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Trade Radiators Reviews

4.7 Rating 5,483 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,483 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Nice classy vertical radiator, Great price for size and spec,arrived as arranged, Not yet fitted
Helpful Report
Posted 4 years ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators!
Posted 3 years ago
Very easy website and promp delivery
Helpful Report
Posted 4 years ago
That is great to hear, thank you for the fantastic review Gillian!
Posted 4 years ago
Advised and delivered as arranged, quicker than expected. Not fully unpacked yet, no outward signs of damage! Well packed!
Helpful Report
Posted 4 years ago
Thank you very much for the 5 star review and excellent feedback!
Posted 4 years ago
Excellent well made products & service, easy to select style & tech data & on line ordering & payment, prompt delivery from stock.
Helpful Report
Posted 4 years ago
Excellent feedback, thank you very much indeed Colin! We very much hope to welcome you back again in the future.
Posted 4 years ago
Great selection and at competitive prices.
Helpful Report
Posted 4 years ago
That is great to hear, thank you very much for the fantastic review.
Posted 4 years ago
very good service as usual amanda efficient as always
Helpful Report
Posted 4 years ago
That is absolutely fantastic to hear, thank you for the excellent feedback Daniel. we hope to welcome you back again in the future.
Posted 4 years ago
Great service from start to finish. Ordering was easy and delivery was spot on. Highly recommend
Helpful Report
Posted 4 years ago
Thank you so much for the brilliant recommendation Trevor! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
No problem with delivery and was packaged very well. Build quality of the radiator was not what I would expect for a 'designer' radiator costing nearly £350 - plastic covers on top of panels do not fit properly leaving gaps; bottom of the panels (aluminium extrusions) do not have covers on and have metal burrs where they've been cut, potentially a sharp hazard especially when lifting.
Helpful Report
Posted 4 years ago
Thank you for your review. Any issues should be reported to our Customer Service team to allow us the opportunity to look into this for you. We would want you to be completely happy with your purchase.
Posted 4 years ago
The radiator I received was damaged. Kimberley Brines was very helpful in reassuring me that information and photos had been received ( I am 74 and not the best with modern technology ). She then arranged for a rapid replacement which arrived within a couple of days. I could not find the size of the radiator I needed locally which is how I came to find Trade Radiators. I would order from them again.
Helpful Report
Posted 4 years ago
Thank you so much for the positive review Christopher. So glad we were able to get you all sorted out. We look forward to welcoming you back next time.
Posted 4 years ago
Completely satisfied. I ordered the Reina slimline radiator 600 x 800mm. It was shipped promptly by APC which is an overnight courier and delivered the next day. The radiator is super. There was a slight anomaly because I was expecting it to be gloss instead of the textured white finish that I received (as I had purchased the same 2 yrs back and that is gloss). Trade Radiators looked into this with Reina and confirmed that the radiator now only comes in the textured white finish. It was for my kitchen and I decided to keep it and it looks wonderful against the painted wall. So it was a success all round. Many thanks.
Helpful Report
Posted 4 years ago
Thank you very much for the positive review and excellent feedback! We hope to welcome you back again in the future.
Posted 4 years ago
Lovely radiator. Brilliant service. Would definitely recommend.
Helpful Report
Posted 4 years ago
Excellent feedback, thank you very much indeed! We are thrilled you are so happy with the product and service.
Posted 4 years ago
Don't trust the photos that they have on there website or expect any good customer service from them. We ordered what looked like a standard grey colour radiator for it to only arrive as a very light blue grey product. When we asked to get it changed (not refunded) they refused as they said "colours may vary" on there website. There are so many compaines around, recemond avoiding unless you order white (i guess ?)
Helpful Report
Posted 4 years ago
Thank you for your review. Your special order item was a true reflection in colour as to the one on the website. As you were not happy with the colour chosen, we did have this re-done in another colour for you. Glad we got you all sorted in the end.
Posted 3 years ago
Our builders bought a dual fuel towel rail and installed it. It transpired the electric side didn't work and we weren't getting very far with the builders but with the help and patience of Amanda Fraser in customer services, we tracked the problem down to a failed element and she dispatched a free replacement overnight. Towel rail now working perfectly. Couldn't ask for better. Thanks Amanda.
Helpful Report
Posted 4 years ago
Thank you so much for the 5 star review and lovely comments. We are very happy we could get this all sorted out for you! We hope to welcome you back in the future.
Posted 4 years ago
Very good ,good prices and radiator looks great albeit, it is not fitted yet
Helpful Report
Posted 4 years ago
Glad you're happy with your purchase, thank you very much for shopping with us!
Posted 4 years ago
Fast and efficient device Delivery was prompt Happy to deal with them
Helpful Report
Posted 4 years ago
Thank you for the lovely feedback and 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Small problem with damaged paint on valves, but sorted out straightaway and sent new ones.
Helpful Report
Posted 4 years ago
Thank you for the positive review Michael. So glad we could sort this out quickly for you! Apologies again.
Posted 4 years ago
Order dispatched very quickly - the only negative thing was that 3 different couriers were used to deliver 3 radiators......not exactly efficient.
Helpful Report
Posted 4 years ago
Thank you for the positive review Dan. Three different couriers were used as you ordered three different branded items so they are not dispatched from the same warehouse. Apologies for any inconvenience this caused you.
Posted 4 years ago
Lovely vertical radiators, quick delivery & well packaged.
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Posted 4 years ago
Glad you're happy with your purchase, thank you so much for shopping with us!
Posted 4 years ago
Very good service, rad was well wrapped but there was slight denting on the top grill but was not to much of a problem to pull back.
Helpful Report
Posted 4 years ago
Thank you very much for the positive review Trevor! Please do always contact the customer service team with any issues as we would always want the product to be perfect for you.
Posted 4 years ago
good quick service thanks
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Posted 4 years ago
That is great to hear, thank you for the fantastic review.
Posted 4 years ago
Trade Radiators is rated 4.7 based on 5,483 reviews