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Tyre Savings Reviews

4.3 Rating 6,066 Reviews
82 %
of reviewers recommend Tyre Savings
4.3
Based on 6,066 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Tyre Savings Reviews
Ordering the tyres online was simple and straight forward, unfortunately I will not be using them again, I chose a time slot suitable for me expecting to be there for approx 1 hour only having 2 tyres fitted, after 2 hours 15 mins I was told my car was ready,I mentioned about how long it had taken the mechanic was not bothered just said these are unrealistic time slots that do not fit in with there diary which was why it took so long, what a complete mess, also just trying to sort out a problem as marked both of my alloys when fitting the tyres. I am really dissatisfied with the whole process and would definitely not get my tyres sorted this way again, will not using the garage again they were not very friendly and really did not seem bothered. NO customer care at all. I think this reflects very badly on your business.
Helpful Report
Posted 4 years ago
Tyresavings have been excellent in the past but this time they only delivered 3 out of 4 tyres. Neither the fitters or me could get hold of anyone via the customer service helpline, kept saying I was in a queue, then going to answerphone and then saying mailbox was full. Had to order the 4th tyre again, pay a bit more as the price had gone up, not a lot but annoying and then another trip to the fitters. Happy with the tyres and a good deal but service this time was really poor.
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Posted 4 years ago
Ordered tyres and booking - email arrived approx 48 hours later cancelling order as no stock. Personally - I don’t think booking should have gone ahead if there was no stock.
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Posted 4 years ago
The choosing and booking process was quick and easy, the only issue I have is that a few hours after booking the purchase of 2 tyres and arranging the place to have them fitted I received an email saying they had cancelled the booking because they could not get the tyres I chose. No offer to rearrange or to suggest alternatives, that was it. I was disappointed as it appeared to be straightforward at first and I haven't gone back to them.
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Posted 4 years ago
The tyres supplied were not commercial rated and I did put the registration number in on the search for prices
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Posted 4 years ago
I arrived at the centre to be told that they couldnt fit the tyres at the agreed time slot and i would need to wait 2 -3 hours. I rebooked at a centre nearer to home on 31st August. Will hopefully get my tyres fitted.
Helpful Report
Posted 4 years ago
Arrived at tyre fitters at confirmed appointment time, charged £22 more than quoted as the tyre fitters said the tyres were different and more expensive, take them or leave them but had no option as car was booked in for mot later that day and reqd tyres
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Posted 4 years ago
The time alloted for me was 10 : 30 AM. I reached there place at 10 20 to allow sufficient time as you have mentioned in ur website. However I am told by Halfords after reaching there that they r too busy and told me to comeback at 12 : 30 . So yes. i had to go and come back again and finally got fixed at 1 past. If you had synced a time with them before hand , i wouldnt have to get ready and go early.
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Posted 4 years ago
I had an appointment via email to go to have my tires changed but when I got to hedge End garage. There was no appointment for me which means I wasted that day. Not booking my shift as I had made an appointment. I phoned the tyre Savings the lady said she was booking another appointment for Monday the 5/07/21. When I got to Hedge End on the 5th I was surprised that Hedge End garage could not see my appointment or email from Tyre Savings. Luckily enough they managed to put four new tyres for me as they were understanding my frustration of keep going there and being told there is no appointment for you. Tyre Savings have the potential to deliver good customer service if they improve on their communication line with the garages. Thank you. That was my experience for this feedback.
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Posted 4 years ago
Turned up at the agreed time. Car came back after 50 minutes and it hadn’t been touched. Then had to wait another hour. Not good enough.
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Posted 4 years ago
Tyre pricing was very good however when I arrived at the tyre fitter (Formula One, Cheltenham) on the date and time which was booked and confirmed by tyresavings.com, I was told by the fitter that tyresavings.com had not made the booking correctly and I would have to come back on another date for fitting. I had taken time off work to get the tyres fitted and had to rearrange and make further plans accordingly. The system for booking the tyre fitting needs to be looked at and improved.
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Posted 4 years ago
Ordered 2 new tyres for my van.. thought I had got a good price only to arrive at the fitting centre to be told the tyres were for a car even though it clearly stated my van details, so ended up costing another £60.
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Posted 4 years ago
Booking the tyres was ok but it gave a time slot. When we got there they said they don't do time slots and had to wait for over 2 hours! They said they have told this many times. Left a sour taste.
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Posted 4 years ago
Fitters good. Unfortunately charged more than the initial quote somehow? Didn't notice til I got home and still waiting on reply...... 😢
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Posted 4 years ago
When I turned up to the appointment they had no idea to expect me as they weren’t informed by the website that I was coming. They gave me the option to leave the car or wait 2hrs for a slot. Being as I live 20 miles from the fitting centre leaving the car wasn’t really an option. When I came to pay I was then given an invoice with an extra £60 and had to refer them to the website quote instead to get the quoted price.
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Posted 4 years ago
Agreed price and booked in only to be told 2 days later that they didn't have the tyres
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Posted 4 years ago
Turned up at allocated appointment date and time (16/03/21 - 12/30pm) at selected Garage, to be told the appointment had changed to the 18/03/21, but we were not notified by anyone so was a wasted journey.
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Posted 4 years ago
Booked tyres to be fitted told me to be there on time waited 2 hrs for 2 front tyers to be changed
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Posted 4 years ago
Great price tyres but Formula One tyre fitting in Aylesbury let me down on the fitting day due to missing staff which made me miss my MOT slot due to the tyres. Have to go back with tyres 4 days late! Rubbish.
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Posted 4 years ago
could not supply 4 tyres I ordered so I canceled order
Helpful Report
Posted 4 years ago
Tyre Savings is rated 4.3 based on 6,066 reviews