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Tyre Savings Reviews

4.3 Rating 6,334 Reviews
82 %
of reviewers recommend Tyre Savings
4.3
Based on 6,334 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Tyre Savings Reviews
My first apointment was refuse without any reasons thats why im not happy cause I need to move all my busy week.. But the second apointment was made for next Day So was not very bad..
Helpful Report
Posted 7 years ago
Albeit the purchase process was good, the actual fitting was appalling as the garage did not know of the timeslot that was allocated and I had to return to the garage later in the day and even then I had to wait another hour as they were short staffed. I appreciate that this was probably not the fault of Tyreservices and that the garage perhaps should have checked what was due in that day? The chap at the garage said that Tyreservices did not check with the fitting garage before setting time slots?
Helpful Report
Posted 7 years ago
Hi Mr Marsden Thank you for taking the time to write a review regarding your recent experience ordering through Tyresavings.com and fitting at Formula one autocentre in Swindon. I am very sorry to hear that this was not a good experience, and that you were unable to have the tyres fitted at 9.30 as expected. I apologise for any inconvenience this caused. I have looked into your order further and sent you a private response. Kind regards Ashleigh Tyresavings.com
Posted 7 years ago
Didn't use your service in the end as you sent me an email, after the initial confirmation of the time slot, to say that there was problem obtaining the tyres that were ordered for a Saturday fitting and you had changed my appointment to Tuesday. Unfortunately I was not in the area on Tuesday so had to make alternative arrangements with another on line supplier.
Helpful Report
Posted 7 years ago
Hi Mr Meaden Thank you for your feedback. I am very sorry that you were unable to have your tyres fitted as expected on the Saturday and that you had to look elsewhere to source tyres. I understand this must have been very disappointing for you and I apologise for any inconvenience this caused. I have looked into your order and sent you a private response. Kind regards Ashleigh Tyresavings.com
Posted 7 years ago
Webbsite good and easy to use. Chose a time slot and a local tyre fitting company. Tyre price was good. Good comms from Tyre Savings - told me tyre was on its way etc to fitting station. Arrived at fitting station - they don't do slots!!!! Took 1 1/2 hours to fit. never had this with ASDA tyres - whay offer slots if the fitting station dont use them.
Helpful Report
Posted 7 years ago
Hi Mr Chapple, Thank you for your feedback. I am very sorry that you did not have a good experience having your tyres fitted. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com
Posted 7 years ago
Order Reference: TYSAV10412 The online booking process worked very well and the combination of price and availability of a local fitter within the time window I wanted swung the deal. However, on arrival at the fitter (Formula One Autocentres) at the appointed time, the process began to unravel. Fitter said they had no record of my appointment and had no paperwork for the tyres that had been delivered and no idea how they were to take payment. A 35 minute delay ensued as fitter phoned around to confirm account codes, etc before proceeding. When I got home I found the fitter had badly damaged the paint on one of my alloy wheels (Photos available), which will now require repair. Overall, a disappointing experience, due to the disconnect between tyresavings.com and the contracted fitter and the poor service received and damage done to vehicle.
Helpful Report
Posted 7 years ago
Hi Thank you for your feedback. I am very sorry that you did not have a good experience at the fitting centre, Formula one autocentre in Bristol. I have looked into your order further and sent you a private response. Kind regards Ashleigh Tyresavings.com
Posted 7 years ago
Good price.... shame about the service received. Over 2 hours to fit tyres. Poor customer service received which was a shame as wanted to support local business.
Helpful Report
Posted 7 years ago
Hi Thank you for your Feedback. I am very sorry to hear that you had a long wait at the fitting centre, having your 4 tyres fitted. We would normally expect 1 tyre to take 15-20 minutes to fit, maybe a little longer if a large size or runflats. I will speak with the fitting centre to check why your fitting took longer than anticipated and to try ensure nothing like this happens again. I apologise for any inconvenience this may have caused. Kind regards Ashleigh Tyresavings.com
Posted 7 years ago
Hi Thank you for your feedback. I am very sorry that you had a long wait at the fitting centre having your 4 tyres fitted and for any inconvenience this may have caused you. We would normally say to allow 15-20 per tyre for a fitting and maybe longer if the tyres are a special fitment such as runflats or of a larger size. I will speak with the fitting centre to check why your fitting took longer than expected and to see if there is anything we can do in order to prevent something like this happening again. Kind regards Ashleigh Tyresavings.com
Posted 7 years ago
Quick service and very reasonable price
Helpful Report
Posted 7 years ago
Great price for budget tyres , unfortunately when I turned up for fitment, I was told that my allocated time slot was not available nor had it been arranged prior by tyre saving.com . There seems to be a communication problem between tyresaving.com and the garages they use . Had to wait 2hrs extra .
Helpful Report
Posted 7 years ago
Hi Thank you for your feedback. I am very sorry that you did not have a good experience having your tyres fitted. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com
Posted 7 years ago
Used tyre savings cause they let me pay on the day rather than up front. I was booked in at 12.30 so turned up at 12.20 only to be told they shut in ten mins! Not good.
Helpful Report
Posted 7 years ago
Hi Thank you for your feedback. I am very sorry that you did not have a good experience having your tyres fitted through Tyresavings.com. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com
Posted 7 years ago
Your service is spoilt because you do not communicate with the tyre fitting company. You alow me to book a time that is convenient for me without checking with the fitter that they can accomodate me at that time. That leads to long delays and a waste of my time. This inefficency on your part gives you a poor image and will lose you recomendations and potential customers.
Helpful Report
Posted 8 years ago
Hi Mr Fage Thank you for your feedback. I am very sorry that you did not have a good experience having your tyres fitted. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com
Posted 8 years ago
When I arrived at the tyre fitting location at the appointment time my order had not been transferred into their booking system. As I was the first appointment for the day they could not start the job until Head Office opened and manually added the order to their internal job system. I had 30 minutes of wasted time waiting for this to happen,
Helpful Report
Posted 8 years ago
Hi Paul, Thank you for your feedback. I am very sorry that you did not have a good experience having your tyres fitted and were delayed 30 minutes. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com
Posted 8 years ago
If you tell a customer to make an appointment with the fitter then you must ensure the tyres are there. Twice they were not. You cannot expect repeat business if you don’t perform
Helpful Report
Posted 8 years ago
Hi Stewart, Thank you for your feedback. I am very sorry that you did not have a good experience ordering with tyresavings.com. I have looked in your order and sent you a private message. Kind regards Ashleigh Tyresavings.com
Posted 8 years ago
Tyre Savings is rated 4.3 based on 6,334 reviews