U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.48

3.5 Rating 2,155 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“is ok only need think good”

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Posted 2 years ago

“I’m very disappointed”

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Posted 2 years ago

“A very unprofessional company. To add my husband onto a policy which already has myself and 2 learner drivers was going to cost an additional £270. When I told them I am going to the insurers they have underwritten, they said nothing. Avoid at all costs. They took my £75 and told me they would process my refund in the next 30 working days. When I asked where the £75 comes from, they said in the T'c and C's. They come up on Compare the market. Be wary!!!”

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Posted 2 years ago

“Absolutely rubbish insurance company, sent in the documents on the very first day of the policy start date and they sent me a cancellation notice without even checking if they have received the documents. I have never experienced this kind of unprofessional behaviour in 24 years of driving or with any other insurance company. Wouldn’t recommend this to anyone”

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Posted 2 years ago

“Totally disappointing , I paid for my insurance to be activated on a Saturday when I made the payment they said they would only activate after confirming some data during the week ! I managed to talk to them only on Friday 6 days later I was very poorly attended and asked for a refund that has been 15 days and has not returned to my account and I have no explanation!! Detail I was charged £75 to cancel a service that was never activated! I'll take it to court”

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Posted 2 years ago

“Very complicated and difficult to take the policy from u drive cover. Never experienced all these problems/difficulties with other insurers”

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Posted 2 years ago

“Agent was Amrit, she was very helpful and professional, She sloved my issue professionally.”

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Posted 2 years ago

“Very friendly, understanding and helpful lady. She explained everything very clearly and didn't mind repeating when asked. I am very happy with the complete car insurance service provided by U Drive Cover and highly recommend them.”

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Posted 2 years ago

“I would give zero stars if possible, terrible company to deal with.”

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Posted 2 years ago

“Avoid at all costs. Conmen. They wanted nearly £300 to change car to a smaller engined, equal valued car. Now they have asked for over £290 to cancel the policy, as apposed to the admin fee normal insurance companies charge.”

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Posted 2 years ago

“amazing service”

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Posted 2 years ago

“Not an insurance company they’re brokers! They took £250 deposit off me last Tuesday and cancelled my policy today saying I had a policy with them, but according to AskMID the car wasn’t showing on the database, now they’re taking £125 off my deposit, beware avoid at all costs, don’t let these disgusting thieves rob your money, pay the extra and get insured by proper companies, they shouldn’t be allowed on comparative websites, AVOID AT ALL COSTS PLEASE”

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Posted 2 years ago

“Listened and responded to my problems”

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Posted 2 years ago

“I bought the cover. Documents were not sent until I called them. They wanted documents from myself and I sent them straight away. They have taken the money and now I received an email asking for the documents or they will cancel the policy. A third phone call required to solve it.”

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Posted 2 years ago

“Charlotte was very patient with me and helped me by guiding me through everything that needed to be done until it was complete. She was also very pleasant and polite to deal with and did exactly what she said she would do. Thank you Charlotte.”

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Posted 2 years ago

“Very fast and efficient customer service by Mr Maz johnson, great and friendly customer service, thank you very much”

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Posted 2 years ago

“Friendly customer service.. so quick. Thanks”

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Posted 2 years ago

“I had a claim made against me and the insurance Company(u-drive) failedto notify myself about said claim. Also renewal insurance was over £3295 a year!! Absolutely will not insured again with u drive.”

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Posted 2 years ago

“Lovely service from max”

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Posted 2 years ago

“This company promised to take a motor insurance policy, took the payment and then decided to refund it as they did not actually have an insurance company!”

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Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,155 reviews