Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,186 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,186 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 21st September 2025

Bruce Alavi

Traditional Beams 5 star review on 19th September 2025

1124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having requested some samples which I received promptly. After having chosen the type and colour of the beam, I placed my order with a bit of apprehension because I am the type who would like to see the product live and feel it before committing to purchase it. I received my order in about 10 days after the order date, I was a bit hesitant to open the box. However having unpacked the items I was pleasantly surprised to see that my items were better than I expected. The colour, the quality and the fish was wonderful. I rang the company and thanked them for a brilliant service and wonderful product. The staff were very polite and helpful. I would not give a second thought going anywhere else for this kind of product. I would highly recommend this company without any hesitation. I know these are challenging times but, with your unique work, product and pleasant attitude I am sure will ride the waves. Kind regards Bruce”

Helpful Report

Posted 1 week ago

“Beautiful workmanship, top quality beam and shelves for our living room. So happy with them, it's like they have always been there.”

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Posted 1 week ago

“A really nice oak shelf. quality oak nice wood grain .nice finish.looks really nice in our hallway.solid wall fixing that makes it nice and solid attached to the wall .we would highly recommend”

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Posted 1 week ago

“Absolutely beautiful beam, lovely colour and quality. Took a bit longer to arrive than we hoped but it was well worth the wait and when I enquired about the delay I got a prompt reply. I will definitely be ordering shelves in the near future to match my fireplace beam.”

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Posted 1 week ago

“Highly recommend. I ordered the wrong size beam ( my fault) and Traditional Beam customer service sent me a correct size one very quickly and with minimum fuss. As soon as they received the wrong sized beam I sent back, my money was immediately refunded. My new beam now sits proudly above my fireplace and is often commented on by visitors .”

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Posted 1 week ago

“Excellent service, and thrilled with our floating shelves for the bathroom. Would definitely recommend Traditional Beams.”

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Posted 1 week ago

“Great products, very well packaged!”

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Posted 1 week ago

“Good quality, good service.”

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Posted 1 week ago

“Such a shame. The item looks to be a well crafted - but the waiting times (and the poor communication post-order) leave a lot to be desired. At time of order, the waiting time was listed as 5 -10 working days. However, when it hadn't arrived & we hadn't heard anything I called customer service - I was told it had now been extended to 15 days. Not helpful when we have taken time off work to fit the item and the customer have to chase.”

Helpful Report

Posted 1 week ago

Thank you for your feedback, and I’m very sorry to hear about your experience. We’re pleased to know you’re happy with the craftsmanship, but we completely understand how frustrating it must have been to experience delays and to have to chase for updates. We try to give accurate lead times at the point of order, but sometimes production can take longer than anticipated, especially with handmade items. We did send ever customer an email updating our delivery times but it appears you did not receive this. Your comments have been shared with our team so we can improve both our communication and our order tracking. We never want our customers to feel left in the dark, and your feedback will help us do better. Thank you again for taking the time to share your experience

Posted 1 week ago

“Even better than in the photos!”

Helpful Report

Posted 2 weeks ago

“I recently purchased an oak beam to use as a mantel piece and couldn’t be happier. The service was absolutely amazing from start to finish – friendly, efficient, and reliable. The beam itself is extremely well made, with a beautiful finish and solid craftsmanship. The quality is excellent and it looks stunning in place. I would highly recommend to anyone looking for a high-quality oak beam and great service.”

Traditional Beams 5 star review on 15th September 2025

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Posted 2 weeks ago

“Beautiful shelves, extremely good quality, look stunning, exactly what I was hoping for!”

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Posted 2 weeks ago

“While experience excellent from ordering to product quality. Would recommend and use again.”

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Posted 2 weeks ago

“Absolutely love my floating shelves! Was a bit worried about their weight on the plasterboard, but the plasterboard fixings seem to be holding up totally fine. Only challenge was with the delivery company who were a bit of a nightmare but that's not on Traditional Beams”

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Posted 2 weeks ago

“Fantastic product arrived faster than expected very impressed”

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Posted 2 weeks ago

“Today they were finally put up in the kitchen. Look fantastic.”

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Posted 3 weeks ago

Hi Thank you for your wonderful 5-star review! We're so glad to hear that your order is finally up in the kitchen and that they look fantastic. Enjoy your beautiful new addition!

Posted 2 weeks ago

“Exactly what I wanted. Excellent quality . I would highly recommend.”

Traditional Beams 5 star review on 10th September 2025

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Posted 3 weeks ago

Hi Macaila, Thank you for your fantastic 5-star review! We're thrilled to hear that our products met your expectations and that you found the quality excellent. Your recommendation means the world to us!

Posted 2 weeks ago

“Just what I was looking for to finish of my newly decorated kitchen. Great quality, good delivery and looks far more expensive than it was.. lots of Compliments and I would definitely recommend to others.”

Traditional Beams 5 star review on 7th September 2025

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Posted 3 weeks ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to see that our shelf has complemented your newly decorated kitchen beautifully and that you've received so many compliments. Your recommendation truly means a lot to us!

Posted 2 weeks ago

“Ordered 3 floating oak shelves with specific requirements for mounting hole positions and we are REALLY pleased with the product as well as the service received.”

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Posted 3 weeks ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you are really pleased with both the product and the service. It means so much to us to meet your expectations!

Posted 2 weeks ago

“We had a fab experience with Traditional Beams - the product itself is such high quality and customer services were super helpful by sending us photos before dispatch so we could check the colour. Would definitely use again and recommend to people!”

Traditional Beams 5 star review on 6th September 2025

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Posted 3 weeks ago

Hi there, Thank you so much for your amazing 5-star review! We're delighted to hear that you had a fab experience with us and that our customer service was helpful in providing photos prior to dispatching. We’re thrilled you loved the quality of the product! We look forward to serving you again in the future!

Posted 2 weeks ago

Traditional Beams is rated 4.9 based on 3,186 reviews