Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,197 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd September 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website, quick delivery, good and responsive communications particularly with Gemma who was very helpful throughout including with a return process as a result of my error.”

Helpful Report

Posted 8 months ago

Thank you very much for your glowing 5-star review! We’re thrilled to hear that our website and quick delivery met your expectations. It’s wonderful to know that Gemma was able to provide you with helpful and responsive support, especially during the return process. We truly appreciate your kind words and look forward to serving you again! Best wishes, Kim Brines

Posted 8 months ago

“Can’t fault the ongoing service I have received from Trade Radiators. Have enjoyed using the website and the variety of rads, valves and towel rads are great. Gemma, Julie and Kim have been invaluable with their help and advice on the phone both to myself and my plumbers. Deliveries have been prompt , returns and refunds have gone so smoothly and without any stress, so grateful to have used them and would definitely recommend TR to anyone.”

Helpful Report

Posted 8 months ago

Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that you’ve had a seamless experience with our website and that our team—Gemma, Julie, and Kim—could assist you and your plumbers effectively. It’s fantastic to know that our delivery, returns, and refund process met your expectations without any stress. Your recommendation means the world to us, and we look forward to helping you again in the future! Best wishes, Yasmin Dar

Posted 8 months ago

“Radiators exactly as described. Good price and arrived promptly. All the fittings supplied.”

Helpful Report

Posted 8 months ago

Thank you immensely for your wonderful 5-star review! We're so pleased to hear that the radiators met your expectations and arrived promptly with everything you needed. Providing good value and a seamless experience is what we strive for, and your feedback truly means a lot to us. We look forward to serving you again in the future! Best wishes, Kim Brines

Posted 8 months ago

“Good communication throughout the sales process.”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you experienced good communication throughout the sales process. Ensuring our customers feel informed and valued is a top priority for us. Your feedback means a lot, and we look forward to assisting you again in the future! Best wishes, Kim Brines

Posted 8 months ago

“First impressions...very well packed, my vertical radiator arrived in very good condition will everything required for wall installation. Very fairly priced & speedy delivery.”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic 5-star review, Collin! We're thrilled to hear that your vertical radiator arrived in excellent condition and that the packing met your expectations. It's also great to know you found our pricing fair and appreciated our speedy delivery. Your feedback is invaluable to us, and we can’t wait to assist you with your next purchase! Best wishes, Kim Brines

Posted 8 months ago

“Can't praise these guys enough. Great range, great quality and fast friendly service. Will use again.”

Helpful Report

Posted 8 months ago

Thank you so much for your amazing 5-star review, Anthony! We're thrilled to know that you appreciate our range and quality, as well as our fast and friendly service. Your feedback truly motivates us, and we can’t wait to welcome you back for your next purchase! Best wishes, Kim Brines

Posted 8 months ago

“Easy to navigate website, lots of choice and filters to find appropriate radiator. Straightforward purchasing process and delivery was arranged quickly. Radiator is now in place and working so very pleased.”

Helpful Report

Posted 8 months ago

Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our website easy to navigate and that our range and filters helped you find the perfect radiator. It's fantastic to know that the purchasing process and quick delivery met your expectations. We're thrilled that your radiator is now in place and working well for you! Thank you for choosing Trade Radiators, and we look forward to serving you again in the future! Best wishes, Kim Brines

Posted 8 months ago

“Good value and speedy delivery”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic 5-star review! We're delighted to hear that you found great value in our products and that the delivery was speedy. Your positive feedback truly means a lot to us. We’re looking forward to serving you again soon! Best wishes, Kim Brines

Posted 8 months ago

“OMG the Stainless steel Radiator is just amazing We love it it's in our bathroom. as are old white one went rusty. The size great too we are so happy with it and it arrived quickley”

Trade Radiators 5 star review on 24th January 2025

Helpful Report

Posted 8 months ago

Thank you so much for your incredible 5-star review! We’re absolutely thrilled to know that you love your new stainless steel radiator and that it fits perfectly in your bathroom. It’s great to hear that the speedy delivery met your expectations as well. Your happiness truly makes our day! We can't wait to assist you again in the future. Best wishes, Kim Brines

Posted 8 months ago

“Ordered three column radiators that arrived as promised, excellent quality and look great in their respective positions. No issues with fitting them and plumber was impressed with the quality and the price that we got them for. Had to wait for advice from plumber re what valves required based on how they could configure pipe work and these came next day once ordered.”

Helpful Report

Posted 8 months ago

Thank you so much for your wonderful 5-star review, Martin! We’re delighted to hear that you’re pleased with the quality of the radiators and the smooth installation process. It’s also great to know that your plumber was impressed! We appreciate your feedback and look forward to helping you again in the future. Best wishes, Kim Brines

Posted 8 months ago

“Amazing product fast delivery and great customer service”

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Posted 8 months ago

Thank you so much for your fantastic 5-star review, Nicky! We’re delighted to hear that you’re happy with our product, fast delivery, and customer service. Your kind words inspire us to keep delivering the best experience possible. We look forward to serving you again soon! Best wishes, Kim Brines

Posted 8 months ago

“Perfect radiator for my new kitchen. Fitted no problem by builder. Delivered within 24 hours. Love it. Will be buying more.”

Helpful Report

Posted 8 months ago

Thank you for your fantastic 5-star review! We're thrilled to hear that the radiator is perfect for your new kitchen and that your builder had a smooth installation experience. It’s great to know you loved our speedy delivery too! We can’t wait to assist you with your next purchase. Best wishes, Kim Brines

Posted 8 months ago

“Very nice radiators, fast delivery and very professional customers service.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful 5-star review! We're so pleased to hear that you love our radiators and had a great experience with our fast delivery and professional customer service. Your feedback truly means a lot to us, and we can't wait to assist you again in the future! Best wishes, Kim Brines

Posted 8 months ago

“Irresponsible for brand they carry, apparently this is the the quality issue of the product instead of transport damage, making every excuse not to replace or refund… Terrible customer service and do not protect customers right of interest……avoid buying from Reina and Trade Radiators!!!”

Helpful Report

Posted 8 months ago

“Great service, prompt delivery with a great price”

Helpful Report

Posted 8 months ago

Thank you for your fantastic 5-star review! We're delighted to hear that you enjoyed our service and found our prices appealing. Your feedback is greatly appreciated, and we look forward to serving you again soon! Best wishes, Kim Brines

Posted 8 months ago

“Great service”

Helpful Report

Posted 8 months ago

Thank you for your wonderful 5-star review! We're so glad to hear that you had a great experience with our service. Your support means a lot to us, and we can't wait to assist you again soon! Best wishes, Kim Brines

Posted 8 months ago

“Trade Direct Aphex, Designer Vertical Double Radiator, Aluminium, Black, 1600mm x 560mm purchased 4 of these radiators and would not recommend as they do not fully heat up. THe rads only heat up top half. The air has been checked and this is a new heating system, so rads are at fault”

Helpful Report

Posted 8 months ago

“Great prices and super fast delivery.”

Helpful Report

Posted 8 months ago

Thank you for your amazing 5-star review, Geoff! We're thrilled to hear that you found our prices great and experienced such fast delivery. Your satisfaction is our priority, and we look forward to serving you again in the future! Best wishes, Kim Brines

Posted 8 months ago

“Works absolutely fine”

Helpful Report

Posted 8 months ago

Thank you for your great 4-star review, William! We're pleased to hear that everything is working well for you. If there's anything more we can do to enhance your experience, please let us know. Best wishes, Kim Brines

Posted 8 months ago

“Radiators arrived really quickly with good notification of expected delivery time. Radiators look lovely, really pleased with them. Haven't fitted them yet.”

Helpful Report

Posted 8 months ago

Thank you for your fantastic 5-star review! We're delighted to hear that your radiators arrived quickly and that you love their appearance. We hope the installation goes smoothly for you! If you have any questions in the meantime, just let us know. Best wishes, Kim Brines

Posted 8 months ago

Trade Radiators is rated 4.7 based on 5,197 reviews