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Truly PVC Limited Reviews

4.8 Rating 3,409 Reviews
97 %
of reviewers recommend Truly PVC Limited
4.8
Based on 3,409 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Truly PVC Limited Reviews

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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terrible delivery by Yodel who left my package of lead roll on the entrance to my drive the other side of my unlocked five bar wooden gate!!! I asked for there package to be left by the house or to neighbours not by the road where anyone could have stopped and picked up the Lead roll. Fortunately it wasn't stolen.
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Posted 2 years ago
Knowledgeable staff helped me to choose the right products, including some parts for a conservatory roof that aren't available any more elsewhere but, Truly have them 3D printed. Arrived in a couple of days, excellent service, will use again in spite of having a more local eurocell supplier.
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Posted 2 years ago
Thank you so much for taking the time to leave us a 5-star review.
Posted 2 years ago
Never known anything like it, ordered Tuesday delivered Thursday . Says 3. to 5 days I think we have a new record . Delivery driver gave me box with that fittings in,I said thanks and he said I’ve got your skirting as well ,nearly fell off the doorstep. Can’t thank truly enough for such good service. Thank you will be back soon Roy Lambeth
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Posted 2 years ago
No delivery to Northern Ireland.
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Posted 2 years ago
Hi, I am very sorry we were unable to deliver your desired products to Northern Ireland. We stock goods up to 6m long, including roofs, and it is not always viable to send over the water. All products under 1.2m are shipped anywhere in the UK. Please contact us via email for prices. Best regards, Luke
Posted 2 years ago
Fast turnaround, good prices and plenty of updates.
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Posted 2 years ago
Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!
Posted 2 years ago
I ordered a slimline letterbox to replace an old, broken one. This was the only place I could find it. The price was great, the order process was simple and it arrived the next day - and is now in place. Excellent!
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Posted 2 years ago
Truly, a great name for a truly brilliant service, my keys were delivered really promptly with full information by text within 48 hours. I would strongly recommend this company.
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Posted 2 years ago
i bought three K2 brackets from this firm. Couldn't find them any where else The web page was so informative ,describing exactly how to fit the brackets etc. The phone conversation was very helpfull also. The brackets arrived the following day as promised. Well done Truly PVC. MANY THANKS
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Posted 2 years ago
i bought three K2 brackets from this firm. Couldn't find them any where else The web page was so informative ,describing exactly how to fit the brackets etc. The phone conversation was very helpfull also. The brackets arrived the following day as promised. Well done Truly PVC. MANY THANKS
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Posted 2 years ago
Sent message Sunday evening and got a reply straight back with advice. Went onto website and found it easy to order and pay for part which arrived two days later. Excellent service
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Posted 2 years ago
Item arrived as stated and well packaged. A great service guys. Many thanks Peter
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Posted 2 years ago
Truly PVC really do provide an excellent customer service and I would recommend them to anyone. Their service is efficient and their effective communication is first class. The pricing of their products is competitive and any issues were resolved in a professional manner. They went the extra mile over a weekend - how rare is that? just to ensure complete customer satisfaction. It is my first contact with their representative, Tony, and it will not be the last - a great experience and a first class product, you are to be congratulated. Thank you Truly PVC.
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Posted 2 years ago
Very quick processing and delivery of both my orders ( window gasket seals for double glazing windows )
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Posted 2 years ago
Competitive, fast efficient delivery in good condition.
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Posted 2 years ago
Very poor customer service. Ordered products on a 3-5 working day lead time, chased delivery up to be told the stock is due into them 11/9 and will be delivered 12/9. The products did not arrive on 12/9, contacted customer services to be told delivery would now be 19/9.
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Posted 2 years ago
I bought a cylinder lock which came the wrong size, they advised me to buy another of the correct size and return the wrong lock for a full refund. I did only to get a message to say they could not send a refund as the keys were missing. This was rubbish as I never removed the keys from the box, just the cylinder lock to check against the one I was replacing. Once checked I returned to the box, I messaged them and they wanted a photo against a tape, so I removed the cylinder once more replacing it back into the box. At no point did I remove the keys from the box. However they said they could not refund, therefore they were either l not telling the truth or there was no keys in the box! Personally I do not trust them and would advise no one to use them, they have cost me for two locks and only one I have been able to use. AVOID THIS COMPANY LIKE THE PLAGUE!
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Posted 2 years ago
Excellent items and service - would highly recommend.
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Posted 2 years ago
I needed some skirting to cover over fixings and brackets in a utility room with a loo cubicle. I was also fitting some "softfloor" and needed the skirting to fit snug onto the flooring and compensating for a little unevenness in the floor sub surface. The skirting has a rubber flexible seal along the bottom, and I was able to trim away some of the plastic back of the skirting to fit over the brackets where they stood a little proud. The skirting matches the cubicle, flooring and fitted perfectly! Just a point about the corner brackets, they need fitting in a certain way, which I would describe as left to right. Thankfully I tried them dry before gluing otherwise I would have fitted them on the wrong piece of skirting. Fabulous material to work with and a superb finish
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Posted 2 years ago
Customer service is shocking at this place! I was promised next day delivery , and this never happened 4 days in and still no delivery and been called a liar by a customer service representative even though the notes on their system quite clearly state that I was promised next day delivery (confirmed over the phone by another customer service representative)
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Posted 2 years ago
Avoid at all costs as business is run by crooks
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Posted 2 years ago
Truly PVC Limited is rated 4.8 based on 3,409 reviews