Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,466 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,466 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 10th June 2026

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Trade Radiators 5 star review on 9th June 2026

Trade Radiators 5 star review on 4th June 2026

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Trade Radiators 5 star review on 24th May 2026

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Trade Radiators 5 star review on 12th April 2026

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206

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Generally speaking, satisfied. The product is good quality and looks great. Fitting instructions need to be more clear, especially to say that a pretty specialist tool is required to fit the bushes. Also the delivery date was missed and I was not impressed by the responses to my requests for updates on the planned date.”

Helpful Report

Posted 5 months ago

Thank you for your feedback. We’re glad you’re generally satisfied with the product, but we’re sorry for the missed delivery and the unclear fitting instructions. We’ll work on making both issues clearer and improving our response times. We can send a digital instruction sheet. Please share your order number and the best email address, and we’ll get these to you asap. Kind regards, Kim Brines

Posted 5 months ago

“Very happy with the Reina Luna ladder tower radiator itself with its low projection and metal wall mounts which looks really smart. Only downside was there were no fitting instructions. Also no instructions to explain that the top of the bars unscrew to reveal the bleed valve. Manufacturing quality is utterly stunning as we nearly didn't spot the microscopic line that identified the part you unscrew. We contacted customer service to ask where the bleed valve was - she tried to tell us that we didn't need a bleed valve at the top as we fill the radiator from the bottom and asked us to send pictures! We found it ourselves only after a google search hinted that some radiators have a hidden bleed valve at the top.”

Helpful Report

Posted 5 months ago

Thank you for your feedback and sorry for the confusion over the bleed valve and fittings. We’re glad you’re happy with the radiator, and we’ll ensure your experience improves. The bleed valve on this model is hidden at the top of the bars and is revealed by unscrewing the small cap. We’ll work on making this clearer in the product information. If you’d like, we can send a digital instruction sheet and a quick-start guide for future reference. Please share your order number and the best email, and we’ll get this to you asap. Kind regards, Kim Brines

Posted 5 months ago

“Did this online, price was good but chromework only just acceptable. I am a retired building surveyor with 20 years Corgii / plumbing. Delivery was fine although it arrived with a very large tear/hole in the cardboard box but no actual damage. Biggest issue was the description online which stated that the bleed valve was on the side. Never fitted a rad or towel rail that had only one bleed position, usually you choose which side to use. In this case there is only a valve on the right side and no way to fit it on the left which would have been considerably easier due to its positioning. I rang you to see if it could be changed, and got what I can only describe as a borderline rude response saying take it or leave it. I thought about returning it but the existing rad had pinholed and the bathroom was freezing cold so I made it work. I'm afraid I could not recommend you.”

Helpful Report

Posted 5 months ago

Thank you for your feedback. We’re sorry to hear about the confusion over the bleed valve and the experience with our team. We’ll take your comments on board to improve our product descriptions and service. I cannot see any issues were reported regarding the chrome. Had we of been made aware we would have liked the opportunity to arrange a replacement. Kind regards, Kim Brines

Posted 5 months ago

“Beautiful radiator. So happy with it. Customer service was excellent. They couldn’t do enough to help. Radiator was delivered on time and very efficient service. Would definitely purchase more. Can’t wait to have more for my house.”

Trade Radiators 5 star review on 17th February 2026

Helpful Report

Posted 5 months ago

Thank you for the fantastic review. We’re really glad you’re happy with the radiator, our service, and the on-time delivery. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 5 months ago

“Received a great looking radiator. Arrived in perfect condition with sturdy packaging. Would use Trade Radiators again.”

Helpful Report

Posted 5 months ago

Thank you for the fantastic review. We’re really glad you’re happy with the radiator and its packaging. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 5 months ago

“I have purchased several Nordic Epsilon radiators from Trade Radiators and have been very happy with the service and prompt delivery.”

Helpful Report

Posted 5 months ago

Thank you for the fantastic review. We’re really glad you’re happy with the service and prompt delivery of the Nordic Epsilon radiators. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 5 months ago

“Radiator arrived the day after ordering and was delivered by DHL unscathed. Extremely impressed with Trade Radiators in getting it delivered from somewhere in Scotland to North London so quickly....excellent service.”

Helpful Report

Posted 5 months ago

Thank you for the fantastic review. We’re really glad you were impressed with the fast delivery. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 5 months ago

“Great price, super quick delivery. Can't fault them and would definitely use again.”

Helpful Report

Posted 5 months ago

Thank you for the fantastic review. We’re really glad you were happy with the price and fast delivery. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 5 months ago

“Great product, price and quality but stand out was customer service. Item got damaged in transit and resolution was fast and easy. Very happy.”

Helpful Report

Posted 6 months ago

Thank you for the fantastic review. We’re really glad our customer service could resolve the transit issue quickly and easily. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 6 months ago

“Great service.”

Helpful Report

Posted 6 months ago

Thank you for the fantastic review. We’re really glad our service met your expectations. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 6 months ago

“I have used Trade Radiators before and their service this time was, as usual, great”

Helpful Report

Posted 6 months ago

Thank you for the fantastic review. We’re really glad our service was as great as usual. We appreciate your continued support and are here for any future needs. Kind regards, Kim Brines

Posted 6 months ago

“All good, website is easy to navigate, reasonable process for quality products fast delivery and well packaged We have their cast iron radiators and valve sets throughout our home and they really add a touch of elegance rather than the standard white ones we replaced.”

Trade Radiators 5 star review on 7th February 2026

Helpful Report

Posted 6 months ago

Thank you for the fantastic review, Paul. We’re really glad the website was easy to navigate, the process smooth, delivery fast, and the items well packaged. It’s great to hear the cast iron radiators and valve sets add a touch of elegance to your home. We appreciate your support and are here for any future needs. Kind regards, Kim Brines

Posted 6 months ago

“The radiator was delivered very quickly. The quality of the radiator is good. I have fitted the radiator and it is giving me the output as advertised. I have nothing negative to say and I would recommend the company based on my experience.”

Helpful Report

Posted 6 months ago

Thank you for your fantastic review. We’re really glad the radiator arrived quickly, is of good quality, and meeting expectations. We appreciate your recommendation and are here for any future needs. Kind regards, Kim Brines

Posted 6 months ago

“Kim Brines helped me with the radiator problem. It was dealt with efficiently and very professionally. I was very grateful for the ease of replacement. Truly a great company as they acted quickly to sort my problem. So rare for customer service this good now awdays”

Helpful Report

Posted 6 months ago

Thank you for your lovely review. We’re really glad to hear that Kim could assist quickly and professionally with the radiator replacement, and that you felt the service was easy and efficient. We’ll be here for any future needs. Kind regards, Yasmin Dar

Posted 6 months ago

“Lovely company with really helpful staff who gave sound advice when choosing my radiators. Competitive pricing and excellent delivery service too. Thank you.”

Trade Radiators 5 star review on 5th February 2026

Helpful Report

Posted 6 months ago

Thank you for your lovely review, Debbie. We’re so glad our team could help you choose the right radiators and that you were happy with the price and delivery. We’ll be here for any future needs. Kind regards, Kim Brines

Posted 6 months ago

“Good value products. Second time ordering from here with no issues at all. Item well packaged and quick delivery. Would buy again.”

Helpful Report

Posted 6 months ago

Thank you for your lovely review. We’re thrilled you’ve had a smooth, second-time ordering experience with us, and that the items were well packaged and delivered quickly. We’ll be here for any future needs. Kind regards, Kim Brines

Posted 6 months ago

“We found that Trade Radiators had the most sophisticated styles and colour options of cast iron radiators on the market. We were delighted when they turned up and they have really enhanced the drawing room of our 17th century house.”

Trade Radiators 5 star review on 2nd February 2026

Helpful Report

Posted 6 months ago

Thank you for your lovely review, Jon. We’re thrilled you found our cast iron radiators offer the styles and colour options you were after, and that they’ve enhanced your 17th century drawing room. We’ll be here for any future needs. Kind regards, Kim Brines

Posted 6 months ago

“I would not be able to find a bad word to say about Trade Radiators! Excellent product, great price, warm service and perfect delivery. I have since used them again for more parts and I put some family members on to them also who had the same experience. Seems like the only part of the kitchen renovation that went with no snags!”

Helpful Report

Posted 6 months ago

Thank you for your wonderful review. We’re delighted you’re happy with the product, price, and service, and that you’ve recommended us to family. We’ll be here for you for any future needs. Kind regards, Kim Brines

Posted 6 months ago

“Beautiful and well made radiator which totally transformed my room at a very reasonable price. Impeccable customer service and smooth delivery. Will be purchasing from Trade Radiators again. Thank you”

Helpful Report

Posted 6 months ago

Thank you for your wonderful review, Corinna. We’re delighted the radiator looks great, transformed your room, and that you found our price, service, and delivery smooth. We’ll be here when you need us again. Kind regards, Kim Brines

Posted 6 months ago

“Radiator is lovely, delivered well within the predicted delivery time, unfortunately the wrong size was delivered, in fairness they have ordered a replacement without quibble and I am always of the opinion that the true reflection of a company is how they react when things don’t go as planned as inevitable this sometimes happens - looking forward to the correct radiator arriving 🤣”

Helpful Report

Posted 6 months ago

Thank you for your review. We’re glad the radiator design and delivery timing met your expectations, and we’ll make sure the replacement size is correct. We appreciate your understanding and are here if you need anything else. Kind regards, Kim Brines

Posted 6 months ago

Trade Radiators is rated 4.7 based on 5,466 reviews