U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,127 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,127 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Luke your very helpful I’m more then happy love love”

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Posted 1 year ago

“The company steals from you. I cancelled my policy on the day 15th so that's why I had to pay 378 and also never got refunded my deposit that was 436. I understand it was part of their policy but never seen this before. Worst company I've had.”

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Posted 1 year ago

“Great insurance company. Easy to get hold of..great talkers and a super policy thanks u drive.”

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Posted 1 year ago

“Kaitlin H was nothing but friendly and efficient. Thank you.”

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Posted 1 year ago

“Big thanks Luke for your excellent service Best Regards Ashor Jona”

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Posted 1 year ago

“Very bad company”

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Posted 1 year ago

“Excellent service changed to a much higher powered car and they didn't ask me for stupid money to change half way through the policy, And a very nice fella called luke then waved the £50 adjustment fee for my private plate. Can't fault them. 👍”

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Posted 1 year ago

“I need proof of my no claims because I have insured a motorcycle as a weekend toy and U-drive wouldn't give it to me because my car policy is still running (all be it for 4 weeks). Apparently I can only use my ncb discount for 1 policy. Absolute rubbish. I have taken out a policy for a motorcycle and need to prove that I haven't made a claim on my car which is completely different. Thinking of leaving and not making my final payment. Will never use them again.”

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Posted 1 year ago

“Do not buy a car insurance from this company they are scam after you paid in full they said it’s take time for validation something like that..ask for refund and they did in 15 days and cut some money from the refund as well.contact go compare even they did not reply ..so avoid this”

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Posted 1 year ago

“All was OK. The lads that I've spoken to were very helpful.”

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Posted 1 year ago

“Ance was so helpful! She was extremely competent and really kind. She sorted out an issue for me in 10 minutes which had taken me weeks to try and resolve! She even wished me luck with my exams. Thank you Ance 10/10!”

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Posted 1 year ago

“Absolutely terrible insurance company customer service is one of the worst I’ve ever heard messing around wanting more and more documents ever though I was told the insurance was finalised and the cancellation fee was ridiculous”

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Posted 1 year ago

“Great customer service, I had a issue with documents and nice lady I spoke to calmly and clearly talked me through process to sort situation out. Much appreciated 🙏”

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Posted 1 year ago

“Very bad experience thy just robed me half of my insurance money 💷 u drive cover will take ur money 💰 refund policy is sht 😑 don't use u drive cover insurance will regret it.very bad experience today 27.10.20023. :( . 0 stars”

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Posted 1 year ago

“A price was agreed on the cost of my insurance ( 19 years no claims ) then they increased it by over £400, if I hadn't paid my car would have to be removed from the road immediately”

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Posted 1 year ago

“Customer service no good at all, and also price is very expensive”

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Posted 1 year ago

“Very bad customer service. They’re talking very rudely.”

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Posted 1 year ago

“If I could rating them in minus I would do, complete scam company, accepted my insurance then after two days rang me asking for more money when I asked for my money back they said it will take seven days for a refund so I ended up with no insurance and no money in hand. complete rubbish”

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Posted 1 year ago

“I had to speak to yourselves today regarding my new vehicle and was very pleasantly greeted by Luke Steven’s. He was incredibly helpful, polite and knowledgeable. He made moving my insurance policy to my new car very easy. Thank you Luke for all your help today.”

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Posted 1 year ago

“Excellent!! I have been a customer for the past two years and every time I’ve had an issue with making my payment. I’ve contacted them and they have been so understanding. I’m flexible spreading my payments out. Always happy with the customer support and real professional people who have empathy and understanding to help you. Very grateful. Rachel in the cancellations department was simply amazing. This will be my third renewal. Definitely the best insurance company I have used in a decade. Thank you UDrive.”

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Posted 1 year ago

U Drive Cover is rated 3.5 based on 2,127 reviews