U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,144 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,144 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vincey was brilliant really helpful, ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

“by solving an ongoing issue Jaime was very helpful sorting out a direct debit issue”

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Posted 3 years ago

“Absolutely disgusting service be very careful going with this company I should of read the reviews first”

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Posted 3 years ago

“Spoke to Jamie in customer services on a couple of occasions and received friendly, efficient, first class service both times. Hence the 5*”

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Posted 3 years ago

“Very considerate. Had a surgery and need to take some time off without pay so I asked them if we can delay our payment due to the circumstances and they allow it not once but twice as had been in surgery and recovery for 3months. Thank you so much U drive for your consideration.”

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Posted 3 years ago

“Always very professional..Sharon was especially nice and a pleasure to speak to ..I will always give U Drive my business..”

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Posted 3 years ago

“I think that the quote given by U Drive is both extortionate, and fraudulent, purely because I have a TT99 endorsement on my licence. Showing a 6 month ban for accumulated speeding points, which finished in April this year. I have already been punished for these speeding offences, and lost in the region of £65,000 wages during the ban. Why should I have to tolerate further punishments, ie; high insurance, until the endorsement is removed in 2025?”

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Posted 3 years ago

“Don't trust them when they say they will issue a refund. They will hold on to you money fore over 30 days and then send you emails to say you have to wait longer after the 30days even though you get given a cast iron guarantee that they will refund you by that date which is (30days plus another potential week to show up on your bank)”

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Posted 3 years ago

“The people we dealt with by phone were helpful and courteous but every contact was because the premium had gone up for reasons we had no idea about. The computer generated letters also give a heart attack and make you feel like a criminal, they keep coming even when the issue is sorted”

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Posted 3 years ago

“Worst thing I ever done going with this company they do not listen to anything you say to them”

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Posted 3 years ago

“Jamie Griffiths was quick to sort out some changes to my policy. Can't complain to be honest.”

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Posted 3 years ago

“Tried to charge me £125 cancellation. my policy doesn't even start for another two weeks! increased their initial quote by £400 and said as i paid the initial amount already that i could have 3-4 months to pay this. When i challenged and said cancel the policy she says there is a cancellation poilcy of £125. After arguing about 14 day cooling off period she backed down. Very rude (Kiranjeet Kaur) shame on you and company you work for.”

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Posted 3 years ago

“Jamie Griffiths was fantastic.. dealt with my problem straight away and came up with a solution, highly recommended! Thanks mate”

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Posted 3 years ago

“Vincent green was very helpful and professional in his service very much appreciated”

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Posted 3 years ago

“I had problems with my other insurance and u guys especially Rachel Lockyer and charlotte Howell was understanding and really help me resolve my issue and went the extra mile for myself thank u very much”

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Posted 3 years ago

“The sales person was very efficient and knows what he is doing. He took his time to explain the contents of the insurance and apologised on behalf of his. Onpany for a minor misdemeanor. I appreciate him so much.”

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Posted 3 years ago

“Great service and really appreciate your cooperation.”

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Posted 3 years ago

“The customer advisor jaymil was really hepful.”

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Posted 3 years ago

“Never again will I use this shady company”

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Posted 3 years ago

“Just make people wallet empty Customer service very poor”

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Posted 3 years ago

U Drive Cover is rated 3.5 based on 2,144 reviews