago
Lovely and very friendly and helpful person made me very happy helping me thank you
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Posted 2 years ago
VERY unethical insurer. I received an insurance quote from these cowboys online, it was significantly cheaper than any other insurer so I decided to take out the policy. After much messing around and a VERY protracted phone call these guys eventually suggested my policy should actually be around ÂŁ200 MORE than quoted. I said I was going elsewhere and they subsequently changed their tune and agreed the initial fee. Since then i've received an email from them stating that my paperwork isn't in order (despite me sending them everything they requested) so, presumably, for this period, had I had an accident I presume they would have refused to pay out.. Ultimately I think they are so bad i am probably going to put this matter in the hands of the insurance ombudsmen as they very much feel like cowboys..
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Posted 2 years ago
U Drive Cover is rated 3.5 based on 2,155 reviews