Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,194 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,194 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd September 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Fast and efficient and very helpful.”

Helpful Report

Posted 6 months ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service fast, efficient, and helpful. Your satisfaction is our top priority! If you have any questions or need assistance down the line, don’t hesitate to get in touch. We're always here to help! Best wishes, Kim Brines

Posted 6 months ago

“The Company and, in particular, Kim Baines have been very helpful and customer focused.”

Helpful Report

Posted 6 months ago

Thank you so much for your outstanding 5-star review! We truly appreciate your kind words about our team's helpfulness and customer focus, especially Kim. It's fantastic to know that you felt supported throughout your experience with us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Best wishes, Yasmin Dar

Posted 6 months ago

“Thank you for excellent prompt delivery very happy with items delivered”

Helpful Report

Posted 6 months ago

Thank you for your fantastic 5-star review, Robert! We're thrilled to hear that you’re happy with the prompt delivery and the items you received. Your satisfaction is our top priority, and it’s great to know we met your expectations! If you need anything else or have any questions in the future, don’t hesitate to reach out. We're always here to help! Best wishes, Kim Brines

Posted 6 months ago

“Great service, prompt delivery, we are very pleased with our radiator, and it was a great price too.”

Helpful Report

Posted 6 months ago

Thank you for your amazing 5-star review! We’re thrilled to hear that you’re pleased with both the service and the radiator itself. It’s great to know you found it at a fantastic price too! If you need any further assistance or have questions in the future, feel free to reach out. We're here to help! Best wishes, Kim Brines

Posted 6 months ago

“Delivered a day lte but no issue with that. Product as expected, fitted and fully functional. Might be useful to indicate that it is delivered without valving - might get additional sales value.”

Helpful Report

Posted 6 months ago

Thank you for your thoughtful 4-star review! We appreciate your understanding regarding the delivery delay and are glad to hear that the product met your expectations and is fully functional. If you have any more feedback or need assistance, please don’t hesitate to get in touch. We’re here to help! Best wishes, Kim Brines

Posted 6 months ago

“Great service after an initial issue with the Reina Capo, Straight Ladder Radiator, Chrome. The manufacturer was not helpful but the issue was rectified by Trade Radiators with excellent customer service from Amanda.”

Helpful Report

Posted 6 months ago

Thank you for your wonderful 5-star review! We’re delighted to hear that Amanda was able to assist you effectively with the Reina Capo radiator issue. It's our goal to provide excellent customer service, even in challenging situations, and your feedback is truly appreciated. If you need anything else or have further questions, please don’t hesitate to get in touch. We’re here to help! Best wishes, Kim Brines

Posted 6 months ago

“Service and communication was excellent. Product not yet fitted but first inspection looks good.”

Helpful Report

Posted 6 months ago

Thank you for your fantastic 5-star review, Simon! We’re thrilled to hear that you had a great experience with our service and communication. We hope the product exceeds your expectations once fitted. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help! Best wishes, Kim Brines

Posted 6 months ago

“The actual radiators seem ok quality overall. The plastic covers that fit over the top valves are really poor quality though, not acceptable on this price radiator so have just left them off. Also the feet are £40 each foot, they are flimsy and don't even come with any fixings.”

Helpful Report

Posted 6 months ago

Thank you for taking the time to share your feedback! We're pleased to hear that you find the radiators to be of good quality overall. We appreciate your comments regarding the plastic covers and the feet; we continuously strive to improve our products, and your input helps us in that process. If you have any other concerns or suggestions, please don’t hesitate to reach out. We’re here to assist you! Best wishes, Kim Brines

Posted 6 months ago

“I needed an unusual radiator out of stock elsewhere. It was reasonably priced and delivered on time. Would use again.”

Helpful Report

Posted 6 months ago

Thank you for your great 5-star review! We're glad you found the unusual radiator you needed at a reasonable price and that it arrived on time. Your satisfaction is our priority, and we can't wait to serve you again in the future. If there's anything else we can assist you with, just let us know! Best wishes, Kim Brines

Posted 6 months ago

“Just what we wanted good quality”

Helpful Report

Posted 6 months ago

Thank you for your wonderful 5-star review, Kevin! We're delighted to hear that you found just what you were looking for and that our quality met your expectations. Your feedback means a lot to us, and we're here to help if you need anything else in the future! Best wishes, Kim Brines

Posted 6 months ago

“Delighted with my new radiators. Look better than the photograph. Quick delivery and kept me upto date with the dispatch. Easy returns.”

Helpful Report

Posted 6 months ago

Thank you for your wonderful 5-star review, Christine! We're thrilled that you're delighted with your new radiators and that they exceeded your expectations. It's great to hear that our quick delivery and communication made for a positive experience. If you have any questions or need further assistance, feel free to reach out! Best wishes, Kim Brines

Posted 6 months ago

“I’ve used the cast iron radiators before and I’m happy with them. However when you pay extra for a nice finish they charge £50 for the wall stays in the same finish! When you add valves to match the headline cost increases significantly.”

Helpful Report

Posted 6 months ago

Thank you for your review, Simon! We're pleased to hear that you're happy with our cast iron radiators. We understand your concerns regarding the additional costs for the wall stays and matching valves. Offering various finishes does sometimes lead to extra costs, but we appreciate your feedback and will take it into consideration as we continue to improve our offerings. We hope you enjoy your purchase and look forward to serving you again soon! Best wishes, Kim Brines

Posted 6 months ago

“Really impressed with the turnaround ordered several all great quality and arrived very quickly”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic 5-star review, Cameron! We're thrilled to hear that you were impressed with the quick turnaround and the quality of the radiators. Your feedback is invaluable to us, and we truly appreciate your support. If you need anything else, don't hesitate to get in touch! Best wishes, Kim Brines

Posted 6 months ago

“Excellent well made product. Good service and delivery”

Helpful Report

Posted 6 months ago

Thank you for the fantastic 5-star review! We're so pleased to hear that you're happy with the quality of our product and that our service and delivery met your expectations. Your feedback is greatly appreciated, and we're here to help if you need anything else in the future! Best wishes, Kim Brines

Posted 6 months ago

“Very good radiator”

Helpful Report

Posted 6 months ago

Thank you so much for your glowing 5-star review! We're delighted to hear that you're very happy with your radiator. Your satisfaction means the world to us, and we appreciate your support. If you need anything else, don’t hesitate to reach out! Best wishes, Kim Brines

Posted 6 months ago

“Amanda grazer at trade radiators was extremely helpful and professional. Multiple phone calls were had to get the radiators right and nothing was too much of a problem. A pleasure to deal with. Many thanks Dan”

Helpful Report

Posted 6 months ago

Thank you so much for the wonderful 5-star review, Daniel! We're thrilled to hear that Amanda provided you with such helpful and professional service. We pride ourselves on ensuring our customers have a smooth experience, and it’s great to know that we met your expectations. We look forward to assisting you again in the future! Best wishes, Kim Brines

Posted 6 months ago

“This was the second time that I have used Trade Radiators, I am impressed by the the quality of the products and the excellent customer service.”

Helpful Report

Posted 7 months ago

Thank you for the amazing 5-star review! We're thrilled to hear that you've returned to Trade Radiators and still impressed with our product quality and customer service. Your support means a lot to us, and we can't wait to help you again in the future! Best wishes, Kim Brines

Posted 7 months ago

“Really happy with radiator, delivery was quick and efficient delivery”

Helpful Report

Posted 7 months ago

Thank you for the fantastic 5-star review! We're thrilled to hear that you're happy with your radiator and that our delivery met your expectations. Your feedback is greatly appreciated, and we can't wait to serve you again in the future! Best wishes, Kim Brines

Posted 7 months ago

“Excellent service”

Helpful Report

Posted 7 months ago

Thank you for the excellent 5-star review! We're delighted to hear that you experienced our top-notch service. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future! Best wishes, Kim Brines

Posted 7 months ago

“Excellent product, good price and fast delivery. Thank you.”

Helpful Report

Posted 7 months ago

Thank you for the fantastic 5-star review! We're so glad to hear you were happy with the product, pricing, and our fast delivery. Your satisfaction means the world to us, and we look forward to serving you again soon! Best wishes, Kim Brines

Posted 7 months ago

Trade Radiators is rated 4.7 based on 5,194 reviews