Traditional Beams Reviews

4.9 Rating 3,397 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 13th October 2026

1199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service our first beam turned up damaged whilst being delivered exchanged with a new one no problem. Would recommend”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to leave our company a review. We're very sorry the first beam turned up damaged but glad you're happy with the replacement. Thanks.

Posted 9 years ago

“Original issue with order acknowledgement but was resolved very quickly. Product is very nice but I felt communication could have been improved. Reccomended TB check their answer machine more regularly. Product is beautiful but only forms part of the quality of service. Still a satisfied customer.”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to leave our company a review! I'm sorry you feel like our communication wasn't as good as it could be. This is an area in particular where we feel we've made big improvements however we're not quite there yet. We'll take this feedback on board and be sure to improve moving forward!

Posted 9 years ago

“Cannot overstate how pleased I am with the product,the support and the delivery I received from Traditional Beams.I costed a similar product with my local stove supplier who quoted 2.7 times the price which I paid to TB.”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to leave us a review! We really do love to hear feedback like this! Please feel free to get back in touch if you ever need any matching oak shelves :)

Posted 9 years ago

“Really beautiful beam, just what I was looking for”

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Posted 9 years ago

Thank-you for taking the time to leave us a review! Please get back in touch if you ever need any matching shelves :)

Posted 9 years ago

“Great shelves”

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Posted 9 years ago

Thank-you for leaving us a review! We hope to see you again soon :)

Posted 9 years ago

“the beam arrived when expected it is top quality and was cut to size have not fitted it yet but can only look gorgeous when it is i would recommend this company to anyone”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to leave us a review! Glad to hear you're pleased with everything. We hope to see you again soon!

Posted 9 years ago

“Great website, great product, easy to order.”

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Posted 9 years ago

Thank-you for taking the time to leave us a review! We love hearing compliments about our website! We hope to see you again soon! :)

Posted 9 years ago

“I ordered a rustic oak beam to position above my range cooker. Our builders built it into the wall to make it appear like an original feature and it looks incredible! Very impressed with the oak quality and the beautiful carved edges! Highly recommend!”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to leave us a review! We hope to see you again soon! :)

Posted 9 years ago

“PERFECT. Thank you all at traditional beams.”

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Posted 9 years ago

That's what we like to hear! We hope to see you again soon! :)

Posted 9 years ago

“A really nice shelf. Wood looks natural and fits my style perfectly. Thank you.”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to leave us a review! We hope to see you again soon! :)

Posted 9 years ago

“I am the dictionary definition of picky so I looked at lots of places before placing my order. I already had oak floating shelves and wanted a mantle which would be of a similar colour and style. I read the reviews which seemed very positive so chose the danish oil finish, which is more matt than satin. Very natural-looking. The order was placed after Christmas and had 10% off. It came within the week and there was an email to say when it would be delivered. The colour and style were spot on. A quality piece of wood and when you bring it home don't do as we did and put it by the radiator! Cracks have opened up but not excessively. We bought extra fixings but it went up easily. It has really enhanced the lounge and would buy from this site again, no problem.”

Traditional Beams 5 star review on 29th January 2017

Helpful Report

Posted 9 years ago

Thank-you for taking the time to leave us such a detailed review. We're delighted you are so pleased with your purchase from us. We hope to see you again soon!

Posted 9 years ago

“A gorgeous oak beam. Stunning wood and quality”

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Posted 9 years ago

Thank you for taking the time to leave us a review! Reviews like this really do make us happy :)

Posted 9 years ago

“The beam arrived in good time and was exactly what we wanted. Good service and value for money”

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Posted 9 years ago

Thank you for taking the time to leave us a review. We're delighted you're another happy customer :)

Posted 9 years ago

“Our mantle beam arrived yesterday it is absolutely beautiful, can't wait for decorating to be finished so we can put it in place. Thank you very much will definitely recommend to all my family and friends”

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Posted 9 years ago

Thank you for taking the time to leave such a lovely review. We're glad you're another happy customer :)

Posted 9 years ago

“Beautiful beam, super well packaged and a great company... however super let down by delivery lead time and not much clarity around the delivery date.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave us a review. We have changed the wording of our confirmation e-mails to give customers more clarity around delivery and dispatch times. As I'm sure you can imagine it is very hard for us to stick to strict lead times due to the handmade nature of our products. As with any made to order products during busy periods dispatch time may increase. We're glad you're happy with your beam :)

Posted 9 years ago

“The order arrived on time and well packaged. I realised, quite quickly, that the most important point to take into consideration was the datum point. I made that to be centered about 1 and 1/2 inches above the fire reveal. Most measurements are taken from this point. There are four support pin holes drilled into the rear of the beam and these, on my 6 foot curved beam, are 18 inches apart. They are also 2 and a half inches from the top of the beam. Using a 4' level I marked the hole centres and triple measured the dimensions. I also made sure that the markings were done, making a half inch +. I drilled with a 5mm masonary bit first, to really centre the holes, then went up to the 10mm. (Try and make sure that you drill into the wall at 90 degree and make sure that you have drilled deep enough to accept the pins!) ) Use the level again, across the pins once they are driven in, to make sure that the pins are level. (\you may be able to adjust the position of the pins slightly.Measure 18 inches from the centre of each pin to the adjacent pin; adjustment is possible using a small hammer. When you drive the beam onto the pins be aware that you have a small chamfer on the pin to facilitate fitment. It may seem a daunting task to start with but, providing that your drill measurements are correct, all should be well. Good luck. I would buy from this firm again. Go for it.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave us such a detailed review! I'm sure this will be very helpful to any potential customers. We hope to see you again soon :)

Posted 9 years ago

“Very pleased with the beam just what I was looking for..so very well wrapped for delivery thank you”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to leave us a review! We hope to see you again soon! :)

Posted 9 years ago

“Bought the classic oak fireplace beam in Forest Brown. Perfect above our log burner and makes a real difference to the room. Arrived quickly and was really easy to fit. Love the adjustable fixings, it was easy to get it nice and level. Thanks!”

Helpful Report

Posted 9 years ago

Thank-you for taking the time to leave us a review! We hope to see you again soon! :)

Posted 9 years ago

“Stunning beam, excellent quality, brilliant customer service. Small point-actual colour of beam does not always accurately match as depicted on web site gallery; worth either seeing in person or reviewing a sample.”

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Posted 9 years ago

“Wow, absolutely beautiful beam, really really pleased. We were a bit wary ordering over the net so ordered for a small fireplace first. We're so happy with the quality now it's arrived we're ordering a second one for a much larger fireplace. Well done Traditional Beams, wouldn't hesitate to recommend :)”

Helpful Report

Posted 9 years ago

Traditional Beams is rated 4.9 based on 3,397 reviews