Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.78

4.8 Rating 3,484 Reviews

97 %

of reviewers recommend Truly PVC Limited

4.8

Based on 3,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived next working day , well packaged and protected. Spot on.”

Helpful Report

Posted 5 years ago

“One of your sales team is probably the rudest most unhelpful person that I have ever experienced. I phoned this morning (30th September) to query the colour of some sealant I had ordered and you have sent me. I gave up in the end because he was so rude. I will never use truly pvc again. Very disappointed.”

Helpful Report

Posted 5 years ago

Hi, I'm very sorry to hear you are unhappy with your Truly PVC experience. As my colleague in sales explained to you, our sales team are unable to deal with after-sales enquiries, unfortunately. It is never a case of being unhelpful or unwilling. My colleague did, however, reach out to our customer service department to contact you, who emailed you straight away to answer your enquiry and confirm the items you have received is correct. Best regards, Luke

Posted 5 years ago

“Very simple ordering system very competitively priced options of pick up or delivery.Staff very pleasant and efficient order received on time kept upto date with progress of order this is the second time I have used truly pvc very pleased.”

Helpful Report

Posted 5 years ago

“Shocking quality Ordered 14 length sent in two packs Mixed colours in each pack two slightly diff whites Losing 35 mmm off each board because not wrapped correctly wrap lifting from board Plastic joints don’t fit unless you trim a tab off Worse thing was didn’t notice colour was diff till I’d finished a too because it was an overcast day but when it brightened up was obvious”

Helpful Report

Posted 5 years ago

“Came with a flaw and the end I can’t see how this was missed if items are checked properly when wrapping. Luckily it was a few inches long so I have managed to cut this bit off”

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Posted 5 years ago

“I have used these twice (skirting and ridge tiles) both times speedy service, excellent product and good value for money”

Helpful Report

Posted 5 years ago

“Fantastic company to deal with, nothing is to much trouble, really quick delivery, if only other companies where like this, it would make online shopping so much easier. Thank you for all your help...”

Helpful Report

Posted 5 years ago

“I have used Truly UPVC a couple of times now and it has always been a positive experience. Great to deal with people who genuinely care, are knowledgeable and willing to help.”

Helpful Report

Posted 5 years ago

“Excellent service and great website. Highly recommend”

Helpful Report

Posted 5 years ago

“I paid for faster delivery however when they arrived the invoice stated Nickel (as ordered) however the bag contained brass locks. First chap I spoke to was very helpful said he’d try to get the correct ones out that day but after that staff didn’t seem interested…. Said couldn’t dispatch that day and they’d arrive Saturday or Monday.,,,( disinterested)…not impressed!!”

Helpful Report

Posted 5 years ago

“Ordered a 500mm 130 degree upvc door restrictor, was here within the time stated and took 5 mins to fit, great bit of kit to stop door slamming in to side of house, highly recommended”

Helpful Report

Posted 5 years ago

“Best quality product!!!”

Helpful Report

Posted 5 years ago

“I have had orders twice from this company. My first order was with me within 3 days and the second order was delayed but Alex had it fixed and order arrived within a day. I will be ordering again from Truly PVC. Lovely staff, Brilliant Service and cheaper products. Thank You ! Truly PVC . Pauline.... SCOTLAND”

Helpful Report

Posted 5 years ago

“Order was received within two working days and exactly as advertised. Good quality product at reasonable price.”

Helpful Report

Posted 5 years ago

“We received the window cill and we cut to size with the protective cover on and we did not notice an imperfection on the cill until I had fitted it. Emailed Truly PVC and they could not help as well as the manufacture because they cannot determine how it was damaged. Its very possible a small bit of debris under the laminate during manufacturing process. Nobody semes to care about customer satisfaction anymore. (Truly PVC Reviews a company you can trust) sorry not this time.”

Helpful Report

Posted 5 years ago

“Ordered Yale 3 star lock with additional keys. Lock with extra keys cut were delivered the very next morning with express delivery option. Good prices and great service.”

Helpful Report

Posted 5 years ago

“Great product but it took 3 deliveries to get it right totally unorganised delayed fitting 2 weeks”

Helpful Report

Posted 5 years ago

“Very prompt and efficient service. Item ordered about midday and arrived mid morninJg the following day.”

Helpful Report

Posted 5 years ago

“Desperately need a lock. Do click and collect and drove 50miles. Confirmed with sales they are open until 12:30. Reach there 12:10 and gates are already shut. Cannot believe this is happening as I drive here only because I received an email telling me they are open. Very disappointed .”

Helpful Report

Posted 5 years ago

“Ordered a window cill. Arrived badly damaged. Unfortunately I didn’t notice until over 30 days after delivery (it was wrapped in packaging which I left on until the builder could complete the job) , so no cash back or replacement. Very disappointing. Went to B&Q and bought another for almost half the price!!”

Helpful Report

Posted 5 years ago

Truly PVC Limited is rated 4.8 based on 3,484 reviews