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Traditional Beams Reviews

4.9 Rating 3,368 Reviews
98 %
of reviewers recommend Traditional Beams
4.9
Based on 3,368 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Traditional Beams Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Really pleased with the beam - looks fantastic. Email communication could be clearer in terms of when to expect it to be ready but I would certainly recommend them.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review! We're glad you're happy with the beam you received. As for the e-mail communication, this is an area where we feel we've made big improvements although of course there's always room for improvement. Automated order confirmation and dispatch confirmation e-mails with tracking info should have been sent. Sometimes these e-mails can land in junk folders. If you didn't receive these e-mails please accept our apology and will certainly look into why they weren't sent. We hope to see you again soon!
Posted 9 years ago
Great service. The beam I ordered is excellent quality and fits perfectly.
Traditional Beams 5 star review on 17th March 2017
Helpful Report
Posted 9 years ago
Thank-you for taking the time to review our company! We're glad you're another happy customer :) If you ever need any floating shelves please get back in touch!
Posted 9 years ago
Excellent service ,my beam arrived ahead of schedule ,well packed and just what I wanted. I would definitely recommend using traditional beams .
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review! We really do love to hear feedback like this :)
Posted 9 years ago
Great service beam exceeded our expectations many thanks
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review! We're thrilled you're pleased with your beam and our service.
Posted 9 years ago
easy to use website and beam is exactly as shown and described. Arrived nicely packaged in less than a week. it is now installed and looks fantastic
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! We're thrilled with our website and glad you found it straight forward to navigate. We'd love it if you could tag us in a photo on Facebook :)
Posted 9 years ago
My 5' x 6x4 unfinished oak beam just arrived, the careful packaging had me smiling and when opened it was perfect just what I wanted and for half the price of salvage yards.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review! If you need any advise on how to finish your beam please don't hesitate to get back in touch. David our office manager would be more than happy to help :)
Posted 9 years ago
Fantastic product and the costumer service is 2nd to none any problems I had was quickly sorted
Traditional Beams 5 star review on 1st March 2017
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review! We hope to see you again soon :)
Posted 9 years ago
Really lovely solid wood shelving. The brackets provided to ensure floating attachment are extremely strong and easy to assemble. They really add something special as a feature to my sitting room. I was also impressed with the delivery option to pre-sign the deliver note so that they could be left in a safe place as I was not available for the allocated delivery time. All in all would highly recommend the company.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review! We'd love it if you could tag us in a photo of your fireplace on Facebook! We hope to see you again soon!
Posted 9 years ago
Great product. Looks beautiful. No problems with delivery. Exactly as described. Easy to fit.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! We're glad you're another happy customer :)
Posted 9 years ago
Very helpful on the phone, delivery within the week and very happy with the product.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review! If you ever need any floating shelves please feel free to get back in touch.
Posted 9 years ago
Excellent product and customer service. As long as you are precise with the drilled holes in the wall the beam is very easy to fit into position thanks mainly to the pre drilled holes in the beam.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! If you ever need any floating shelves please feel free to get back in touch!
Posted 9 years ago
Good customer service our first beam turned up damaged whilst being delivered exchanged with a new one no problem. Would recommend
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review. We're very sorry the first beam turned up damaged but glad you're happy with the replacement. Thanks.
Posted 9 years ago
Original issue with order acknowledgement but was resolved very quickly. Product is very nice but I felt communication could have been improved. Reccomended TB check their answer machine more regularly. Product is beautiful but only forms part of the quality of service. Still a satisfied customer.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review! I'm sorry you feel like our communication wasn't as good as it could be. This is an area in particular where we feel we've made big improvements however we're not quite there yet. We'll take this feedback on board and be sure to improve moving forward!
Posted 9 years ago
Cannot overstate how pleased I am with the product,the support and the delivery I received from Traditional Beams.I costed a similar product with my local stove supplier who quoted 2.7 times the price which I paid to TB.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! We really do love to hear feedback like this! Please feel free to get back in touch if you ever need any matching oak shelves :)
Posted 9 years ago
Really beautiful beam, just what I was looking for
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! Please get back in touch if you ever need any matching shelves :)
Posted 9 years ago
Great shelves
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Posted 9 years ago
Thank-you for leaving us a review! We hope to see you again soon :)
Posted 9 years ago
the beam arrived when expected it is top quality and was cut to size have not fitted it yet but can only look gorgeous when it is i would recommend this company to anyone
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! Glad to hear you're pleased with everything. We hope to see you again soon!
Posted 9 years ago
Great website, great product, easy to order.
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Posted 9 years ago
Thank-you for taking the time to leave us a review! We love hearing compliments about our website! We hope to see you again soon! :)
Posted 9 years ago
I ordered a rustic oak beam to position above my range cooker. Our builders built it into the wall to make it appear like an original feature and it looks incredible! Very impressed with the oak quality and the beautiful carved edges! Highly recommend!
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Posted 9 years ago
Thank-you for taking the time to leave us a review! We hope to see you again soon! :)
Posted 9 years ago
PERFECT. Thank you all at traditional beams.
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Posted 9 years ago
That's what we like to hear! We hope to see you again soon! :)
Posted 9 years ago
Traditional Beams is rated 4.9 based on 3,368 reviews