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Traditional Beams Reviews

4.9 Rating 3,342 Reviews
98 %
of reviewers recommend Traditional Beams
4.9
Based on 3,342 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Traditional Beams Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Responded promptly to a question, volunteered a discount code that got 10% off an already competitive price, and delivered promptly. The finished mantel looks great!
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Posted 8 years ago
Absolutely love our beam, see attached photo. Brilliant company to deal with, excellent product and service can't recommend them enough.
Traditional Beams 5 star review on 17th April 2017
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Posted 8 years ago
The beam is beautiful, the service was excellent. Thank you very much!
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Posted 8 years ago
Just perfect.
Traditional Beams 5 star review on 14th April 2017
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Posted 8 years ago
Great product. Great price. Quick delivery. Highly satisfied. Will buy from here again.
Traditional Beams 5 star review on 14th April 2017
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Posted 8 years ago
I was very pleased with the wood beam good quality and well finished. It looks really good. Delivery was a problem nobody seemed to be able to work out what day it was being delivered. But we got it eventually well packed and undamaged. The mounting hardware that accompanied was pathetic. It was so poor I think dangerous. I had to devise and provide my own hardware.
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Posted 8 years ago
Thank-you for taking the time to leave our company a review. Unfortunately the courier we use does not offer a guaranteed delivery service so from time to time delivery is a day late. This is an area where we feel we've made huge improvements over the past year, we will keep customers informed throughout the process with tracking information. Our couriers will also send tracking information. As for the concealed shelf supports supplied with your beam, these are manufactured by HAFELE, a very well respected supplier of high quality hardware. They are rated to support 35kg between 2 brackets which is more than sufficient to support your beam. I have to say we get very, very few complaints about these brackets. They are usually very effective. If you e-mail us details of how you felt the brackets were unsuitable for the application I'd be keen to take up the issue with our supplier. Many thanks, Freddie.
Posted 8 years ago
Qualty product excellent service
Traditional Beams 5 star review on 5th April 2017
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Posted 8 years ago
Beam arrived in 5 days. Well packed but very very heavy. A beautiful beam but make sure your wall is strong enough to hold it.
Traditional Beams 5 star review on 4th April 2017
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Posted 8 years ago
We are very pleased with our oak beam and it looks lovely in our new lounge. My questions were answered and their recommendation on the colour I wanted to match some furniture was spot on. Delivery was prompt and the beam was very well packaged. No complaints whatsoever and would certainly recommend. Very good value for money also.
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Posted 8 years ago
Great quality beam. My only observation was the colour being different to that requested, but a call to the company resolved this with them sending me some wax to apply which darkened it perfectly.
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Posted 8 years ago
delighted with my purchase, very reasonable prices and quick delivery*****
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Posted 8 years ago
I would highly recommend Traditional Beams, they answered every question I had prior to purchase and made it a smooth and easy transaction. The goods were delivered in just 2 days, very well packaged/protected and are of a very high quality. My new beam and matching side tables will look amazing once up!
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Posted 8 years ago
Excellent value quick postage pleasure to do business with.
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Posted 8 years ago
Thank-you for taking the time to leave our company a review! We hope to see you again soon!
Posted 8 years ago
Very please fast delivery great quality well packed would use again.
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Posted 8 years ago
Thank-you for taking the time to leave our company a review! We hope to see you again soon!
Posted 8 years ago
Really pleased with the beam - looks fantastic. Email communication could be clearer in terms of when to expect it to be ready but I would certainly recommend them.
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Posted 9 years ago
Thank-you for taking the time to leave our company a review! We're glad you're happy with the beam you received. As for the e-mail communication, this is an area where we feel we've made big improvements although of course there's always room for improvement. Automated order confirmation and dispatch confirmation e-mails with tracking info should have been sent. Sometimes these e-mails can land in junk folders. If you didn't receive these e-mails please accept our apology and will certainly look into why they weren't sent. We hope to see you again soon!
Posted 8 years ago
Great service. The beam I ordered is excellent quality and fits perfectly.
Traditional Beams 5 star review on 17th March 2017
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Posted 9 years ago
Thank-you for taking the time to review our company! We're glad you're another happy customer :) If you ever need any floating shelves please get back in touch!
Posted 8 years ago
Excellent service ,my beam arrived ahead of schedule ,well packed and just what I wanted. I would definitely recommend using traditional beams .
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Posted 9 years ago
Thank-you for taking the time to leave our company a review! We really do love to hear feedback like this :)
Posted 8 years ago
Great service beam exceeded our expectations many thanks
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Posted 9 years ago
Thank-you for taking the time to leave our company a review! We're thrilled you're pleased with your beam and our service.
Posted 8 years ago
easy to use website and beam is exactly as shown and described. Arrived nicely packaged in less than a week. it is now installed and looks fantastic
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Posted 9 years ago
Thank-you for taking the time to leave us a review! We're thrilled with our website and glad you found it straight forward to navigate. We'd love it if you could tag us in a photo on Facebook :)
Posted 9 years ago
My 5' x 6x4 unfinished oak beam just arrived, the careful packaging had me smiling and when opened it was perfect just what I wanted and for half the price of salvage yards.
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Posted 9 years ago
Thank-you for taking the time to leave our company a review! If you need any advise on how to finish your beam please don't hesitate to get back in touch. David our office manager would be more than happy to help :)
Posted 9 years ago
Traditional Beams is rated 4.9 based on 3,342 reviews