Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,062 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,062 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 4th April 2025

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Trade Radiators 5 star review on 3rd April 2025

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Trade Radiators 5 star review on 24th March 2025

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Trade Radiators 5 star review on 21st March 2025

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192

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value and good communication”

Helpful Report

Posted 5 months ago

Thank you for the fantastic review, Graham! We’re so glad you found our value to be excellent and appreciated our communication. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. We look forward to serving you again soon! Best wishes, Kim Brines

Posted 4 months ago

“Great price for the radiators I wanted. Friendly delivery with a text before they arrived. Would use again.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful feedback! We're thrilled to hear that you found the radiators at a great price and that the delivery experience was friendly and efficient. Your satisfaction means the world to us, and we look forward to serving you again in the future! Best wishes, Kim Brines

Posted 4 months ago

“It is the first time I have used this company. Gemma has been the main person that I have been dealing with. She has gone above and beyond, helping in everyway possible. A credit to the company. I will certainly buy from you again Thank you”

Helpful Report

Posted 5 months ago

Thank you for your amazing feedback! We're thrilled to hear that Gemma made such a positive impact on your experience with us. She truly is a star and goes the extra mile for our customers. We can't wait to welcome you back for your next purchase! Best wishes, Kim Brines

Posted 4 months ago

“Good price. Radiator came really quick. Good customer service. Love the radiator and thermostat. Would use again.”

Helpful Report

Posted 5 months ago

Thank you for your amazing review, Martin! We're delighted to hear that you found our prices good and that your radiator and thermostat arrived quickly. It’s fantastic to know our customer service met your expectations as well. If you ever need anything in the future, don’t hesitate to reach out! Best wishes, Kim Brines

Posted 4 months ago

“Great! The towel radiator arrived on time, looks good & has transformed our cold bathroom into a toasty warm bathroom”

Helpful Report

Posted 5 months ago

Thank you for your fantastic review! We're so pleased to hear that your new towel radiator has transformed your cold bathroom into a cozy retreat. It's always our goal to provide timely deliveries and stylish products. If you have any questions or need further assistance, feel free to reach out! Best wishes, Kim Brines

Posted 4 months ago

“Products very reasonably priced and good quality. Quick delivery too.”

Helpful Report

Posted 5 months ago

Thank you very much for your wonderful review, Adrian! We're so glad to hear that you found our products to be both reasonably priced and of good quality. Quick delivery is something we aim for, and it's great to know we met your expectations. If you need any further assistance, feel free to get in touch! Best wishes, Kim Brines

Posted 4 months ago

“Very high quality at a reasonable price Delivery was very fast”

Helpful Report

Posted 5 months ago

Thank you so much for your great review, Michael! We're thrilled to hear that you found our products to be of high quality and that your delivery was fast. It’s our goal to provide excellent value and service. If there’s anything more we can assist you with, please don’t hesitate to reach out! Best wishes, Kim Brines

Posted 4 months ago

“I've ordered lots of replacement radiators from Trade Radiators. What do I like? Great info on the website which helps me order the right kit. Great quality products - all have been 100% ready. And finally, good VFM and great customer service. I don't even bother with other websites.”

Helpful Report

Posted 5 months ago

Thank you so much for your amazing review, John! We're delighted to hear that you find our website informative and our products top-notch. Providing great value and excellent customer service is what we strive for, and it’s fantastic to know that we’ve earned your loyalty. If you ever need assistance or have questions, we’re always here to help! Best wishes, Kim Brines

Posted 4 months ago

“Really great products- 3 column radiators with valves. I missed the first attempt at delivery - totally my fault - multip!e deliveries that day. Delivered a few days later at no charge. Heating engineer was impressed with the quality. They look great fitted”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic review! We're thrilled to hear that you love your 3 column radiators and that the delivery process went smoothly in the end. It's always wonderful to know that our products impress both our customers and their heating engineers! If you need anything in the future, don't hesitate to reach out. Best wishes, Kim Brines

Posted 4 months ago

“Excellent customer service”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our customer service. Your satisfaction means a lot to us, and we’re here to help whenever you need assistance. Best wishes, Kim Brines

Posted 5 months ago

“Bought four radiators. One of the radiators was damaged but I was impressed with the after sales service. After a short email exchange and phone call a replacement was ordered and was delivered within a few days. I have ordered from Trade Radiators a few years ago and was therefore pleased the the quality of service has been maintained”

Helpful Report

Posted 5 months ago

Thank you for your excellent review! We're so pleased to hear that the after sales service met your expectations and that you were able to quickly resolve the issue with your radiator. It's always wonderful to see returning customers and we truly appreciate your continued trust in us. If you need anything at all in the future, just let us know! Best wishes, Kim Brines

Posted 5 months ago

“Great service good price, product, delivery and communication were spot on.”

Helpful Report

Posted 5 months ago

Thank you for your fantastic review, Hugh! We're delighted to hear that you were pleased with our service, pricing, product quality, delivery, and communication. Your satisfaction is our top priority, and it's great to know we hit the mark. If you ever need anything in the future, just let us know! Best wishes, Kim Brines

Posted 5 months ago

“Easy to navigate website, clear and accurate description of items. Well packaged and delivered quickly.”

Helpful Report

Posted 5 months ago

Thank you for your amazing review! We're so glad you found our website easy to navigate and that the item descriptions were clear and accurate. It's wonderful to hear that your order was well packaged and delivered quickly. If you ever need assistance in the future, don't hesitate to reach out! Best wishes, Kim Brines

Posted 5 months ago

“Great vertical radiator, in black. Looks great in our kitchen. Delivery was on time.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review, Henry! We're thrilled to hear that you love your new vertical radiator in black and that it adds a great look to your kitchen. It's also great to know that your delivery was on time. If you have any questions or need assistance in the future, feel free to reach out! Best wishes, Kim Brines

Posted 5 months ago

“I haven't used the radiator yet, but it is a Stelrad product so I expect it to be OK. It was well packaged and turned up without any damage. I was a little disappopinted with the fact that the radiator and the valves turned up separately with five days in between. Courier allowed me to choose a delivery date so I could ensure there was someone home to receive it”

Helpful Report

Posted 5 months ago

Thank you for your review, Mr. We're glad to hear that your Stelrad radiator arrived well packaged and undamaged. Our Stelrad radiators do have a delivery time of 7-10 working days and the valves came from a different warehouses so they were dispatched separately. It's great that our courier allowed you to choose a delivery date to ensure someone was home. If you have any questions once you start using your radiator, please don't hesitate to reach out. Best wishes, Kim Brines

Posted 5 months ago

“Excellent service. Bought a replacement radiator. Great quality product”

Helpful Report

Posted 5 months ago

Thank you for your fantastic review, Tony! We're delighted to hear that you found our service excellent and that you're pleased with the quality of your replacement radiator. If you need anything else, we’re always here to help! Best wishes, Kim Brines

Posted 5 months ago

“Bought the Apollo Roma radiators in cream. Matches really well with 'dimity' F&B paint which are on some of our walls. Nice modern but country look that I was after. 2 column good choice for narrow spaces. Ordering straightforward and Delivery time frame was as promised. Would recommend”

Helpful Report

Posted 5 months ago

Thank you for your lovely review! We're thrilled to hear that the Apollo Roma radiators in cream compliment your 'dimity' paint so beautifully and fit perfectly in your space. It's great to know our straightforward ordering process and timely delivery contributed to your positive experience. We truly appreciate your recommendation and are here for you whenever you need us next! Best wishes, Kim Brines

Posted 5 months ago

“Great service, great product and delivered when they said it would”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! We're delighted to hear that you had a great experience with our service and that your order was delivered on time. It's always our goal to provide excellent products along with dependable service. We appreciate your feedback and look forward to serving you again! Best wishes, Kim Brines

Posted 5 months ago

“Quickly dispatched unfortunately when unpackaged, found radiator to be damaged. One call to customer service and a couple of photos latter, and collection and replacement delivery arranged for next day. Collection and delivery happened on time delaying installation by only 2 days, very good service when dealing with an issue. Would recommend for this reason combined with competitive prices.”

Helpful Report

Posted 5 months ago

Thank you for your thoughtful review! We're glad to hear that our customer service team was able to resolve the issue quickly and that both the collection and replacement went smoothly. It's great to know that you found our prices competitive as well. Your recommendation is truly appreciated, and we’re here to help whenever you need us next! Best wishes, Kim Brines

Posted 5 months ago

“Excellent service, good communications, product well packaged and quick delivery. Would use again.”

Helpful Report

Posted 5 months ago

Thank you for your fantastic review! We're so pleased to hear that you had an excellent experience with our service, including our communication and the quick delivery. Your feedback about our packaging is greatly appreciated as we strive to ensure safe delivery for all our products. We're looking forward to serving you again in the future! Best wishes, Kim Brines

Posted 5 months ago

Trade Radiators is rated 4.7 based on 5,062 reviews