Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,340 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th March 2026

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Trade Radiators 5 star review on 17th February 2026

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Trade Radiators 5 star review on 3rd January 2026

Trade Radiators 5 star review on 19th December 2025

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194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second purchase of a bathroom radiator from this company. Changed from curved to flat and slightly bigger size. The price for the quality is excellent and new one has much neater fixings plus next day delivery.”

Helpful Report

Posted 2 years ago

So glad to hear you're happy with your purchase! Thank you for shopping with us again, we hope to welcome you back in the future.

Posted 2 years ago

“Lovely radiators. Excellent service would definitely use again. Throughly recommend Trade Radiators.”

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Posted 2 years ago

We are so delighted to hear this! Thank you for your wonderful recommendation, we hope to welcome you back in the future!

Posted 2 years ago

“excellent service ! very easy and a pleasure to deal with ! highly recommend this company ! nothing is a problem! thank you !”

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Posted 2 years ago

Thank you for your fantastic recommendation and your positive comments! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Unlike some of the TrustPilot reviews I did not have any issues with the order and delivery of my radiator. No personal interaction - ordered directly from the website. Delivered the next day by DX Express in an undamaged box with a two hour slot advised by email. Box contained numerous stickers which seemed to indicate that the central supplier also had an account for UK Radiators who were a few quid dearer for the same rad! Communication was good throughout. Quality item installed without any problems. Many thanks”

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Posted 2 years ago

Thank you for the super feedback and for choosing Trade Radiators, it's much appreciated!

Posted 2 years ago

“Great prices and product and quick delivery.”

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Posted 2 years ago

Thank you for your fantastic feedback Lucy, we hope to welcome you back in the future!

Posted 2 years ago

“Radiator is very nice to look at and seems efficient”

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Posted 2 years ago

Glad you are happy with your purchase! Thank you for choosing Trade Radiators.

Posted 2 years ago

“Quick, efficient service, doesn't get as hot as I thought it would. Looks lovely.”

Helpful Report

Posted 2 years ago

Thank you for your positive review. Please do contact the customer service team with any issues at all, they are always happy to help!

Posted 2 years ago

“Best value for money and great personal service - Kim was brilliant. Bespoke radiators arrived ahead of schedule!”

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Posted 2 years ago

We are so pleased to hear this Mark, your positive feedback is very much appreciated! We hope to welcome you back in the future.

Posted 2 years ago

“excellent service thank you”

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Posted 2 years ago

Thank you for your 5 star review, your positive feedback is very much appreciated!

Posted 2 years ago

“Very elegant , colour as expected, good packaging, delivery into home.”

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Posted 2 years ago

Delighted you are so happy with your purchase! Thank you for shopping with us.

Posted 2 years ago

“From ease of ordering to a quick and efficient delivery. Radiator is now fitted and looks fantastic.”

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Posted 2 years ago

That is absolutely fantastic to hear, thank you for the excellent feedback. We are delighted you are so happy with your new purchase.

Posted 2 years ago

“Easy ordering process,quick delivery, radiator looks good but not fitted yet.”

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Posted 2 years ago

So pleased you are happy with your new radiator! Thank you for your positive comments and for choosing Trade Radiators.

Posted 2 years ago

“1st one with a dent, No problem new one sent 1 one uplited no realn issues”

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Posted 2 years ago

Thank you for your positive review. Our apologies again for any inconvenience that was caused with this, glad we could get this sorted out quickly for you.

Posted 2 years ago

“Happy with service delivered next day quality product”

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Posted 2 years ago

That is wonderful to hear, thank you very much for your positive feedback Robert! We hope to welcome you back in the future.

Posted 2 years ago

“Good quality item, as described, well packaged and arrived according to instruction.”

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Posted 2 years ago

Thank you for your 5 star review Karen, it is much appreciated! We are so pleased you are happy with the goods!

Posted 2 years ago

“Very good”

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Posted 2 years ago

Thank you for your positive review, it is much appreciated!

Posted 2 years ago

“Ordered radiator valves and arrived next day and i live in Inverness so thats some going!!top notch”

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Posted 2 years ago

Thank you for your 5 star review Alex, we hope to welcome you back in the future.

Posted 2 years ago

“Easy to order and quick delivery. Would use again.”

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Posted 2 years ago

That is absolutely fantastic to hear Ulrike, thank you. We look forward to welcoming you back next time.

Posted 2 years ago

“we purchased £3,500 worth of radiators 3 days ago and it was set for next day delivery yet its still not arrived and we have no tracking number. also when we contact the phone number to chase a lady called Kim answers and is extreimly unhelpfull / boarder line obstructive, we keep getting "fobbed off" and still have no confirmed delivery date after chasing and speaking with Kim multiple times. all we want is delivery confirmation so we can firm a date with our plumber, as its winter its hard to get a plumber booked in.”

Helpful Report

Posted 2 years ago

Some of items ordered were out of stock at the time as stated on the website when ordering (Tamika, who placed the order, will have been aware). We subsequently changed OOS items to alternatives at Tamika's request. It was a large order (10 big radiators) which, due to quantity/size/weight, cannot go with an overnight courier (they are unable to accommodate this qua/size/weight unfortunately) but rather a pallet logistics company which takes a little longer. The items were delivered less than 4 days after the order being placed and we provided all the tracking info as soon as this was made available to us, as promised. We understand that you had very tight deadlines when placing the order and called us 10+ times per day for 3 days angrily chasing delivery. We expedited the order for you after resolving the out of stock issues etc and while we do of course understand that project deadlines are very stressful, especially if you are behind schedule, however we did everything we possibly could to help your team.

Posted 2 years ago

“Love the black/Crome rad valves goes great with Crome pipe 👍”

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Posted 2 years ago

Thank you for your 5 star review Alan, much appreciated!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 5,340 reviews