Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.78

4.8 Rating 3,409 Reviews

97 %

of reviewers recommend Truly PVC Limited

4.8

Based on 3,409 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company had the right parts which I had difficulty sourcing elsewhere. Paid for next day delivery and it arrived promptly. Great service. Only grumble was paying £10 for postage and it only cost £4.17 otherwise great service. If correct postage charged I would have happily given 5 stars”

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Posted 5 years ago

“Returned an item to them and they claimed the item was damaged on arrival back to them. It was shipped in the original packaging and images where supplied showing that the box has a tiny mark on the exterior yet the UPVC panel inside had a huge crack in it. The location of the mark is not even inline with the supposed damage to the panel. The padded box is also not perforated in anyway but the panel has significant damage. BUYER BEWARE as it would be very easy for them to claim damage to any item returned and get out of issue a refund.”

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Posted 5 years ago

“happy with gutter brackets being sent BUT don`t do next day delivery as not worth paying the extra as they wont Guarantee delivery better of doing standard delivery”

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Posted 5 years ago

“The on line ordering was easy to use and spot on,great price and product ,and the delivery was excellent.Truly PVC is a must to deal with.Thanks Truly Steve.😉”

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Posted 5 years ago

“Helpful and excellent service”

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Posted 5 years ago

“bought some flexi angle from these guys first class service so impressed have placed another order”

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Posted 5 years ago

“Had a problem with a product Truly sorted it out straight away. Thank you.”

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Posted 5 years ago

“Excellent company to deal with. Very fast response to emails and customer service that goes the extra mile to help!”

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Posted 5 years ago

“Brilliant Service”

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Posted 5 years ago

“Ordered K2 brackets and clips ..... these products are no longer in production and the brackets were priced outrageously on E-bay - so I was delighted to receive my order within 48 hours. No white brackets left, but since it was for overhung guttering and cannot therefore be seen, I was not worried about ordering brown! Job completed in 3 days! Great job, Truly PVC!”

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Posted 5 years ago

“good window handles for the price fitted straight on with no hassle. Delivered on time. Recommend”

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Posted 5 years ago

“Poor ‘tracking service’ with meaningless information as not updated in a timely fashion and leaves receipient unsure when delivery will be made as Tracking information showing ‘out for delivery’ all day but nothing arrived.”

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Posted 5 years ago

“The order was required urgently and £6 delivery courier charge was paid but it was sent by second class post and has not arrive as required. The order numbers on the online orders do not match order numbers on the e mails receive confirming the orders ? Hoping they will arrive eventually !”

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Posted 5 years ago

“January I bought a door handle from there Ebay store which included the option of longer screws and spindle. Two weeks ago I bought another from Ebay thinking it was the same company but realised too late it was a different company and had already committed to buy the item which came with the standard shorter screws, my mistake. So I got onto the internet and found the company who sold me my first handle and I ordered another with the the larger screw and spindle option I then explained about my other purchase with the shorter screws and could I buy an extra set of longer screws. There reply was, no problem you can have them as a goodwill gesture. Customer service at it's best. Thank you.”

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Posted 5 years ago

“Very good prices ordered Monday late afternoon delivered Tuesday excellent service”

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Posted 5 years ago

“Cannot contact them, their line just cuts off after 1330. No update on express delivery ordered by courier and No apparent care toward the customer. All I wanted to know was my item in stock and had it been despatched and the tracking number. Nothing from this company by return. I just need the goods to progress a job, please......”

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Posted 5 years ago

“Luke and Tony were very helpful. I only needed a couple of parts for a K2 conservatory and was unsure of the part. They guided me to the correct part even giving advice at gone 10.00 pm. Parts arrived on time. Very good company to deal with.”

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Posted 5 years ago

“All good! despatched and received quickly, item as described and a reasonable price. Had a query which was resolved very quickly. I recommend this seller.”

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Posted 5 years ago

“Delivered part of my order (everything was in stock) and over the next three weeks gave me four different delivery dates, apparently the van broke down. Each time I phoned (they never phoned me) they seemed to care slightly less than the previous time, citing all sorts of different excuses. Then when I gave up and asked for a refund they got that wrong. I will never use Truly PVC again.”

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Posted 5 years ago

“Have always proved exceptional in the past. Lately they have only dissapointed and did not care a jot. Truly unprofessional”

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Posted 5 years ago

Truly PVC Limited is rated 4.8 based on 3,409 reviews