Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,339 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Tell us how Traditional Beams made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Traditional Beams 5 star review on 26th February 2026

1184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recieved updates and the beams came prior to expected date, delivery driver helpful and polite. very peased”

Helpful Report

Posted 4 months ago

Hi there, Thank you for the great feedback! We’re glad the beams arrived early and that the delivery driver was helpful and polite. Enjoy your new beams!

Posted 3 months ago

“Great quality beam - super heavy and well crafted, fast delivery”

Helpful Report

Posted 4 months ago

Hi Alexandra, Thank you for the fantastic 5 stars! We’re really glad you’re happy with the heavy, well-crafted beams and the fast delivery. If you ever need more, we’re here to help!

Posted 3 months ago

“Gorgeous beam for over the fireplace. The quality is outstanding. I couldn't recommend enough. It was carefully packed and protected too. I absolutely love it. Thank you”

Helpful Report

Posted 4 months ago

Hi Ali, Thank you so much for your wonderful review. We’re delighted you’re thrilled with the beam and that it arrived safely. If you need anything else, we’re here to help.

Posted 3 months ago

“Received on time. Very well packaged. Great customer service . Easy to use website”

Helpful Report

Posted 4 months ago

Hi Alison, Thank you for your fantastic review. We’re glad the order arrived on time, was well packaged, and that you found our website easy to use with great customer service :)

Posted 3 months ago

“Great quality and very helpful staff when I ran into some problems with fittings - would definitely recommend!”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your kind words! We’re really glad the staff helped you with the fittings and that you’d recommend us. If you need any more assistance in the future, please reach out to us.

Posted 3 months ago

“Very pleased with our oak lintel beam and easy to install.”

Helpful Report

Posted 4 months ago

Hi MR, Thank you for the positive feedback. We’re glad the oak lintel beam was easy to install and that you’re pleased with it :)

Posted 3 months ago

“Just what I was looking for! Lovely rustic shelves, excellent quality and lovely finish. Would highly recommend!”

Traditional Beams 5 star review on 29th October 2025

Helpful Report

Posted 4 months ago

Hi Lorraine, Thank you for your wonderful review! We’re thrilled you’re happy with the rustic shelves, their quality and finish. We truly appreciate your recommendation.

Posted 3 months ago

“Ordered the classic oak beam for above our wood burner. Really pleased with how it looks. Finishes off the fireplace.”

Helpful Report

Posted 4 months ago

Hi Shirley, Thank you for your lovely review! We’re thrilled to hear the classic oak beam looks great above your wood burner and that it finishes off the fireplace nicely. If you ever need anything else, we’re here to help.

Posted 3 months ago

“Great customer service the beam is beautiful and came well packaged, very pleased with my purchase”

Traditional Beams 5 star review on 28th October 2025

Helpful Report

Posted 4 months ago

Hi Susan, Thank you for your wonderful review. We're so pleased you love the beam and that it arrived well packaged. If you need anything else, we're here to help!

Posted 3 months ago

“We recently purchased a beam for our fireplace from traditional beams and I could not be more pleased with the quality. The beam looks exactly as pictured and described, we received regular emails updating us on the progress of our order and was delivered in a timely fashion. I would recommend this company.”

Helpful Report

Posted 4 months ago

Hi, Thank you so much for your wonderful feedback! We’re delighted to hear that your fireplace beam met your expectations and that our updates and delivery process worked well for you. We really appreciate your recommendation and look forward to helping you again in the future!

Posted 3 months ago

“Delivery period was longer than expected but explaination was given on request. Received item was slightly different from previous (identical) orders. but accepted due to isolated fixing location.”

Helpful Report

Posted 4 months ago

Hi Ray, Thank you for your feedback. We completely understand how waiting longer than expected for delivery can be frustrating and really appreciate your patience. We’d like to reassure you that your order was dispatched within the estimated dispatch time. As with all timber, natural variations mean each piece is unique, which is why your order may differ slightly from previous ones. We’re grateful for your understanding and hope you’re still pleased with your installation.

Posted 3 months ago

“Misleading delvery date was give . Delivery was missed of the van and the courier was notified of collection/delivery the customer was notified of undelivery.”

Helpful Report

Posted 4 months ago

Hello, We’re very sorry for the inconvenience caused by the missed delivery. Your order was dispatched on schedule, and the courier was notified of the collection/delivery. We understand how frustrating it can be when the delivery doesn’t go as planned and appreciate your patience while the issue was resolved. We really hope that you're happy with your Oak fireplace beam.

Posted 3 months ago

“I bought a beam for a mantle piece my new fire I’ve had built. I was very pleased with the quality of the beam, the communication and delivery were all very good.”

Traditional Beams 5 star review on 25th October 2025

Helpful Report

Posted 4 months ago

Hi Lucy, Thank you for your lovely review! We’re really glad you’re happy with the beam, and that the communication and delivery met your expectations. If there’s anything else you need for your mantle piece, we’re here to help.

Posted 3 months ago

“Happy with purchase”

Helpful Report

Posted 4 months ago

Hi Victoria, Thank you for leaving us 5 stars! We’re glad you’re happy with your purchase :)

Posted 3 months ago

“Perfect for our newly renovated kitchen, thank you.”

Traditional Beams 5 star review on 24th October 2025

Helpful Report

Posted 4 months ago

Hi there, Thank you for your wonderful review. We’re really glad the shelves are perfect for your renovated kitchen and that you’re happy with them. If you need anything else, we’re here to help.

Posted 3 months ago

“Excellent customer service and a really great product. We needed our beam to be delivered to meet our installer's timescales, and despite a busy period, Traditional Beams delivered when we needed. They were always available on the 'phone and email to answer any queries. The beam looks fantastic. A beautiful piece of wood very well finished.”

Helpful Report

Posted 4 months ago

Hi Steve, Thank you so much for your kind feedback! We’re thrilled to hear that your beam arrived on time to meet your installer’s schedule and that our team was able to support you along the way. It’s wonderful to know you’re pleased with the quality and finish of your beam :)

Posted 3 months ago

“Looks beautiful.”

Traditional Beams 5 star review on 20th October 2025

Helpful Report

Posted 4 months ago

Hi Michelle, Thank you for your kind words. We’re delighted that you're happy with your beam, it finishes off your fireplace perfectly! If you need anything else, we’re here to help.

Posted 3 months ago

“I'm so impressed and delighted with my beam. Easy ordering process, good delivery times. Predrilled and screws /bits included. Thank you so much”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your lovely feedback! We’re thrilled to hear that you’re impressed and delighted with your beam, and that you found the ordering process and delivery straightforward. We’re glad the predrilled holes and included screws/bits made installation easier too :)

Posted 3 months ago

“Workmanship is very good I had mine made to measure looks and fits great and easy to fit”

Helpful Report

Posted 4 months ago

Hi Graham, Thank you for your 5star review. We’re thrilled your made-to-measure piece fits perfectly and was easy to install. So glad you’re happy with the workmanship too!

Posted 3 months ago

“Beautiful floating shelf, great quality wood, finish and easy to fit on the wall with the mountings provided.”

Helpful Report

Posted 4 months ago

Hi Amy, Thank you for your kind words. We’re delighted you’re happy with your floating shelf and that the finish and quality met your expectations. If you need anything else, just reach out!

Posted 3 months ago

Traditional Beams is rated 4.9 based on 3,339 reviews