Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,335 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 17th February 2026

V Customer

Trade Radiators 5 star review on 3rd January 2026

Trade Radiators 5 star review on 19th December 2025

V Customer

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding customer service: quick to respond and great assistance with spare parts/ replacements. The quality of the radiators and all accessories is great, and the delivery is so quick (next day!!). I couldn’t be more satisfied with Trade Rads!”

Helpful Report

Posted 10 months ago

Thank you so much for your amazing 5-star review, Verified! We're thrilled to hear that you experienced outstanding customer service and found our assistance with spare parts to be helpful. It's fantastic to know you're satisfied with the quality of our radiators and the quick delivery! Your feedback is incredibly encouraging and means the world to us. If you ever need anything else, please don’t hesitate to reach out! Best wishes, Kim Brines

Posted 10 months ago

“Everything arrived on time and as expected”

Helpful Report

Posted 10 months ago

Thank you for your excellent 5-star review, Verified! We're so pleased to hear that everything arrived on time and met your expectations. Your feedback is incredibly valued and motivates us to keep delivering great service. If you have any further needs or questions, don’t hesitate to reach out! Best wishes, Kim Brines

Posted 10 months ago

“Great dealing with Trade Radiators. Prompt, helpful responses and good communication. Gemma in particular was helpful throughout. Delivery drivers were also really polite and helpful. Called ahead to give plenty of notice.”

Helpful Report

Posted 10 months ago

Thank you for your wonderful 5-star review, Nick! We're delighted to hear that you had such a positive experience with Trade Radiators and that Gemma provided you with the helpful support you deserved. It's great to know the delivery drivers were polite and communicated well. Your feedback encourages us to keep working hard! If you need anything further, feel free to reach out. Best wishes, Kim Brines

Posted 10 months ago

“Superfast despatch and delivery, great product and great value for money.”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star review, Verified! We're thrilled to hear that you enjoyed our superfast dispatch and delivery, and that you're happy with the product and value for money. Your satisfaction is our top priority, and your kind words truly motivate us. If there's anything else you need in the future, feel free to reach out! Best wishes, Kim Brines

Posted 11 months ago

“Great service. Quality is superb. And excellent packing and attention to detail with delivery”

Helpful Report

Posted 11 months ago

Thank you so much for your brilliant 5-star review! We're absolutely thrilled to hear that you enjoyed our service and found the quality to be superb. Our team takes great pride in ensuring excellent packing and attention to detail during delivery, so your kind words truly inspire us. If you ever need anything in the future, please don't hesitate to reach out! Best wishes, Kim Brines

Posted 11 months ago

“Excellent service from Amanda”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star review, Verified! We're thrilled to hear that you received excellent service from Amanda. Our team is dedicated to providing the best experience possible, and your kind words mean the world to us. If you ever need assistance in the future, please don’t hesitate to reach out! Best wishes, Kim Brines

Posted 11 months ago

“Fantastic customer service!”

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Posted 11 months ago

Thank you so much for your amazing 5-star review, Mark! We’re delighted to hear that you experienced fantastic customer service. Your feedback is incredibly important to us, and we’re here to ensure you have the best experience possible. If you need any assistance or have any further questions, please don’t hesitate to reach out! Best wishes, Kim Brines

Posted 11 months ago

“Great price and speedy delivery.”

Helpful Report

Posted 11 months ago

Thank you for your fantastic 5-star review! We're thrilled you found our prices great and that your delivery was speedy. Your satisfaction is our top priority, and we appreciate your support! If you need anything else, feel free to reach out! Best wishes, Kim Brines

Posted 11 months ago

“Very happywith my new radiator which arrived quickly.”

Helpful Report

Posted 11 months ago

Thank you for your wonderful 5-star review! We're thrilled to hear that you're very happy with your new radiator and that it arrived quickly. Your satisfaction truly means the world to us! If you need anything else, just reach out! Best wishes, Kim Brines

Posted 11 months ago

“got my investment account recovered with the support of hoskey44april @ G M ail. Co m Wat sap 44 7438 687236”

Helpful Report

Posted 11 months ago

“Fantastic company, kept in touch with me and rectified a delay within days. Higy recommend”

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Posted 11 months ago

Thank you so much for your wonderful 5-star review, Leisha! We're delighted to hear that our team was able to keep in touch and quickly resolve any delays. Your recommendation means a lot to us, and we're here to help whenever you need! Best wishes, Kim Brines

Posted 11 months ago

“Radiator did not come on day expected from courier bit quickly rectified by trade radiators Many Thanks.”

Helpful Report

Posted 11 months ago

Thank you for your kind 4-star review! We're glad to hear that any courier issues were quickly rectified by our team. Your feedback is important to us, and we're here to ensure you have a positive experience. If there's anything else we can do for you, just let us know! Best wishes, Kim Brines

Posted 11 months ago

“Quick delivery and item well packaged.”

Helpful Report

Posted 11 months ago

Thank you for your fantastic 5-star review! We're so pleased to hear that your item arrived quickly and was well packaged. Your satisfaction is our top priority, and your feedback is truly appreciated! If there’s anything more we can assist you with, feel free to get in touch. Best wishes, Kim Brines

Posted 11 months ago

“The rads were sent to the wrong address and we’ve not received them , I’m away but my wife will be in touch”

Helpful Report

Posted 11 months ago

Hi Timothy Thank you for reaching out with your feedback. The radiators were shipped to the address provided at the time of your online order so this was not due to an error on our part which does make the 1 star review seem unfair. However, we absolutely want to help resolve this for you. As discussed with your wife, we have raised the matter with the courier and will follow up with you as soon as we receive an update from them. We appreciate your patience and will do our best to assist you in resolving this issue. Kim Brines

Posted 11 months ago

“Good products. Efficient delivery”

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Posted 11 months ago

“A great looking radiator and performs well.”

Helpful Report

Posted 11 months ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you love the look of your radiator and that it performs well. Your satisfaction means the world to us! If you ever have more feedback or need assistance, don’t hesitate to reach out. Best wishes, Kim Brines

Posted 11 months ago

“Brilliant radiator. Gives out plenty of heat. Found this when no other radiator would fit the space. Really happy with how it looks and how it performs 👍”

Helpful Report

Posted 11 months ago

“Excellent customer service and beautiful radiator. Made an error when ordering g thermostat but sorted immediately with no fuss”

Helpful Report

Posted 11 months ago

Thank you so much for your wonderful 5-star review, Caroline! We're thrilled to hear that you had an excellent experience with our customer service and love your beautiful radiator. It’s great to know we could sort out the thermostat issue for you without any fuss. If you need assistance in the future, feel free to reach out anytime! Best wishes, Kim Brines

Posted 11 months ago

“Perfect from order to delivery 10 out of 10 !”

Helpful Report

Posted 11 months ago

Thank you so much for your perfect 5-star review, Chris! We're absolutely thrilled to hear that everything went smoothly from order to delivery. Your satisfaction is our priority, and it's wonderful to receive such positive feedback! If you need anything in the future, please don’t hesitate to reach out. Best wishes, Kim Brines

Posted 11 months ago

“Great radiators, well packed to avoid damage as shipped to Jersey & a fraction of the price to those available to me locally, thank you”

Helpful Report

Posted 11 months ago

Thank you so much for your amazing 5-star review, Louise! We're delighted to hear that you love our radiators and appreciate the care we take in packaging for safe delivery. It's fantastic to know we could offer you such great value! If you ever need assistance or have questions, just let us know. Best wishes, Kim Brines

Posted 11 months ago

Trade Radiators is rated 4.7 based on 5,335 reviews