Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,067 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,067 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 4th April 2025

V Customer

Trade Radiators 5 star review on 3rd April 2025

V Customer

Trade Radiators 5 star review on 24th March 2025

L Vigus

Trade Radiators 5 star review on 21st March 2025

E Hodgkinson

192

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant little radiator great for small bathroom”

Helpful Report

Posted 1 year ago

Glad your happy with your purchase Ian, thank you for your positive review!

Posted 1 year ago

“Really good prices and the items we have purchased so far have been really good quality - far better than I expected for the price. Excellent customer service every time I order items from them. Staff in the sales office go above and beyond to be helpful - even sending out free touch up paint when I damaged a radiator. I wouldn't order specialist radiators from anyone else.”

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Posted 1 year ago

Thank you for your wonderful feedback Sandy, we are delighted you are so pleased with the items and service provided! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 1 year ago

“The radiators are lovely and they arrived on time. Unfortunately, one of the fixings for the towel hanger had been drilled too wide so the bolt slipped through. I need to ask for another one. I'm using a a bodge to fix it right now.”

Helpful Report

Posted 1 year ago

Thank you for your positive review! Please don't hesitate to get in touch with the customer service team for any assistance.

Posted 1 year ago

“Quick delivery and fine rads”

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Posted 1 year ago

Thank you for your 5 star review! We appreciate you choosing Trade Radiators.

Posted 1 year ago

“great item, swift delivery”

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Posted 1 year ago

So glad your happy with your purchase Nichola, thank you for shopping with us!

Posted 1 year ago

“A good product and delivered when scheduled.”

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Posted 1 year ago

Thank you for your positive review Tom, much appreciated!

Posted 1 year ago

“I was given the name of Trade radiators by my central heating engineer as I required a new vertical radiator and could not find a suitable one in the literature he had previously given me. I found what I wanted and ordered it. It arrived within three days and is now working well.”

Helpful Report

Posted 1 year ago

That is great to hear, thank you for the 5 star review Peter. We hope to welcome you back in the future.

Posted 1 year ago

“Great radiators and efficient service”

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Posted 1 year ago

Thank you very much for the positive review and excellent feedback David, it is much appreciated!

Posted 1 year ago

“Prompt delivery and good quality radiator”

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Posted 1 year ago

Glad you're happy with your purchase, thank you for your 5 star review and for choosing trade Radiators!

Posted 1 year ago

“Despite their website stating that there was more than 10 in stock, it took nearly 3 weeks to effect delivery of 1 radiator. Excuse was that a recent batch received had to be returned because of damage - truth ot lie, who can tell? And it was not until Trade Radiators were contacted that this information was passed to me. Poor customer service and would not use again.”

Helpful Report

Posted 1 year ago

We are terribly sorry that the experience was nowhere near as smooth as it should have been Allan. Unfortunately these goods arrived in to us damaged and replacements had to be ordered for you causing a delay, this is certainly not our usual standards. Apologies again that your experience was far from ideal.

Posted 1 year ago

“Good after sale services”

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Posted 1 year ago

Thank you for your positive review Patrick, much appreciated.

Posted 1 year ago

“Arrived promptly, looks great and works well.”

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Posted 1 year ago

So pleased you are happy with your purchase! Thank you for choosing Trade Radiators, we hope to welcome you back in the future.

Posted 1 year ago

“Rapid service, quick delivery: have used multiple times. Thanks.”

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Posted 1 year ago

Thank you for your 5 star review! Your continued custom is very much appreciated.

Posted 1 year ago

“Quality radiators at very reasonable prices with fast delivery.”

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Posted 1 year ago

Thank you for your great feedback Philip, we really appreciate it!

Posted 1 year ago

“Excellent service from ordering down to delivery 👍”

Helpful Report

Posted 1 year ago

Thank you for your excellent feedback, we appreciate you shopping with us!

Posted 1 year ago

“Great choice, good prices, superb delivery. More than happy to recommend to anyone.”

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Posted 1 year ago

We are delighted to hear this! Thank you for your wonderful review and recommendation, we hope to welcome you back in the future.

Posted 1 year ago

“I spent £400+ on a three-column radiator, only to find it was of poor quality. The plumber who was fitting it brought the issues to my attention, prompting me to contact customer service with videos and photos of the damage. However, they refused to assist, citing the fact that the product had been opened and installed. I'm appalled by the lack of concern from the customer service team and dismayed that companies can get away with such poor treatment of customers. Additionally, when I discovered the radiator's poor quality over the weekend, I couldn't reach the company for assistance. As someone with MS, I rely on heating due to the discomfort cold weather causes me, but the company showed no empathy towards my situation.”

Helpful Report

Posted 1 year ago

Thank you for your review. As you chose to fit the radiator before reporting this, the goods have been accepted and you have therefore rescinded your rights based on the fact that you are happy with the product. We could have sent you a replacement had we been given the opportunity to do so. The customer service agent did provide you with a discount as a good will gesture.

Posted 1 year ago

“Good service and products”

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Posted 1 year ago

That is great to hear, thank you for your positive review.

Posted 1 year ago

“Trade Radiators supplied me with two first class radiators at very competitive prices, delivered unbelievably quickly.”

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Posted 1 year ago

Thank you for your excellent feedback Peter, we are delighted you are pleased with your purchase. Thank you for choosing Trade Radiators!

Posted 1 year ago

“Lovely radiator. Measurements advertised spot on. Excellent next day delivery. Very pleased.”

Helpful Report

Posted 1 year ago

So glad to hear you're happy with your purchase Steve, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 1 year ago

Trade Radiators is rated 4.7 based on 5,067 reviews