Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,194 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,194 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 21st September 2025

Bruce Alavi

Traditional Beams 5 star review on 19th September 2025

1124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service from start to finish! The product is stunning! Will defiantly order again.”

Helpful Report

Posted 1 day ago

“The two oak beams are brilliant, exactly what was needed. One piece of advice: please check the lead time if you need them quickly. I was kept informed by the company. Overall, would use them agaim”

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Posted 1 week ago

“Really good products and really friendly staff.”

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Posted 1 week ago

“Lovely piece of wood”

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Posted 1 week ago

“Very professional, kept up to date on the order and delivery!”

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Posted 1 week ago

“The supplied fixings aren’t strong enough to hold the floating shelf without it sagging. Even with Corefix brick fittings, even a qualified handyman said the fixings weren’t sufficient! Lovely wood though. Delivery was well over the stated time too.”

Traditional Beams 2 star review on 3rd October 2025

Helpful Report

Posted 1 week ago

Thank you for your feedback — we’re really pleased you like the quality of the shelf. We’re sorry to hear you had trouble with the fixings and delivery time. The floating shelf fixings we supply with plasterboard shelves have a built-in levelling mechanism designed to be tightened and level the shelf as the supporting pin is screwed in. If this feature isn’t adjusted correctly, the shelf can sag even though the fixings themselves are rated to hold substantial weight when installed. It's quite hard to see from the photo you've added but it looks as though the fixings might actually be upside down. To rectify you simply need to remove the shelves (ensure the brackets are positioned the correct way round) and screw the pin component of the fixings with a spanner inwards until the required angle is achieved. If you want any further advice we'd be more than happy to help - just drop us an email or call on 01287 236623.

Posted 1 week ago

“Lovely shelves, excellent quality. They were a luttle slow being delivered but definitel=y worth the wait.”

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Posted 1 week ago

“I purchased a rustic mantlepiece and am really pleased with my purchase. Fantastic quality and the customer service is brilliant. I will definitely be purchasing from them in the future.”

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Posted 2 weeks ago

“Our shelves look fantastic I am so glad we found these traditional beams and brackets they were delivered promptly they are certainly solid enough to support our antique clock which is really heavy.”

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Posted 2 weeks ago

“Absolutely fantastic product, we are very happy with it”

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Posted 2 weeks ago

“Absolutely love my beam. Very stylish and excellent quality. Really beautiful piece. Highly recommend.”

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Posted 2 weeks ago

“Delivery was a week late, they said they sent emails to all customers but I never received one (checked my inbox, deleted items and junk/spam). Poor workmanship on the staining of the beam, they tried claiming it's the natural wood colour but it clearly isn't as you can see brush marks where they have applied more or less stain on different areas. To get a refund you have to cover the delivery costs which obviously will be pretty high of something this large/heavy Really unimpressed. Looks like I'm unlucky judging by other reviews, but I would have hoped customer service would have been more helpful at least considering it's their poor work rather than me just changing my mind.”

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Posted 2 weeks ago

“We are so pleased with our beam .. it is just for decorative purposes over our fire .. but it looks perfect! The communication from traditional beams was brilliant, Wouldn't hesitate to recommend you again !”

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Posted 2 weeks ago

“Beautiful product, good customer service. Will always return to buy any shelving etc needed.”

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Posted 2 weeks ago

“We purchased a beautiful floating breakfast bar shelf. The service was quick considering it was a hand made to my specifications. All involved were friendly and professional. I can not recommend this company enough we will be back when we refurbish the rest of the kitchen. Many thanks.”

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Posted 3 weeks ago

“Recently bought lovely oak floating shelf. Easy to install and excellent quality, but not not cheap.”

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Posted 3 weeks ago

“Seamless from ordering beam to delivery of beam.”

Traditional Beams 5 star review on 23rd September 2025

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Posted 3 weeks ago

“We are very happy with our medium oak shaped beam. It is very good quality, has a lovely finish and matched exactly what the website advertised. It finishes off our redocorated room to perfection. I would thoroughly recommend Traditional Beams.”

Traditional Beams 5 star review on 22nd September 2025

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Posted 3 weeks ago

“This oak window sill was absolutely perfect! It was made to bespoke measurements and was bang on! It fitted seamlessly and looks stunning 😊 I would definitely use Traditional Beams again. Arrived on time and was carefully packaged too.”

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Posted 3 weeks ago

“Beautiful basin shelf, just as pictured, costumer service was great, I was kept informed of expected arrival date and delivery was as stated, well packaged to protect items. I would 100% recommend.”

Helpful Report

Posted 3 weeks ago

Traditional Beams is rated 4.9 based on 3,194 reviews