Ordering the tyres online was simple and straight forward, unfortunately I will not be using them again, I chose a time slot suitable for me expecting to be there for approx 1 hour only having 2 tyres fitted, after 2 hours 15 mins I was told my car was ready,I mentioned about how long it had taken the mechanic was not bothered just said these are unrealistic time slots that do not fit in with there diary which was why it took so long, what a complete mess, also just trying to sort out a problem as marked both of my alloys when fitting the tyres. I am really dissatisfied with the whole process and would definitely not get my tyres sorted this way again, will not using the garage again they were not very friendly and really did not seem bothered. NO customer care at all. I think this reflects very badly on your business.