Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,270 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 1st December 2025

1154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional, kept up to date on the order and delivery!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your kind words! We’re glad to hear you found us professional and that we kept you up to date on your order and delivery. If you need anything else, just reach out!

Posted 6 days ago

“The supplied fixings aren’t strong enough to hold the floating shelf without it sagging. Even with Corefix brick fittings, even a qualified handyman said the fixings weren’t sufficient! Lovely wood though. Delivery was well over the stated time too.”

Traditional Beams 2 star review on 3rd October 2025

Helpful Report

Posted 1 month ago

Thank you for your feedback — we’re really pleased you like the quality of the shelf. We’re sorry to hear you had trouble with the fixings and delivery time. The floating shelf fixings we supply with plasterboard shelves have a built-in levelling mechanism designed to be tightened and level the shelf as the supporting pin is screwed in. If this feature isn’t adjusted correctly, the shelf can sag even though the fixings themselves are rated to hold substantial weight when installed. It's quite hard to see from the photo you've added but it looks as though the fixings might actually be upside down. To rectify you simply need to remove the shelves (ensure the brackets are positioned the correct way round) and screw the pin component of the fixings with a spanner inwards until the required angle is achieved. If you want any further advice we'd be more than happy to help - just drop us an email or call on 01287 236623.

Posted 1 month ago

“Lovely shelves, excellent quality. They were a luttle slow being delivered but definitel=y worth the wait.”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you for your feedback! We’re delighted to hear that you’re pleased with the quality of your shelves. We appreciate your patience with the delivery and are glad they were worth the wait.

Posted 6 days ago

“I purchased a rustic mantlepiece and am really pleased with my purchase. Fantastic quality and the customer service is brilliant. I will definitely be purchasing from them in the future.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback! We’re thrilled to hear you’re pleased with the rustic mantlepiece and our service. We look forward to helping you again in the future.

Posted 6 days ago

“Our shelves look fantastic I am so glad we found these traditional beams and brackets they were delivered promptly they are certainly solid enough to support our antique clock which is really heavy.”

Helpful Report

Posted 2 months ago

Hi Joanne, Thank you so much for your feedback! We’re delighted to hear that your shelves look fantastic and that they’re strong enough to support your antique clock. It’s also wonderful to know you’re pleased with your purchase and our service!

Posted 6 days ago

“Absolutely fantastic product, we are very happy with it”

Helpful Report

Posted 2 months ago

Hi Karen, Thank you for your fantastic 5-star review!

Posted 6 days ago

“Absolutely love my beam. Very stylish and excellent quality. Really beautiful piece. Highly recommend.”

Helpful Report

Posted 2 months ago

Hi Sabrina, Thank you for your fantastic 5-star review! We’re thrilled that you love the beam and that it’s stylish and of excellent quality. If you need anything else, just let us know.

Posted 6 days ago

“Delivery was a week late, they said they sent emails to all customers but I never received one (checked my inbox, deleted items and junk/spam). Poor workmanship on the staining of the beam, they tried claiming it's the natural wood colour but it clearly isn't as you can see brush marks where they have applied more or less stain on different areas. To get a refund you have to cover the delivery costs which obviously will be pretty high of something this large/heavy Really unimpressed. Looks like I'm unlucky judging by other reviews, but I would have hoped customer service would have been more helpful at least considering it's their poor work rather than me just changing my mind.”

Helpful Report

Posted 2 months ago

Hello, We’re very sorry to hear about your experience and appreciate you taking the time to provide detailed feedback. It’s disappointing to learn that your order did not meet your expectations and that communication regarding the delay didn’t reach you, we clearly fell short in this instance. Regarding the staining, we strive to maintain consistent quality and are sorry this was not reflected in your beam. Our intention is never to misrepresent the product, and we take quality concerns very seriously. Colour variation and natural grain differences are a normal characteristic of air-dried beams, particularly those that are very old, and in some cases, they’re simply unavoidable. We are so pleased that we manage to get your order right for you and that you are now happy with your new Oak Fireplace beam :)

Posted 6 days ago

“We are so pleased with our beam .. it is just for decorative purposes over our fire .. but it looks perfect! The communication from traditional beams was brilliant, Wouldn't hesitate to recommend you again !”

Helpful Report

Posted 2 months ago

Hi Sarah, Thank you for your fantastic 5-star review! We’re thrilled that the beam looks perfect over your fire and that you’re pleased with it. If you need anything else, just let us know.

Posted 6 days ago

“Beautiful product, good customer service. Will always return to buy any shelving etc needed.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic 5-star review! We’re delighted you’re happy with the product and the customer service. We look forward to hearing from you again soon!

Posted 6 days ago

“We purchased a beautiful floating breakfast bar shelf. The service was quick considering it was a hand made to my specifications. All involved were friendly and professional. I can not recommend this company enough we will be back when we refurbish the rest of the kitchen. Many thanks.”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you so much for your wonderful feedback! We’re delighted to hear that your floating breakfast bar shelf met your expectations and that you were pleased with our service. It’s also fantastic to know you found our team friendly and professional. We look forward to helping with the rest of your kitchen refurbishment when the time comes!

Posted 6 days ago

“Recently bought lovely oak floating shelf. Easy to install and excellent quality, but not not cheap.”

Helpful Report

Posted 2 months ago

Hi Martyn, Thank you for your fantastic 5-star review! We’re glad you’re enjoying the oak floating shelf and that installation was easy. If you’d like any more shelves or have any questions, just let us know.

Posted 6 days ago

“Seamless from ordering beam to delivery of beam.”

Traditional Beams 5 star review on 23rd September 2025

Helpful Report

Posted 2 months ago

Hi Mel, Thank you for your fantastic 5-star review! We’re thrilled to hear the ordering and delivery of your beam were seamless. If you need anything else, just let us know!

Posted 6 days ago

“We are very happy with our medium oak shaped beam. It is very good quality, has a lovely finish and matched exactly what the website advertised. It finishes off our redocorated room to perfection. I would thoroughly recommend Traditional Beams.”

Traditional Beams 5 star review on 22nd September 2025

Helpful Report

Posted 2 months ago

Hello, Thank you so much for your wonderful review! We’re delighted to hear that your medium oak shaped beam matched your expectations perfectly and that the quality and finish helped complete your newly redecorated room. Your recommendation truly means a lot to us, thank you for choosing Traditional Beams!

Posted 6 days ago

“This oak window sill was absolutely perfect! It was made to bespoke measurements and was bang on! It fitted seamlessly and looks stunning 😊 I would definitely use Traditional Beams again. Arrived on time and was carefully packaged too.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely review! We’re delighted to hear that your bespoke oak window sill fit perfectly and looks stunning in place. It’s great to know the measurements were spot on and that everything arrived on time and well packaged. We appreciate your kind words and are thrilled you would choose Traditional Beams again.

Posted 6 days ago

“Beautiful basin shelf, just as pictured, costumer service was great, I was kept informed of expected arrival date and delivery was as stated, well packaged to protect items. I would 100% recommend.”

Helpful Report

Posted 2 months ago

Hi Amy, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that the basin shelf looks beautiful, you were kept informed, and delivery was as stated and well packaged. We really appreciate your recommendation too :)

Posted 6 days ago

“More than happy with my purchase . Lovely good quality shelves”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled you’re happy with the shelves and that you found the quality lovely. If you need anything else, just let us know!

Posted 6 days ago

“The oak beam we got is brilliant quality and we are very pleased with it. It was hard to find a supplier to cater for a smaller beam (900mm) with having a narrow chimney breast but yous nailed it. Thanking you 😃.”

Traditional Beams 5 star review on 19th September 2025

Helpful Report

Posted 2 months ago

Hi, Thank you so much for your kind feedback! We’re thrilled to hear that you're happy with the quality of your oak beam and that it fits perfectly on your narrower chimney breast. It’s always our goal to provide solutions, no matter the size or challenge, customer satisfaction is important to us! We really appreciate your support :)

Posted 6 days ago

“Was delighted with the beam we ordered for our new stove installed - very helpful both on the telephone before I ordered and after sales with email updates.”

Helpful Report

Posted 2 months ago

Hi Lynn, Thank you for your fantastic 5-star review! We’re thrilled to hear you are delighted with your beam and that our team could help both on the phone and with post-sale email updates.

Posted 6 days ago

“Very pleased with the beam. It arrived quickly and was very well wrapped.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear the beam arrived quickly and was well wrapped. If you need anything else, just let us know!

Posted 6 days ago

Traditional Beams is rated 4.9 based on 3,270 reviews