Login
Start Free Trial Are you a business? Click Here

Traditional Beams Reviews

4.9 Rating 3,342 Reviews
98 %
of reviewers recommend Traditional Beams
4.9
Based on 3,342 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Traditional Beams Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Fantastic product and the costumer service is 2nd to none any problems I had was quickly sorted
Traditional Beams 5 star review on 1st March 2017
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review! We hope to see you again soon :)
Posted 9 years ago
Really lovely solid wood shelving. The brackets provided to ensure floating attachment are extremely strong and easy to assemble. They really add something special as a feature to my sitting room. I was also impressed with the delivery option to pre-sign the deliver note so that they could be left in a safe place as I was not available for the allocated delivery time. All in all would highly recommend the company.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review! We'd love it if you could tag us in a photo of your fireplace on Facebook! We hope to see you again soon!
Posted 9 years ago
Great product. Looks beautiful. No problems with delivery. Exactly as described. Easy to fit.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! We're glad you're another happy customer :)
Posted 9 years ago
Very helpful on the phone, delivery within the week and very happy with the product.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review! If you ever need any floating shelves please feel free to get back in touch.
Posted 9 years ago
Excellent product and customer service. As long as you are precise with the drilled holes in the wall the beam is very easy to fit into position thanks mainly to the pre drilled holes in the beam.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! If you ever need any floating shelves please feel free to get back in touch!
Posted 9 years ago
Good customer service our first beam turned up damaged whilst being delivered exchanged with a new one no problem. Would recommend
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review. We're very sorry the first beam turned up damaged but glad you're happy with the replacement. Thanks.
Posted 9 years ago
Original issue with order acknowledgement but was resolved very quickly. Product is very nice but I felt communication could have been improved. Reccomended TB check their answer machine more regularly. Product is beautiful but only forms part of the quality of service. Still a satisfied customer.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave our company a review! I'm sorry you feel like our communication wasn't as good as it could be. This is an area in particular where we feel we've made big improvements however we're not quite there yet. We'll take this feedback on board and be sure to improve moving forward!
Posted 9 years ago
Cannot overstate how pleased I am with the product,the support and the delivery I received from Traditional Beams.I costed a similar product with my local stove supplier who quoted 2.7 times the price which I paid to TB.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! We really do love to hear feedback like this! Please feel free to get back in touch if you ever need any matching oak shelves :)
Posted 9 years ago
Really beautiful beam, just what I was looking for
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! Please get back in touch if you ever need any matching shelves :)
Posted 9 years ago
Great shelves
Helpful Report
Posted 9 years ago
Thank-you for leaving us a review! We hope to see you again soon :)
Posted 9 years ago
the beam arrived when expected it is top quality and was cut to size have not fitted it yet but can only look gorgeous when it is i would recommend this company to anyone
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! Glad to hear you're pleased with everything. We hope to see you again soon!
Posted 9 years ago
Great website, great product, easy to order.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! We love hearing compliments about our website! We hope to see you again soon! :)
Posted 9 years ago
I ordered a rustic oak beam to position above my range cooker. Our builders built it into the wall to make it appear like an original feature and it looks incredible! Very impressed with the oak quality and the beautiful carved edges! Highly recommend!
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! We hope to see you again soon! :)
Posted 9 years ago
PERFECT. Thank you all at traditional beams.
Helpful Report
Posted 9 years ago
That's what we like to hear! We hope to see you again soon! :)
Posted 9 years ago
A really nice shelf. Wood looks natural and fits my style perfectly. Thank you.
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us a review! We hope to see you again soon! :)
Posted 9 years ago
I am the dictionary definition of picky so I looked at lots of places before placing my order. I already had oak floating shelves and wanted a mantle which would be of a similar colour and style. I read the reviews which seemed very positive so chose the danish oil finish, which is more matt than satin. Very natural-looking. The order was placed after Christmas and had 10% off. It came within the week and there was an email to say when it would be delivered. The colour and style were spot on. A quality piece of wood and when you bring it home don't do as we did and put it by the radiator! Cracks have opened up but not excessively. We bought extra fixings but it went up easily. It has really enhanced the lounge and would buy from this site again, no problem.
Traditional Beams 5 star review on 29th January 2017
Helpful Report
Posted 9 years ago
Thank-you for taking the time to leave us such a detailed review. We're delighted you are so pleased with your purchase from us. We hope to see you again soon!
Posted 9 years ago
A gorgeous oak beam. Stunning wood and quality
Helpful Report
Posted 9 years ago
Thank you for taking the time to leave us a review! Reviews like this really do make us happy :)
Posted 9 years ago
The beam arrived in good time and was exactly what we wanted. Good service and value for money
Helpful Report
Posted 9 years ago
Thank you for taking the time to leave us a review. We're delighted you're another happy customer :)
Posted 9 years ago
Our mantle beam arrived yesterday it is absolutely beautiful, can't wait for decorating to be finished so we can put it in place. Thank you very much will definitely recommend to all my family and friends
Helpful Report
Posted 9 years ago
Thank you for taking the time to leave such a lovely review. We're glad you're another happy customer :)
Posted 9 years ago
Beautiful beam, super well packaged and a great company... however super let down by delivery lead time and not much clarity around the delivery date.
Helpful Report
Posted 9 years ago
Thank you for taking the time to leave us a review. We have changed the wording of our confirmation e-mails to give customers more clarity around delivery and dispatch times. As I'm sure you can imagine it is very hard for us to stick to strict lead times due to the handmade nature of our products. As with any made to order products during busy periods dispatch time may increase. We're glad you're happy with your beam :)
Posted 9 years ago
Traditional Beams is rated 4.9 based on 3,342 reviews