Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,325 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 22nd December 2025

Claire Amanda Gabites

1176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect for our newly renovated kitchen, thank you.”

Traditional Beams 5 star review on 24th October 2025

Helpful Report

Posted 2 months ago

Hi there, Thank you for your wonderful review. We’re really glad the shelves are perfect for your renovated kitchen and that you’re happy with them. If you need anything else, we’re here to help.

Posted 1 month ago

“Excellent customer service and a really great product. We needed our beam to be delivered to meet our installer's timescales, and despite a busy period, Traditional Beams delivered when we needed. They were always available on the 'phone and email to answer any queries. The beam looks fantastic. A beautiful piece of wood very well finished.”

Helpful Report

Posted 2 months ago

Hi Steve, Thank you so much for your kind feedback! We’re thrilled to hear that your beam arrived on time to meet your installer’s schedule and that our team was able to support you along the way. It’s wonderful to know you’re pleased with the quality and finish of your beam :)

Posted 1 month ago

“Looks beautiful.”

Traditional Beams 5 star review on 20th October 2025

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Posted 2 months ago

Hi Michelle, Thank you for your kind words. We’re delighted that you're happy with your beam, it finishes off your fireplace perfectly! If you need anything else, we’re here to help.

Posted 1 month ago

“I'm so impressed and delighted with my beam. Easy ordering process, good delivery times. Predrilled and screws /bits included. Thank you so much”

Helpful Report

Posted 2 months ago

Hello, Thank you so much for your lovely feedback! We’re thrilled to hear that you’re impressed and delighted with your beam, and that you found the ordering process and delivery straightforward. We’re glad the predrilled holes and included screws/bits made installation easier too :)

Posted 1 month ago

“Workmanship is very good I had mine made to measure looks and fits great and easy to fit”

Helpful Report

Posted 2 months ago

Hi Graham, Thank you for your 5star review. We’re thrilled your made-to-measure piece fits perfectly and was easy to install. So glad you’re happy with the workmanship too!

Posted 1 month ago

“Beautiful floating shelf, great quality wood, finish and easy to fit on the wall with the mountings provided.”

Helpful Report

Posted 2 months ago

Hi Amy, Thank you for your kind words. We’re delighted you’re happy with your floating shelf and that the finish and quality met your expectations. If you need anything else, just reach out!

Posted 1 month ago

“Lovely beam. Exactly what I wanted”

Helpful Report

Posted 2 months ago

Hi Katie, Lovely to hear that the beam is exactly what you wanted. If there’s anything else we can help with, just shout :)

Posted 1 month ago

“Good correspondence. Good illustrations on web site and tips to ensure the right product chosen. Took a bit longer to arrive than I thought but wood nice quality and looks as good as I’d hoped.”

Helpful Report

Posted 2 months ago

Hello Kathleen, Thank you for your feedback! We’re glad our website and guidance helped you choose the right product. We appreciate your patience with delivery too and are delighted the wood quality and finish met your expectations.

Posted 1 month ago

“Brilliant service. I ordered a beam that did not come with fittings, my error. However, when I rang up to arrange for the fittings to be delivered they were so helpful and the fittings arrived by courier next day, and I live in a remote part of Wales. S Roberts”

Helpful Report

Posted 2 months ago

Hi there, Thanks for leaving us a 5* review sharing your experience. We’re really glad we could help get the fittings to you quickly, especially in a remote area. If you need anything else in the future, we’re here to help.

Posted 1 month ago

“Very professional service and great quality product.”

Traditional Beams 5 star review on 19th October 2025

Helpful Report

Posted 2 months ago

Hi Thomas, Thank you for your kind words. We’re glad you found our service professional and the product of great quality. If you need anything else, please reach out, we're happy to help :)

Posted 1 month ago

“Thrilled with our beam, it’s a lovely piece of wood, and was easy to mount. It was well packaged and the company responded to communications and delivery requests very quickly. Full marks and no hesitation to recommend to others.”

Traditional Beams 5 star review on 18th October 2025

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic review! We’re thrilled your beam arrived safely, was easy to mount, and met your expectations. We really appreciate your recommendation and kind words!

Posted 1 month ago

“Amazing service from start to finish! The product is stunning! Will defiantly order again.”

Helpful Report

Posted 3 months ago

Hi Shannan, Thank you for your wonderful review! We’re thrilled you had amazing service and love your Rustic Oak beam. If you need anything else, we’re here to help :)

Posted 1 month ago

“The two oak beams are brilliant, exactly what was needed. One piece of advice: please check the lead time if you need them quickly. I was kept informed by the company. Overall, would use them agaim”

Helpful Report

Posted 3 months ago

Hi Christopher, Thank you for your feedback! We’re delighted to hear that your oak beams were exactly what you needed. We appreciate your note about lead times and are glad our team kept you informed throughout the process. We look forward to helping you again in the future!

Posted 1 month ago

“Really good products and really friendly staff.”

Helpful Report

Posted 3 months ago

Hi Steven, Thank you for your kind words! We’re really glad you had a great experience with our products and staff. If you need anything in the future, just let us know.

Posted 1 month ago

“Lovely piece of wood”

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Posted 3 months ago

Hi Tracy, Thank you for leaving us 5 stars! We're really pleased that you're happy with your Rustic Oak Beam :)

Posted 1 month ago

“Very professional, kept up to date on the order and delivery!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your kind words! We’re glad to hear you found us professional and that we kept you up to date on your order and delivery. If you need anything else, just reach out!

Posted 1 month ago

“The supplied fixings aren’t strong enough to hold the floating shelf without it sagging. Even with Corefix brick fittings, even a qualified handyman said the fixings weren’t sufficient! Lovely wood though. Delivery was well over the stated time too.”

Traditional Beams 2 star review on 3rd October 2025

Helpful Report

Posted 3 months ago

Thank you for your feedback — we’re really pleased you like the quality of the shelf. We’re sorry to hear you had trouble with the fixings and delivery time. The floating shelf fixings we supply with plasterboard shelves have a built-in levelling mechanism designed to be tightened and level the shelf as the supporting pin is screwed in. If this feature isn’t adjusted correctly, the shelf can sag even though the fixings themselves are rated to hold substantial weight when installed. It's quite hard to see from the photo you've added but it looks as though the fixings might actually be upside down. To rectify you simply need to remove the shelves (ensure the brackets are positioned the correct way round) and screw the pin component of the fixings with a spanner inwards until the required angle is achieved. If you want any further advice we'd be more than happy to help - just drop us an email or call on 01287 236623.

Posted 3 months ago

“Lovely shelves, excellent quality. They were a luttle slow being delivered but definitel=y worth the wait.”

Helpful Report

Posted 3 months ago

Hi Paul, Thank you for your feedback! We’re delighted to hear that you’re pleased with the quality of your shelves. We appreciate your patience with the delivery and are glad they were worth the wait.

Posted 1 month ago

“I purchased a rustic mantlepiece and am really pleased with my purchase. Fantastic quality and the customer service is brilliant. I will definitely be purchasing from them in the future.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your feedback! We’re thrilled to hear you’re pleased with the rustic mantlepiece and our service. We look forward to helping you again in the future.

Posted 1 month ago

“Our shelves look fantastic I am so glad we found these traditional beams and brackets they were delivered promptly they are certainly solid enough to support our antique clock which is really heavy.”

Helpful Report

Posted 3 months ago

Hi Joanne, Thank you so much for your feedback! We’re delighted to hear that your shelves look fantastic and that they’re strong enough to support your antique clock. It’s also wonderful to know you’re pleased with your purchase and our service!

Posted 1 month ago

Traditional Beams is rated 4.9 based on 3,325 reviews