Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,201 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,201 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd September 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was delighted with the service I received - including allowing me to add products to my order, phone calls to confirm delivery dates, and resolving difficulties with zero fuss. Would use this company again without hesitation.”

Helpful Report

Posted 1 year ago

Thank you very much for the positive review and excellent feedback! We look forward to welcoming you back next time.

Posted 1 year ago

“Prompt delivery. Goods as described and undamaged. Early doors but seems like a good quality productat a reasonable price.”

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Posted 1 year ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 1 year ago

“Bit disappointed that I ordered the wrong size radiator (my error) but it’s a £50 charge to send it back!”

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Posted 1 year ago

“Very good service and swift delivery.”

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Posted 1 year ago

Thank you for the 5 star review and great feedback!

Posted 1 year ago

“Buy with confidence”

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Posted 1 year ago

Thank you for your 5 star review Paul!

Posted 1 year ago

“delivered on time. beautiful product.”

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Posted 1 year ago

So glad you are happy with your purchase! Thank you for your 5 star review, it is much appreciated.

Posted 1 year ago

“Very impressed with Trade Radiators. Placed an order with them for four radiators, which they delivered within 2 to 3 days. Radiators are excellent quality also. Even phoned me about my order as I had ordered 3 vertical radiators and one horizontal one, and they wanted to check that what I had ordered was correct. Thanks Trade Radiators. Roger Wright”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback Roger, this is lovely to hear. We are a small business/team here at Trade Radiators so this means a lot to us.

Posted 1 year ago

“Fast delivery, cosmetic damage to the front of the radiator from the courier but did not notice this until after the 3 day return policy when it was opened for installation.”

Helpful Report

Posted 1 year ago

We are sorry to hear this Any issues (including damages) should be reported to our Customer Service team to allow us the opportunity to replace the item for you. Your items should be 100% perfect and will have left that way, this is most likely transit damage. We would have preferred to replace the item and would have done so had we been given the opportunity. Apologies for your inconvenience.

Posted 1 year ago

“Very good radiator and service.👍”

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Posted 1 year ago

We are delighted you were happy with the goods and the service you received! Thank you for the 5 star review.

Posted 1 year ago

“Super quick delivery and excellent customer service!”

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Posted 1 year ago

We are so pleased to hear this, thank you for your positive feedback!

Posted 1 year ago

“Very good, service very good Got exactly what I wanted and the day I wanted”

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Posted 1 year ago

Thank you for your fantastic feedback Scott, much appreciated!

Posted 1 year ago

“Very happy with the radiator. The first delivery had a minor defect but was quickly replaced and collected. Excellent customer service.”

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Posted 1 year ago

We are glad you are happy with your purchase, thank you for your positive feedback, it is very much appreciated! Our apologies again for any inconvenience that was caused.

Posted 1 year ago

“Honestly, fantastic service. Really impressed how responsive and smooth everything was.”

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Posted 1 year ago

Thank you for your positive feedback Mikael, the customer service team are always happy to help! We hope to welcome you back again in the future. .

Posted 1 year ago

“Very quick delivery, looks great, heats up our downstairs cloakroom very well . Thank you”

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Posted 1 year ago

Thank you for your 5 star review, we are so pleased you are happy with your purchase! We hope to welcome you back in the future.

Posted 1 year ago

“Product was good, delivery delay was very poor. Also still waiting a response from supplier. Probable last time I will use this supplier”

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Posted 1 year ago

We are terribly sorry for the delay with this James. The courier service has let us all down here which is not our usual standards at all. I can see a member of the customer service team has been in touch and this order has now been delivered. Apologies again for any inconvenience that was caused.

Posted 1 year ago

“Purchase 11 radiators ...3 were designer and delivered separately from the main ones. 8 nordic omega radiators. I was given a day and time for all deliveries. The radiators were well packed and arrived undamaged. Great quality radiators at a great price Cannot fault this company, would highly recommend.”

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Posted 1 year ago

We are thrilled to hear this Julie, thank you for the fantastic feedback and recommendation. This really means a lot to us, thank you!

Posted 1 year ago

“Excellent quality and fast delivery.”

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Posted 1 year ago

Thank you for your 5 star review and great feedback, we really appreciate it!

Posted 1 year ago

“Great products and excellent customer service 👍🏻”

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Posted 1 year ago

We are so happy to hear this Nigel, thank you for the great feedback.

Posted 1 year ago

“Very good service, excellent delivery service also, kept upto date with very specific tracking showing a two hour window. Quality product.”

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Posted 1 year ago

We are so pleased you were happy with the service Anthony, thank you for shopping with us. We hope to welcome you back in the future.

Posted 1 year ago

“Great quality really good value for money. Looks fantastic. Plumber advised best standard radiator he had seen for a longtime. Would recommend to all my friends and colleagues”

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Posted 1 year ago

That is fantastic to hear Carol, thank you! We are a small business/team here at Trade Radiators so this means a lot to us.

Posted 1 year ago

Trade Radiators is rated 4.7 based on 5,201 reviews