Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,216 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and quick service. Radiator looks good and was well packed”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review Clive, we are so pleased you are happy with you purchase and the service! We hope to welcome you back again in the future.

Posted 2 years ago

“A+ no problems, goods as ordered, all as promised.”

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Posted 2 years ago

That is fantastic to hear, thank you for the 5 star review. We hope to welcome you back in the future.

Posted 2 years ago

“Great company, great products , great staff”

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Posted 2 years ago

Thank you so much for your wonderful feedback, it is very much appreciated!

Posted 2 years ago

“For a start i would advise the home powners to wear dark glasses so they dont see the mess of the floor boards, but one thing that gets on my nerves is not denailing the floorboards, one slip and that nail could be in your eye or anywhere else, not sure if i learnt anything from the video as he talked to fast.”

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Posted 2 years ago

Hi George, It looks like this review is not meant for us.

Posted 2 years ago

“The radiator came quickly and the product is good quality. I would recommend company a d product to my friends”

Helpful Report

Posted 2 years ago

Thank you very much for your positive review and recommendation Judith! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Great quality products at competitive prices”

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Posted 2 years ago

Thank you for your excellent feedback, it is much appreciated! We hope to welcome you back in the future.

Posted 2 years ago

“Good value, speedy delivery and excellent customer service We were missing the vales from the delivery. Called customer service, they looked into it straight away and had picture evidence that they were delivered to the concierge desk. Valves were found thanks to the professional and helpful customer service team”

Helpful Report

Posted 2 years ago

Always happy to help! Thank you for your 5 star review and positive comments, we hope to welcome you back in the future.

Posted 2 years ago

“DElivery on time Excellent quality valves. Thanks”

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Posted 2 years ago

We are delighted you are happy with your new valves John! Thank you for your positive review and for choosing to shop with us.

Posted 2 years ago

“Very good product and price the item was exactly what I was looking for and it looks exactly as it does in the pictures.”

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Posted 2 years ago

Thank you for your 5 star review Laurence, we are delighted you are so pleased with your products!

Posted 2 years ago

“Quality defect with radiator tails. Machined incorrectly causing the tails to weep. Complaint submitted to the info e mail box”

Helpful Report

Posted 2 years ago

Hi Andrew, it does not look like you have contacted us with regards to this. Please do get in touch with the customer service team who will be happy to assist.

Posted 2 years ago

“Quality valve at a great price with fast delivery.”

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Posted 2 years ago

Thank you for your 5 star review Richard, it is much appreciated!

Posted 2 years ago

“Very efficient products arrived quickly and am very pleased with them. Would recommend and use again.”

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Posted 2 years ago

That is wonderful to hear, thank you for your positive review and recommendation! We hope to welcome you back in the future.

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

That is great to hear, thank you for the 5 star review John!

Posted 2 years ago

“Good communication, quick delivery and very good value”

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Posted 2 years ago

Thank you for the excellent feedback Chris, it is much appreciated. We hope to welcome you back in the future.

Posted 2 years ago

“Spoke to customer service representative because the articles I needed were coming up as out of stock When online they were not I informed the person who would investigate but in meantime would I accept a more expensive type as I needed the articles fairly soon and they arrived within 24 hours.”

Helpful Report

Posted 2 years ago

Thank you for your positive review Elizabeth, glad we got this all sorted for you. Our apologies again for any inconvenience caused.

Posted 2 years ago

“Great radiators and Comms from the team - thank you!”

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Posted 2 years ago

So pleased you are happy with your purchase, thank you for shopping with us!

Posted 2 years ago

“Great service and product”

Helpful Report

Posted 2 years ago

So pleased you're happy with your purchase and the service, thank you for shopping with us.

Posted 2 years ago

“Easy to choose and order. Arrived within the time frame advised. Delivery was perfect, and at the time anticipated.”

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Posted 2 years ago

That is absolutely fantastic to hear, thank you for the excellent feedback! We hope to welcome you back in the future.

Posted 2 years ago

“Well before delivery, I called and left a message to call me as I wanted to change my order… No call was made, I was unable to change my order. I was also told that the delivery driver would call me an hour before, to let me know when delivery would be made, I wanted to be home to be able to check the item … No call was made, I was not home. The item was left with a neighbour … No note was left at my home telling me where my delivery had been left, neighbour had to contact me. I certainly hope that the item is in perfect condition (not yet opened it), I also hope that all the parts are included. I don’t know who made the delivery or when. The packaging does not appear damaged.”

Helpful Report

Posted 2 years ago

Thank you for your review. We do not seem to have any messages from you in relation to changing the order, the customer service team can be reached by phone call or email and are happy to assist. When arranging delivery, you were called and a specific date was confirmed with you to ensure it would be suitable and that someone would be available to accept the delivery. Please do contact the customer service team if you have any issues/queries.

Posted 2 years ago

“Good price. Quick delivery”

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Posted 2 years ago

Thank you very much indeed for the great feedback David!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 5,216 reviews