Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.76

4.8 Rating 2,870 Reviews

94 %

of reviewers recommend Truly PVC Limited

Company Reviews

Metrics

Info

4.8

Based on 2,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be careful, if by any chance you have ordered the wrong item, you will be charged postage out to you and for the return back to them for a refund. Most places will offer you a free return, but not this company and their words were we cant to nothing about it! So much for their saying on the invoice, "We hate to disappoint and will do everything we can to satisfy you!" Well that was a total lie.”

Helpful Report

Posted 9 months ago

Hi, I am sorry to hear you are disatisfied with our return policy. While we always aim to please, regrettably, it is not viable for us to offer free returns, as we work on very low margins. In future, I would urge you to check a company's return policy before you purchase from them, so you know where the company stands with free returns, etc. That way, you can make an informed decision on whether or not you choose to purchase from them. In line with our T&Cs and your statutory rights, you are entitled to a full refund (including outbound postage) upon your order's return. I would, therefore, urge you to return the item to us. Using our Royal Mail Tracked Returns service, it will cost just £3.50, which we will deduct from your final refund. Should you require assistance ordering the correct door handle, we are more than happy to help. Please reach out to our sales team via either phone or email. Best regards, Luke

Posted 9 months ago

“Yale quarts cranked window handles polished chrome,just what I hoped they would be,easy to fit,very good price,& look great on my white upvc windows,quality is excellent as was the service from truly pvc Ltd the items arrived within 2 days of ordering,thank you Truly.”

Helpful Report

Posted 9 months ago

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated David!

Posted 9 months ago

“Ordered and delivered. All very smooth. Great product and a fantastic service.”

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Posted 9 months ago

“Quick delivery & a good product”

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Posted 9 months ago

“Gutter hangers arrived promptly. Excellent service.”

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Posted 9 months ago

“Great service quick delivery great product”

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Posted 9 months ago

“I have been very impressed by the quality of the product I ordered and of the speed of the delivery. The parcel tracking system that was employed was first class. Truly PVC are a company that I would certainly recommend”

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Posted 9 months ago

It’s great to hear you had a positive experience with us. Thank you for your 5 star feedback, Glenn!

Posted 9 months ago

“Fit perfectly and at a fraction of the cost of others.”

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Posted 9 months ago

“Very speedy and worked perfectly 👍🏻👍🏻👍🏻”

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Posted 9 months ago

“Can't fault this company. Needed a new handle for our double glazed windows and decided to buy left and right for both windows. Measured up old handles and ordered the nearest to them. They arrived within 2 days and fitting took 2 mins each. Excellent and quick service at a reasonable price. I shall use them again.”

Helpful Report

Posted 9 months ago

Hi, Bob, Thank you so much for sharing your experience with us. We hope to see you again soon! Best regards, Luke

Posted 9 months ago

“I purchased Yale Quantum Inline Window Handles with 20 mm shaft and received a very efficient service. Prompt delivery, well packaged and at a very competitive price. It took approximately 5 minutes each to replace the broken handles and no cutting needles as the shafts were already correct length. All working perfectly.”

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Posted 10 months ago

“VERY PLEASED Very easy to order online, prices are good and fast delivery. Highly recommended.”

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Posted 10 months ago

“Very easy to use website and excellent service. The turnaround from order to delivery is outstanding”

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Posted 10 months ago

“Great quality and a very quick delivery.”

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Posted 10 months ago

“Happy with my purchase”

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Posted 10 months ago

Many thanks! :)

Posted 9 months ago

“I ordered the gutter fixings and they arrived the next day. A brilliant service. All I need to do now is put them in place.”

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Posted 10 months ago

“Excellent service, very quick delivery. Good tracking, well made product. Description and photos of difference in gutter brackets was very useful to select the correct item. A++++++++++.”

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Posted 10 months ago

“Door restricter with end stop is a great product for a PVC door - I'm no longer worried about the doors breaking when blown in the wind. Truly PVC handled my orders quickly and efficiently resulting in a fast delivery each time.”

Helpful Report

Posted 10 months ago

Hi, William, Thank you for your recent order of our Door Restrictor. I am pleased to hear you are happy with the product! Best regards, Luke

Posted 9 months ago

“Exactly as described, easy to install, well packed and very quickly despatched. Thank You.”

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Posted 10 months ago

“Used before , will use again , excellent”

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Posted 10 months ago

Thank you for your continued business and taking the time to leave us a 5-star review - it is much appreciated!

Posted 9 months ago

Truly PVC Limited is rated 4.8 based on 2,870 reviews