I had an appointment via email to go to have my tires changed but when I got to hedge End garage. There was no appointment for me which means I wasted that day. Not booking my shift as I had made an appointment. I phoned the tyre Savings the lady said she was booking another appointment for Monday the 5/07/21. When I got to Hedge End on the 5th I was surprised that Hedge End garage could not see my appointment or email from Tyre Savings. Luckily enough they managed to put four new tyres for me as they were understanding my frustration of keep going there and being told there is no appointment for you. Tyre Savings have the potential to deliver good customer service if they improve on their communication line with the garages. Thank you. That was my experience for this feedback.