Traditional Beams Reviews - Read 904 Genuine Customer Reviews | www.traditionalbeams.com

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Merchant Metrics


Shipping & Delivery
delivery methods	Courier
average delivery time	Next Day
on-time delivery	98%
accurate and undamaged orders	97%
Customer Service
communication channels	Telephone, Email
queries resolved in	Under an hour

Phone:

01287348040

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and reasonably priced.”

Posted 1 month ago

Hello Neil, Thank you for the review, we are pleased you found the service good and our prices reasonable. We would love to know how we could improve to get 5 stars.

Posted 1 month ago

“The beam is a beautiful colour with knots and cracks to make it unique. The weight of the beam is substantial but two people can install it safely. Our beam has three screws and we were able to hang on the screws at either ends but not the middle one but it’s sturdy. The beam was delivered promptly and we acclimatised it for a couple of weeks but now our dining room is complete for the Christmas holiday. Thanks Traditional Beams!”

Posted 2 months ago

Hello, Thank you for leaving us a lovely review. We are pleased to hear you are happy with your beam and the way it looks. The photo looks great!

Posted 1 month ago

“Great service, product and looks amazing. My only negative was that the size of the fixings were excessive and required heavy drilling.”

Posted 2 months ago

Hi Jay, Thank you for the review, we are pleased you are happy with your order. As for the fixings, it is important that they are heavy duty to hold the weight of the shelf and anything else that may get put on the shelf. I notices you bought the plasterboard shelves which need to be substantial to hold the shelf onto the plasterboard wall.

Posted 1 month ago

“Love it. Quick delivery. Great price. Looks fantastic over the real flame fire. Would definitely recommend.”

Posted 3 months ago

Hi Jennifer, We are pleased you are happy with your beam. It does look brilliant above your fire. We would love to know how we can improve to get 5 stars. We are always looking at ways of improving. Thanks for the review.

Posted 2 months ago

“beautiful, fits well, above our fireplace, looks very rustic, which we wanted the only down thing we have is original cracks started to widen, which seems to be part of the drying process”

Posted 3 months ago

Hi Steve, Thank you for the review and photo it looks lovely. Yes the cracks opening up slightly is part of the natural drying process and this usually happens as it acclimatises to room temperature. Please remember to gradually increase the heat of the stove over time to stop it acclimatising too fast, this will prevent the cracks from becoming excessive. We would love to know how we could get 5 stars - we are always looking at ways to improve. We are pleased you are happy with the look of it. Thanks for choosing to shop with us.

Posted 3 months ago

“The beam looks real good, althought not the easiest one to mount. It made my livingroom much cosier!!”

Posted 4 months ago

Hi Giorgio, Thanks for leaving a review we are pleased you love the beam. We would love to know how we can improve.

Posted 3 months ago

“Generally very good quality although one of my items arrived damaged with a quarter inch chip on one side I will buy again though”

Posted 5 months ago

Hello Malcolm, I am sorry to hear your item arrived damaged. While it's not very common, it is inevitable that from time to time items may become damaged during transit with anything ordered online however we would be happy to replace anything this is damaged or compensate you for this which ever you prefer. Have you been in touch with us about this? If not please do get in touch and we will be happy to help. Many thanks, Rebecca

Posted 5 months ago

“Good materials and very good and personable service.”

Posted 5 months ago

Hello Francisco, We are pleased you are happy with the order you received. We would love to know how we could improve.

Posted 5 months ago

“Very helpful service and arrive quickly. Thank you x”

Posted 6 months ago

Hello, We are pleased you are happy with your order and service you received. Thanks for choosing Traditional Beams.

Posted 6 months ago

“Happy with our hardwood floating shelves thank you.”

Posted 7 months ago

Hi Rosie, Thank you for leaving us a review. We are pleased you are happy with your hardwood floating shelves. It would be great to know how we could improve and get 5 stars. Thanks.

Posted 7 months ago

“Quick delivery and good quality of samples”

Posted 7 months ago

Hello , We are pleased you found delivery quick and the quality of the samples great. It would be great to know know why you only gave us 4 stars so we know how we could improve our service. Many thanks, Rebecca.

Posted 7 months ago

“Looks great”

Posted 8 months ago

Thank you for the review. We are pleased you are happy with your order. We would love to know how you think we could improve.

Posted 8 months ago

“Samples recieved assisted us im selecting a floating shelf for our lounge.”

Posted 8 months ago

Hello, Thanks for the review, We would love to know how we could improve and get 5 stars. Many thanks, Traditional Beams.

Posted 8 months ago

“Ordered three 6x6 beams to form a fire surround , it arrived very well packed and was just the right type of aged grain. Good fitting instructions , looks superb”

Posted 8 months ago

Hi Adrian, Thank you for leaving us a review. It's great to hear you were pleased with your beam, how it arrived and the fitting instructions. It would be great to know how we could improve our business and get 5 stars. Many thanks, The Traditional Beams Team.

Posted 8 months ago

“Good looking piece of timber. Not sure if fixings strong enough but looks great. Delivered on time.”

Posted 9 months ago

Hello, Thank you for the review, we are pleased to hear you love the look of the timber. The fixings may be deceiving but we do use the manufacturers guidelines on how much eight they can hold.

Posted 8 months ago

“Impressed with quality of the product (floating shelves). Only negative is the need to stick the shelves to the wall once mounted on the hidden brackets. Without doing this, the shelves are a little unstable.”

Posted 9 months ago

Hello Adam, Thank you for leaving us a review and for the comments about the fixings, its great to know where people feel like we can improve.
There are so many variables in regards to making sure the fixings sit flush with every single shelf due to the variable factors such a type of wall etc however we will look into this further. Thank you

Posted 8 months ago

“Love the quality”

Posted 9 months ago

Hello,

Thank you for taking the time to leave us a review. We are pleased you love the quality of your product. It would be great to hear a little more on how we could improve and get 5 stars from you and what it was that made you give us 4. We are always striving to improve our service.

Many thanks
Rebecca

Posted 9 months ago

“No problems with ordering or delivery. The beam certainly looks very traditional but have not yet fixed beam and corbels.”

Posted 10 months ago

Hello, It's great to hear you think the beam looks very traditional and you had no problems with us. It would be great to know how we could improve seen as you have give us 4 stars. Many thanks!

Posted 10 months ago

“Floating oak shelf delivered on time and in good condition. Instructions were precise and fitting went smoothly. No complaints.”

Posted 10 months ago

Hello, It's great to hear your oak shelf was delivered on time and in good condition. I'm also pleased you found our fitting instructions useful and you have no complaints. It would be great to know how we could improve our service considering this review is a 4 star review. We would really appreciate the feedback. Thank you so much.

Posted 10 months ago

“Looks Fab , advice card for care is good ,”

Posted 1 year ago

Hello Bruce, Thank you for the review. I'm glad the product looks fab and you liked the advise card. It would be great to know why we got 4 stars and how we can improve?

Posted 1 year ago

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Traditional Beams is rated 4.89 based on 904 reviews