Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,287 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd January 2026

Trade Radiators 5 star review on 19th December 2025

189

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with service delivered next day quality product”

Helpful Report

Posted 2 years ago

That is wonderful to hear, thank you very much for your positive feedback Robert! We hope to welcome you back in the future.

Posted 2 years ago

“Good quality item, as described, well packaged and arrived according to instruction.”

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Posted 2 years ago

Thank you for your 5 star review Karen, it is much appreciated! We are so pleased you are happy with the goods!

Posted 2 years ago

“Very good”

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Posted 2 years ago

Thank you for your positive review, it is much appreciated!

Posted 2 years ago

“Ordered radiator valves and arrived next day and i live in Inverness so thats some going!!top notch”

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Posted 2 years ago

Thank you for your 5 star review Alex, we hope to welcome you back in the future.

Posted 2 years ago

“Easy to order and quick delivery. Would use again.”

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Posted 2 years ago

That is absolutely fantastic to hear Ulrike, thank you. We look forward to welcoming you back next time.

Posted 2 years ago

“we purchased £3,500 worth of radiators 3 days ago and it was set for next day delivery yet its still not arrived and we have no tracking number. also when we contact the phone number to chase a lady called Kim answers and is extreimly unhelpfull / boarder line obstructive, we keep getting "fobbed off" and still have no confirmed delivery date after chasing and speaking with Kim multiple times. all we want is delivery confirmation so we can firm a date with our plumber, as its winter its hard to get a plumber booked in.”

Helpful Report

Posted 2 years ago

Some of items ordered were out of stock at the time as stated on the website when ordering (Tamika, who placed the order, will have been aware). We subsequently changed OOS items to alternatives at Tamika's request. It was a large order (10 big radiators) which, due to quantity/size/weight, cannot go with an overnight courier (they are unable to accommodate this qua/size/weight unfortunately) but rather a pallet logistics company which takes a little longer. The items were delivered less than 4 days after the order being placed and we provided all the tracking info as soon as this was made available to us, as promised. We understand that you had very tight deadlines when placing the order and called us 10+ times per day for 3 days angrily chasing delivery. We expedited the order for you after resolving the out of stock issues etc and while we do of course understand that project deadlines are very stressful, especially if you are behind schedule, however we did everything we possibly could to help your team.

Posted 2 years ago

“Love the black/Crome rad valves goes great with Crome pipe 👍”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review Alan, much appreciated!

Posted 2 years ago

“It arrived super fast and it looks really lovely and I’ll be ordering lots more for my renovations project”

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Posted 2 years ago

Glad you're happy with your purchase, thank you for shopping with us! We look forward welcoming you back again in the future.

Posted 2 years ago

“What a great price with quick delivery. 5 stars”

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Posted 2 years ago

Thank you for your great feedback and your 5 star review, it is much appreciated!

Posted 2 years ago

“Everything was clear on the website. The goods arrived as expected and in excellent condition.”

Helpful Report

Posted 2 years ago

Thank you very much for the positive review and great feedback!

Posted 2 years ago

“Very impressed with Trade Radiators. I rang in before my order and the first person I spoke to was very knowledgeable about my query. Once I made my order they called me to confirm my order (because I'd ordered 2 different colour radiators) - I appreciated this as this may have looked like a mistake. After that they were shipped and delivered without an issue.”

Helpful Report

Posted 2 years ago

Thank you for your wonderful feedback, we are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Really quick delivery and great product 👌”

Helpful Report

Posted 2 years ago

So pleased to hear this, thank you for choosing Trade Radiators!

Posted 2 years ago

“Very good service all the way.”

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Posted 2 years ago

That is fantastic to hear, thank you for the 5 star review!

Posted 2 years ago

“Very fast delivery! And radiator and valves very well packaged. Not fitted them yet but the service from Trade radiators was really good”

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Posted 2 years ago

We are so pleased you were happy with the service provided, thank you for your 5 star review! We hope to welcome you back in the future.

Posted 2 years ago

“Loved the radiator, arrived on time, very happy”

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Posted 2 years ago

Wonderful to hear you are pleased with your goods! Thank you for choosing Trade Radiators.

Posted 2 years ago

“Absolutely spot on”

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Posted 2 years ago

Glad to hear it! Thank you for your 5 star review.

Posted 2 years ago

“Easy to order, value for money, good service and quick delivery. Very happy with product”

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Posted 2 years ago

Excellent feedback, thank you very much indeed! We hope to welcome you back in the future.

Posted 2 years ago

“Excellent service, great products and very well packaged ,very pleased , delivery crew very friendly , would absolutely recommend to anyone”

Helpful Report

Posted 2 years ago

We are so glad you're happy with your purchase and the service received. Thank you for your positive comments and recommendation!

Posted 2 years ago

“Excellent, efficient delivery. Very trustworthy company and value for money. Will use for other properties. Very pleased.”

Helpful Report

Posted 2 years ago

We are absolutely delighted to hear this, thank you! We are a small business/team here at Trade Radiators so this means a lot to us. We look forward to welcoming you back in the future.

Posted 2 years ago

“Two radiators bought on line perfect size and delivered in good packaging the quantity was outstanding and will be ordering more in the near future. Thank you for my goods.”

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Posted 2 years ago

That’s absolutely fantastic to hear and very much appreciated. We look forward to welcoming you back in the future!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 5,287 reviews