Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,287 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd January 2026

Trade Radiators 5 star review on 19th December 2025

189

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Very quick.”

Helpful Report

Posted 9 months ago

Thank you for your fantastic 5-star review, Alexis! We're so glad to hear that you experienced great service and quick delivery. Your satisfaction is our priority, and your feedback truly makes our day! If you need anything else, feel free to reach out. We're here to help! Best wishes, Kim Brines

Posted 9 months ago

“Good product great price...nice valves”

Helpful Report

Posted 9 months ago

Thank you for your amazing 5-star review, Verified! We're delighted that you're happy with our product and the great price. It's always a bonus to hear that our valves are a hit too! If you ever need anything else or have questions, just let us know. We're here to help! Best wishes, Kim Brines

Posted 9 months ago

“Excellent seller. Item as advertised, well packaged and delivered when advised. Will definitely use again.”

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful 5-star review, K! We're delighted to hear that you had a great experience with us and that your item arrived as promised and well packaged. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Best wishes, Kim Brines

Posted 9 months ago

“Very pleased with our purchase. Delivery was very quick and efficient. .Everyone comments on it.”

Trade Radiators 5 star review on 12th March 2025

Helpful Report

Posted 9 months ago

Thank you for your fantastic 5-star review, Eileen! We're thrilled to hear that you're pleased with your purchase and that the delivery was quick and efficient. It's wonderful to know that everyone is commenting on it! If you ever need assistance or have any questions, don’t hesitate to reach out. We're always here to help! Best wishes, Kim Brines

Posted 9 months ago

“It was out of stock at the time of ordering, but as soon as it was in it was sent out within 10 days of being first notified it was out of stock”

Helpful Report

Posted 9 months ago

Thank you for your excellent 5-star review, Linda! We appreciate your understanding regarding the stock situation and are thrilled to hear that your order was dispatched promptly once available. If you have any further questions or need assistance down the line, please feel free to reach out. We're always here to help! Best wishes, Kim Brines

Posted 9 months ago

“Very impressed but so much on delivery. Window of 9am to 6pm too much with them saying you MIGHT get a better idea of time on the day am hr before!! The delivery driver did phone, opened the back of the van and my delivery wasn't there!! It came on another truck in the afternoon. That said, everyone I've dealt with have been great👍”

Helpful Report

Posted 9 months ago

Thank you for your thoughtful 4-star review! We're glad to hear that you were impressed with our service and the team you've interacted with. We understand that the delivery window can be frustrating, and we truly appreciate your patience during the process. Your feedback is invaluable, and we’ll certainly take it on board to improve our delivery experience in the future. If you need any assistance or have any questions, please don’t hesitate to reach out. Best wishes, Kim Brines

Posted 9 months ago

“Really quick delivery. Good product”

Helpful Report

Posted 9 months ago

Thank you for your fantastic 5-star review! We're delighted to hear that you experienced quick delivery and are pleased with the product. Your satisfaction means a lot to us! If you have any questions or need further assistance, please don't hesitate to get in touch. Best wishes, Kim Brines

Posted 9 months ago

“I ordered a rad, valves and pipe covers in a single order. The rad arrived in there van but not the valves & covers. Much tooing & froing and it took another 5 days to receive the other parts. Missed my plumbers appointment because of this. I appreciate this was partly down to the courier but what was unpleasant was Trade Rad staff not returning my phone call, being casual about my plight. Poor customer service. I will need more rads in future so will go elsewhere.”

Helpful Report

Posted 9 months ago

Thank you for your feedback. We sincerely apologise for the delay in delivering the valves and pipe covers. Your radiator was coming from a different warehouse with a different courier. You contacted us on the Friday afternoon to advise you had not received the valves and pipe sleeves, we raised an investigation with the courier straight away. Unfortunately we are not open at the weekend but we called you back first thing on Monday morning but you did not answer so we sent you an email straight away. We do advise not to book in any tradesmen until you have the goods in your possession incase there are any delays or any issues with the products. Apologies again for any inconvenience caused. If you require any assistance in the future please do not hesitate to reach out. Kim Brines

Posted 9 months ago

“Very competitive price good quality product Arrived promptly and on time”

Helpful Report

Posted 9 months ago

Thank you for your fantastic 5-star review! We’re delighted to hear that you found our prices competitive and the product to be of good quality. It’s great to know that everything arrived promptly and on time. Should you have any questions or need assistance in the future, feel free to reach out. We're always here to help! Best wishes, Kim Brines

Posted 9 months ago

“Good options and offers, delivery went as planned. Good communication and customer service when I had queries about the products. Thank you!”

Helpful Report

Posted 9 months ago

Thank you for your wonderful 5-star review! We're so glad to hear that you found our options appealing and that the delivery met your expectations. It's fantastic that our team was able to assist you with your queries too. If you need anything else in the future or have more questions, please don’t hesitate to get in touch. We're always here to help! Best wishes, Kim Brines

Posted 9 months ago

“Really pleased with our radiators. Quick delivery 🚚”

Helpful Report

Posted 9 months ago

Thank you for your amazing 5-star review! We're so pleased to hear that you're happy with your radiators and that the delivery was quick. Your satisfaction means the world to us! If you need any further assistance or have questions in the future, feel free to reach out. We're always here to help! Best wishes, Kim Brines

Posted 9 months ago

“I purchased online thus I didn't have any interaction with anyone at Trade Radiators”

Helpful Report

Posted 9 months ago

Thank you for your 4-star review, Stewart! We're pleased to hear that your online purchase experience went smoothly. If you have any questions or need assistance in the future, don't hesitate to reach out. We're always here to help! Best wishes, Kim Brines

Posted 9 months ago

“I wish every online retailer were like this. Wide range, keen prices, swift delivery. And someone calls to ask what day you'll be in. Doesn't sound that hard really, but how often does it happen? Thoroughly recommended, will be my go-to next time I need radiators. Well done.”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about our wide range, competitive prices, and swift delivery. It’s great to know that our team’s proactive communication makes a positive difference. We’re thrilled to be your go-to for radiators, and we look forward to assisting you again in the future! Best wishes, Kim Brines

Posted 9 months ago

“Excellent service. Fast and efficient and very helpful.”

Helpful Report

Posted 9 months ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service fast, efficient, and helpful. Your satisfaction is our top priority! If you have any questions or need assistance down the line, don’t hesitate to get in touch. We're always here to help! Best wishes, Kim Brines

Posted 9 months ago

“The Company and, in particular, Kim Baines have been very helpful and customer focused.”

Helpful Report

Posted 9 months ago

Thank you so much for your outstanding 5-star review! We truly appreciate your kind words about our team's helpfulness and customer focus, especially Kim. It's fantastic to know that you felt supported throughout your experience with us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Best wishes, Yasmin Dar

Posted 9 months ago

“Thank you for excellent prompt delivery very happy with items delivered”

Helpful Report

Posted 9 months ago

Thank you for your fantastic 5-star review, Robert! We're thrilled to hear that you’re happy with the prompt delivery and the items you received. Your satisfaction is our top priority, and it’s great to know we met your expectations! If you need anything else or have any questions in the future, don’t hesitate to reach out. We're always here to help! Best wishes, Kim Brines

Posted 9 months ago

“Great service, prompt delivery, we are very pleased with our radiator, and it was a great price too.”

Helpful Report

Posted 9 months ago

Thank you for your amazing 5-star review! We’re thrilled to hear that you’re pleased with both the service and the radiator itself. It’s great to know you found it at a fantastic price too! If you need any further assistance or have questions in the future, feel free to reach out. We're here to help! Best wishes, Kim Brines

Posted 9 months ago

“Delivered a day lte but no issue with that. Product as expected, fitted and fully functional. Might be useful to indicate that it is delivered without valving - might get additional sales value.”

Helpful Report

Posted 9 months ago

Thank you for your thoughtful 4-star review! We appreciate your understanding regarding the delivery delay and are glad to hear that the product met your expectations and is fully functional. If you have any more feedback or need assistance, please don’t hesitate to get in touch. We’re here to help! Best wishes, Kim Brines

Posted 9 months ago

“Great service after an initial issue with the Reina Capo, Straight Ladder Radiator, Chrome. The manufacturer was not helpful but the issue was rectified by Trade Radiators with excellent customer service from Amanda.”

Helpful Report

Posted 9 months ago

Thank you for your wonderful 5-star review! We’re delighted to hear that Amanda was able to assist you effectively with the Reina Capo radiator issue. It's our goal to provide excellent customer service, even in challenging situations, and your feedback is truly appreciated. If you need anything else or have further questions, please don’t hesitate to get in touch. We’re here to help! Best wishes, Kim Brines

Posted 9 months ago

“Service and communication was excellent. Product not yet fitted but first inspection looks good.”

Helpful Report

Posted 9 months ago

Thank you for your fantastic 5-star review, Simon! We’re thrilled to hear that you had a great experience with our service and communication. We hope the product exceeds your expectations once fitted. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help! Best wishes, Kim Brines

Posted 9 months ago

Trade Radiators is rated 4.7 based on 5,287 reviews