Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,099 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,099 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 22nd July 2025

1087

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great beam that adds that real rustic touch to the room, there was one issue with the delivery but this was resolved quickly and efficiently. Thankyou!!!”

Helpful Report

Posted 2 weeks ago

“Everything about my purcgase was good, my rating would have been 5* if my delivery by their carrier had arrived on the allocated day.”

Helpful Report

Posted 2 weeks ago

“Delivered on time,good condition, exact colour I wanted, however I made mistake in the ordering, I needed a beam to go over my stove thinking all I had to do was give the length, and forgot about the width, so I received a feature instead of a mantle piece, I did not open it up until the stove was in place then realised the mistake. Not your fault I'm just trying to work out how we can use the peice I received.”

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Posted 1 month ago

“So happy with my mantle fascia …… unfortunately due to a slight delay in production the item was delivered the day we went away on holiday - no-one was home & so the item was taken to a local post office. This has resulted in it not yet having been fitted as the workman on site could not collect on my behalf ….. he has since finished the remainder of the work required & will have to come back to fit it at a later date.”

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Posted 1 month ago

“it has cracked quit abit, was it dried enough? I have treated it with 4 coats on Swedish oil, lovely colour.”

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Posted 3 months ago

“A really nice quality product. There were some technical problems that meant the delivery timing was subject to change but it all turned out fine in the end. Many thanks!”

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Posted 4 months ago

Hi there! Thank you for your lovely 4-star review! We’re glad to hear that the product met your expectations, and we appreciate your understanding regarding the delivery timing issues. Your support means a lot to us. If you need anything in the future, feel free to reach out! 😊

Posted 3 months ago

“Nicely made product delivered promptly.”

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Posted 5 months ago

Hi there! Thank you for your kind review! We're pleased to hear that you found your product nicely made and that it arrived promptly. Your feedback is greatly appreciated :)

Posted 4 months ago

“Lovely shelf for basin for bathroom which is really well made and good quality and looks great. Only issue is the brackets are quite ugly so options maybe good as cheapens the loom”

Helpful Report

Posted 5 months ago

Hi Richard, Thank you! We're glad to hear that you love the shelf and appreciate its quality. We understand your concern about the brackets and will take your suggestion into consideration for future designs. We hope you enjoy your new bathroom addition!

Posted 5 months ago

“The beam is beautiful and really classy. Love how this has fitted into our lounge and wall unit.”

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Posted 7 months ago

Hi Priscilla! Thank you for your wonderful review! We're so glad to hear that the beam has added a beautiful and classy touch to your lounge and wall unit. Enjoy your new addition!

Posted 6 months ago

“Lovely wood shelf fits perfect”

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Posted 8 months ago

Hi Peter! Thank you for your great review! We're delighted to hear that the wood shelf fits perfectly and enhances your space. Your feedback is truly appreciated, and we hope you enjoy its beauty for many years to come!

Posted 8 months ago

“Very happy with my purchase”

Traditional Beams 4 star review on 15th October 2024

Helpful Report

Posted 9 months ago

Hello, thanks for your feedback. We are glad you are happy with your order from us :)

Posted 8 months ago

“I ordered 4 shelves off you, it would be better for the customer if you allowed them to have the product "cut to length". As the fittings are too close to the ends, so If you want to cut to size you need to drill new holes. Lastly, two of my beams had defects (caused by drill or blade), this was very disappointing, only highlighted after fitting and when uplit”

Helpful Report

Posted 9 months ago

Hi Karl, thanks for your feedback. We do offer this service, you would have needed to leave a note with your order asking for them to be cut to size and our production team will have picked that up for you. I am sorry to hear you think your beam had defects, we would be happy to take a look at this for you if you would like to email us some photos to info@traditionalbeams.com

Posted 9 months ago

“I bought a fireplace beam and it was beautiful but I had personal concerns that the fittings were not going to be strong enough to hold such a heavy beam and they were not as described on the website for the weight of the beam. However, I contacted the company via email, who were always quick with their responses and polite. They explained everything to me but in the end I decided to take up their offer of swopping for another beam with the fittings I believed I was getting. This arrived quite quickly and is now up and looks beautiful. Our fire place fitters agreed the beam is good quality and looks great but they were still reticent about the new fittings - they advise a bar frame fitting - but once up they agreed it feels safe. I would recommend this company - especially in how well they dealt with me in after sales - though early days for me to be able to give a review on the safety of the beam - though of course I have everything crossed.”

Helpful Report

Posted 11 months ago

Hi Tracy, thank you for your review! We are sorry to hear you had some concerns about the fixings with the beam, as a guide 2 fixings have the potential to hold up to 35kg of weight between them including the weight of the beam and they are designed to hold the weight of the beam. We are glad you found our customer service team helpful and polite :)

Posted 9 months ago

“Nice floating shelves. Just what we wanted above the kitchen worktops. But installation not easy for 2 reasons. 1. You have to mark (with pencil) the centre of bracket on wall but there is no way to do that as the bracket obscured the centre. 2. Brackets aren’t square so if you fit them upside down your shelf will slope. They don’t mention that. Better instructions would be a big help.”

Helpful Report

Posted 1 year ago

Hi Graham, thanks for your feedback, we are pleased to hear you are happy with your Shelves for your kitchen, sorry to hear you did not find the installation process easy, we do email easy to follow installation instructions and the T Brackets supplied are ready versatile and a very clever design - when you tighten the shelf support it should level it as the rod is forced against the back plate the front part of the plate should lift. This will get the rods level :)

Posted 1 year ago

“Looks great, I wasn’t sure about it until it was fitted and then I loved it immediately.”

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Posted 1 year ago

Hi Dawn, thanks for your review! we are glad you are pleased with your Oak Fireplace Beam :)

Posted 1 year ago

“Nice samples sent & liked the light so we’ve ordered aged light beam”

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Posted 1 year ago

Hi Joanne, Thanks for leaving us a kind review on our samples, we're pleased that they have helped towards your colour choice and look forward to you receiving your Oak Beam :) We look forward to hearing from you again soon!

Posted 1 year ago

“Good price and service, would have been a 5 but for one of window sills has a large 'natural hole' in. Appreciate it is Oak but the other five are perfect”

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Posted 1 year ago

“Very nice item but smoother than we thought, a bit more rustic would match better with our new oak framed extension”

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Posted 1 year ago

Hi Michael, Thank you for your kind review. We are pleased that you're happy with your Oak Beam :) We can add notes to future orders stating personal preferences and will always do our best to meet those needs. Thanks for shopping at Traditional Beams, we hope to hear from you again soon

Posted 1 year ago

“Beautifully crafted high quality shelf Quick delivery and exceptional customer service”

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Posted 1 year ago

Hello, Thank you for your kind review! We are thrilled to hear you found our Customer Service team helpful and the quick turnaround time efficient - we hope to see you again in the future :)

Posted 1 year ago

“Arrived well packaged, so no damage. Important to read the instructions carefully. I needed to order from Amazon a 20mm spade drill bit for the task of hanging the oak shelf. The fixing brackets were the correct number when viewing the length and weight of the shelf. The shelf, unfortunately, does not butt right against the wall but leaves a small gap due to the fittings sticking out from the shelf slightly. A very minor issue. The shelf looks good with the Christmas cards and small Christmas trees. Nice piece of wood.”

Helpful Report

Posted 1 year ago

Traditional Beams is rated 4.9 based on 3,099 reviews