Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,199 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd September 2025

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Radiating goodwill to all mankind (and plumbers!), TR performed as usual : excellence beyond the call of duty and retail perfection!? They know watts watt!”

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Posted 6 years ago

Brilliant review, lol, thank you!!

Posted 6 years ago

“Not fitted yet but delivery was very good, Only one comment is that the parcel tracking app didn't work”

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Posted 6 years ago

Sorry the tracking didn't work for you on this occasion, it's usually very reliable. Great to hear that you're happy though, thank you.

Posted 6 years ago

“Not fitted yet, but choice, price, delivery excellent Mant thanks”

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Posted 6 years ago

Great to hear you're so pleased, thanks Marilyn, we hope to welcome you back again soon.

Posted 6 years ago

“Ordering and delivery was fine. Have yet to have rads installed, so can't comment on item.”

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Posted 6 years ago

Thanks for your review, enjoy your new radiators.

Posted 6 years ago

“Delivery was prompt and efficient. The only thing lacking was instructions for fitting the designer radiator. Some dimensions of where to put the wall brackets would have been helpful. The radiator looks good when fitted. I have not yet connected to the system, so cannot comment on the heat output.”

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Posted 6 years ago

Thanks for your review Phil, we are glad you like your fantastic new radiator. If you need any guidance or further info at any time please don't hesitate to contact our helpful Customer Service team who will happily provide whatever you need. Thanks again.

Posted 6 years ago

“good service would recommend”

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Posted 6 years ago

Thank you for the recommendation.

Posted 6 years ago

“Excellent service, race installed and look beautiful. Thank you”

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Posted 6 years ago

Sounds lovely, thanks for your positive feedback and enjoy your new radiators.

Posted 6 years ago

“Great service and good product”

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Posted 6 years ago

Thanks for the positive review Ronald and thank you for choosing Trade Radiators.

Posted 6 years ago

“Really pleased with our chrome towel radiator. High quality, great finish.”

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Posted 6 years ago

Super feedback, thank you very much for your positive words.

Posted 6 years ago

“Look great arrived quickly have not installed yet so cannot say more”

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Posted 6 years ago

We are sure you'll be delighted with your new radiators, thanks for your review.

Posted 6 years ago

“A good product and as described - valves arrived separately and had to call back to get mounting kit sent but good customer service response and kit arrived in a few days”

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Posted 6 years ago

Thanks for your honest and positive review Jerry, we hope to welcome you back again soon.

Posted 6 years ago

“Arrived quickly and well packaged.”

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Posted 6 years ago

Thanks for the positive feedback, we hope to welcome you back again soon. Julie (Manager)

Posted 6 years ago

“Excellent efficient service, helpful on line “chat” and we love the radiators - as did the plumbing people who installed them”

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Posted 6 years ago

What glowing feedback, thank you so much, wonderful to hear! Julie (Manager)

Posted 6 years ago

“Friendly service, good selection of products, items arrived on time (7–10 WORKING days). Have already reordered additional rads from them.”

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Posted 6 years ago

Thank you Tristam for your feedback. Julie (Manager)

Posted 6 years ago

“Huge selection, easy calculation of output & filtering of suitable rads, reasonable prices, reliable delivery.”

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Posted 6 years ago

Thanks Nigel, we really appreciate the positive review. Julie (Manager)

Posted 6 years ago

“Good price. Delivery on time.”

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Posted 6 years ago

Thank you for your positive feedback. Julie (Manager)

Posted 6 years ago

“Delivered on time, seems good quality, however their demand for checking on the doorstop to maintain any warranty for damage in transit is totally unacceptable and having to sign as unchecked when the delivery driver hands you an electronic sign for device.”

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Posted 6 years ago

Thanks for your review, you do actually have 3 working days to check the goods as per our T&Cs giving you plenty of time to open and check the items. I'm glad you're happy with your goods, thanks for shopping with us. Julie (Manager)

Posted 6 years ago

“Excellent service- item had to be changed small pinhole fault- no problem in changing and quickly replaced- so that is good service!!!”

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Posted 7 years ago

I'm glad our service met and exceeded your expectations Derek, thank you for your positive words. Julie (Manager)

Posted 7 years ago

“Service was speedy. Product as described. There was a slight hitch regarding handling but rectified by good communication leaving both parties satisfied.”

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Posted 7 years ago

Thanks for your honest and positive review James, we look forward to welcoming you back again soon. Julie (Manager)

Posted 7 years ago

“Looks great. haven't fitted yet but unto now very happy at a great price.”

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Posted 7 years ago

Thanks for the positive review, I'm sure you'll be delighted with your purchase. Julie (Manager)

Posted 7 years ago

Trade Radiators is rated 4.7 based on 5,199 reviews