Login
Start Free Trial Are you a business? Click Here

Trade Radiators Reviews

4.7 Rating 5,493 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,493 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Plumber very impressed with Rad good quality, easy to install. Great fast delivery”
Helpful Report
Posted 1 year ago
Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.
Posted 1 year ago
“Easy to find what i needed on the web site. Good value and the towel rad arrived quickly and on time. Good service all round”
Helpful Report
Posted 1 year ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 1 year ago
“Despatched just what I wanted - a smart and adjustable heating element drying the towels on our bathroom radiator after our last stone-age one burnt-out - and quickly delivered so there weren't many cold nights in the bath. Thanks”
Helpful Report
Posted 1 year ago
Thank you very much for the positive review and excellent feedback!
Posted 1 year ago
“Easy to order, great product at a good price and the delivery arrived before to specified date.”
Helpful Report
Posted 1 year ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 1 year ago
“Lovely radiators, quick delivery,”
Helpful Report
Posted 1 year ago
Thank you for the 5 star review and great feedback!
Posted 1 year ago
“Radiator NOT NOT delivered NO information as to reason Please cancel purchase And REFUND FUL PURCHASE PRICE REGARDS JOHN TAYLOR”
Helpful Report
Posted 1 year ago
Apologies for the delay John, the courier company did try and contact you about this delivery on a couple of occasions but there was difficulty with your phone line. The delivery was re-booked for you and has now been successfully delivered.
Posted 1 year ago
“Excellent service, really nice products and a decent price.”
Helpful Report
Posted 1 year ago
Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.
Posted 1 year ago
“Happy with service quick.delivery good updates would definitely recommend Thankyou”
Helpful Report
Posted 1 year ago
Thank you very much for the positive review and excellent feedback!
Posted 1 year ago
“After ordering an in stock item told not available anymore offered more expensive option which I agreed to but still not refunded original item”
Helpful Report
Posted 1 year ago
Hi Stewart, thank you for your review. I have tried to call you regarding this but have been unable to reach you. Firstly please accept my apologies for the item you originally ordered being out of stock. I can see that when the order was placed our warehouse advised us that the towel rail have unfortunately went out of stock which we immediately emailed you to let you know and offered a free upgrade to a more expensive alternative. You did not contact us to advise you wanted to amend the order to that one but instead you went ahead and placed a new order for the alternative so we did not know we had to cancel the original one. Had you of contacted us we would have amended the order at our end and you would not have had to pay again. I can confirm I have now refunded you for the out of stock item and I have also processed a refund on the new order for the difference in price. If you require any further assistance please do not hesitate to contact us. - Kim
Posted 1 year ago
“Delivery very fast and communication excellent...Ordered the Nordic Oslo they look amazing! plumber did mention not clear on threads on either end of rads but so happy with them and will be ordering more when we move around the house decorating 😍”
Helpful Report
Posted 1 year ago
“Excellent product and excellent service! Customer Service were helpful and knowledgeable at every stage :)”
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful review! We're thrilled to hear that our customer service team provided you with the support and knowledge you needed. Your satisfaction means the world to us! If you ever have any questions or need further assistance, don't hesitate to reach out. We're always here to help! Best regards, The Trade Radiators Team
Posted 1 year ago
“Great company to deal with, very customer focused. Great products and prices. Quick delivery. And when there is any queries they are sorted out with no fuss and very quickly. Highly recommended as have bought a few radiators now over the last six years”
Helpful Report
Posted 1 year ago
That is absolutely fantastic to hear, thank you for the excellent feedback, we hope to welcome you back again in the future.
Posted 1 year ago
“Really pleased with our new radiators and towel rail. They arrived when promised. Would have no hesitation to recommend to friends if they were looking for new radiators.”
Helpful Report
Posted 1 year ago
A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 1 year ago
“It hasn't been installed yet but they were a pleasure to deal with and it arrived very quickly.”
Helpful Report
Posted 1 year ago
Thank you very much for the positive review and excellent feedback!
Posted 1 year ago
“Prompt delivery and goods as described. Good firm.”
Helpful Report
Posted 1 year ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 1 year ago
“The radiator cam very quickly and I was kept informed of its delivery. Compact towel radiator and perfect for our bathroom renovation.”
Helpful Report
Posted 1 year ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you
Posted 1 year ago
“Great service and communication. From order to delivery was fantastic. Absolutely delighted! Highly recommend.”
Helpful Report
Posted 1 year ago
That is absolutely fantastic to hear, thank you for the excellent feedback, we hope to welcome you back again in the future.
Posted 1 year ago
“Very good service and delivery on time, I will be using them in the future. Anthony”
Helpful Report
Posted 1 year ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 1 year ago
“Great choice of products, especially if you want something that looks better than standard fittings”
Helpful Report
Posted 1 year ago
Thank you so much for your lovely review, Kirsty! We're thrilled to hear that you appreciate our product selection—style and quality are really important to us. If you ever need assistance or have any questions, please feel free to reach out. We're here to help! Best wishes, The Trade Radiators Team
Posted 1 year ago
“The radiator is of good quality, Trade Radiators was the only outlet that I could find this particular size, which was to replace an old imperial sized rad. Cannot fault the company on its packaging, it would have been virtually impossible for it to be damaged in transit. But have two niggles; a very minor one was that there was paperwork for another customer inside the packaging with his address on. Secondly courier took an age to deliver, Order was placed on the 18/09/24 TR notified me it had been didpatched, but after 3 or 4 days the courier rang to say they would deliver in a weeks time 01/10/24.”
Helpful Report
Posted 1 year ago
Thanks for your review and for the feedback. Whilst I am pleased you are happy with your purchase we are terribly sorry that the experience was nowhere near as smooth as it should have been with regards to the deliver. The courier service has let us all down here which is not our usual standards at all. Apologies again that your experience was far from ideal. We do hope we get another chance to look after you in the future.
Posted 1 year ago
Trade Radiators is rated 4.7 based on 5,493 reviews