Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,063 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 4th April 2025

V Customer

Trade Radiators 5 star review on 3rd April 2025

V Customer

Trade Radiators 5 star review on 24th March 2025

L Vigus

Trade Radiators 5 star review on 21st March 2025

E Hodgkinson

192

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered it: it came: what came is what I ordered... ideal”

Helpful Report

Posted 5 months ago

Thank you very much for the positive review and feedback! Kim Brines

Posted 5 months ago

“On time delivery”

Helpful Report

Posted 5 months ago

Thank you for the 5 star review! Kim Brines

Posted 5 months ago

“Exceptional service… other companies could do with implementing trade radiators policies.”

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Posted 5 months ago

Thank you for your 5 star review and lovely comments! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! Kim Brines

Posted 5 months ago

“Efficient and friendly and delivered within time”

Helpful Report

Posted 5 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! Kim Brines

Posted 5 months ago

“Good price and speedy delivery. Well done Trade Radiators, we'll be back!”

Helpful Report

Posted 5 months ago

That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time. Kim Brines

Posted 5 months ago

“All good from start to finish. Product looks great and is as advertised”

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Posted 5 months ago

Thank you for the 5 star review and great feedback! Kim Brines

Posted 5 months ago

“Kim was very helpful and understanding, so I am happy with the service she provided. Just hope that she was right about the rubber protecting the thread. Cannot review the radiators as not fitted yet.”

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Posted 5 months ago

Excellent feedback, thank you very much indeed! Kim Brines

Posted 5 months ago

“Quick service. Kept in touch for whole delivery process. Excellent.”

Helpful Report

Posted 5 months ago

Thank you very much for the positive review and excellent feedback! Kim Brines

Posted 5 months ago

“Great stock, good communications and always fast delivery. A pleasure to interact with and a really useful website with filters that make searching for what I need easy. I've purchased through this company multiple times over the last few years during a house rennovation, and will continue to do so. The old-fashioned Nordic radiators I've bought have been one of the most compimented things in my house!”

Helpful Report

Posted 5 months ago

That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time. Kim Brines

Posted 5 months ago

“Easy to order from site. We needed some advice and customer services were excellent. Very polite and helpful ⭐️⭐️⭐️”

Helpful Report

Posted 5 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! Kim Brines

Posted 5 months ago

“We ordered a curved radiator and had to provide lots of measurements which they kept sending back to us with no guidance on how to get this correct. I spoke to Kim on numerous occasions who was always very abrupt and unhelpful. In the end I cancel the order of which Kim didn’t seem slightly bothered.”

Helpful Report

Posted 5 months ago

Thank you for your review Gail, I am sorry you feel this way. As these are bespoke items, and your bay is not a smooth curve, we do have to ensure the measurements are correct so that the radiator has the best fit possible. An example was provided to help give you guidance on this. We would never want to send out a product that is not suitable for you, especially as this is non returnable. Our apologies for any inconvenience caused. Yasmin Dar

Posted 5 months ago

“Excellent service and fast delivery”

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Posted 5 months ago

Thank you very much for the positive review and excellent feedback! Kim Brines

Posted 5 months ago

“Easy ordering process, good communications around delivery, product good quality!”

Helpful Report

Posted 5 months ago

Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! Kim Brines

Posted 5 months ago

“I ordered 2 radiators which were delivered promptly. However when I fitted them one of the valves had a leak. I contacted trade radiators who promptly sent out the new replacement valve. Fitted the new valve which stopped the leak so I’m very happy. Thank you for your great customer service 👍👍”

Helpful Report

Posted 5 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! Kim Brines

Posted 5 months ago

“I have received delivery of Radiators which I have been very happy with.”

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Posted 5 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators. Kim Brines

Posted 5 months ago

“Great service, good product.,Does what it is supposed to !”

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Posted 5 months ago

That is great to hear, thank you for the fantastic review. Kim Brines

Posted 5 months ago

“Couldn’t have been more helpful thank you”

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Posted 5 months ago

Thank you very much for the positive review and excellent feedback! Kim Brines

Posted 5 months ago

“Very happy with radiator. Delivered on time as well.”

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Posted 5 months ago

Thank you for the 5 star review and great feedback! Kim Brines

Posted 5 months ago

“Great product arrived on time fitted and working great”

Helpful Report

Posted 6 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! Kim Brines

Posted 5 months ago

“The radiators look great and reasonably priced. The team were very quick to respond to any queries I had and kept me up to date with my order.”

Trade Radiators 5 star review on 1st November 2024

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Posted 6 months ago

Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! Kim Brines

Posted 5 months ago

Trade Radiators is rated 4.7 based on 5,063 reviews