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Trade Radiators Reviews

4.7 Rating 5,287 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,287 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Good website, competitive prices. Telephoned to advise delivery date. Excellent all round service.
Helpful Report
Posted 1 year ago
We are so pleased you were happy with your shopping experience! Thank you for your 5 star review and for choosing trade radiators!
Posted 1 year ago
Excellent from start to finish
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Posted 1 year ago
We are so delighted to hear this Helen, thank you for your great feedback!
Posted 1 year ago
Great product, excellent service. Prompt delivery of a well-packaged radiator. Thank you!
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Posted 1 year ago
Thank you for the super feedback Rachel, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 1 year ago
Everything I ordered arrived quickly and in good condition. I somehow managed to double order something but they were very helpful and I returned it and was given a refund.
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Posted 1 year ago
Thank you for your 5 star review, your positive feedback is very much appreciated!
Posted 1 year ago
5 rads ordered. One not in stock. Deliveries went well. Rads all good. Out if stock rad arrived quickly. All in time for our plumber.
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Posted 1 year ago
We are so glad you are happy with your purchase, thank you for your positive feedback!
Posted 1 year ago
Very fast delivery. Great product. No damage. Great Service
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Posted 1 year ago
Thank you for your 5 star review and positive feedback, we are so pleased you were happy with the service!
Posted 1 year ago
Great service, great product, the radiator looks much better in natural light than on the website, and fast delivery
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Posted 1 year ago
So pleased you are happy with your purchase Chris! Thank you for shopping with us, we hope to welcome you back again.
Posted 1 year ago
Excellent customer service. I had a radiator that had started leaking and was still within 4 years of its 10 year guarantee. Trade Radiators needed photos which I promptly sent and without any quibble, arranged for a replacement to be sent out within hours of this. Very professional and impressive. Would definitely make me buy from them again. Thank you.
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Posted 1 year ago
So glad we could get this replaced for you quickly. Our apologies again for any inconvenience that was caused. Your positive feedback is very much appreciated!
Posted 1 year ago
Second time we've used Trade Radiators and very pleased with the products we've had. Excellent products, service and very competitive prices. We would definitely recommend them.
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Posted 1 year ago
That is fantastic to hear Sharon, thank you for your recommendation! We are a small business/team here at Trade Radiators so this really means a lot to us!
Posted 1 year ago
You have to pay £60 to return an item
Helpful Report
Posted 1 year ago
Thank you for your review. As per our terms and conditions, returns are subject to a collection fee. This is set by the courier depending on the size and weight of the goods. We do always offer you the option to arrange your own return should you wish to do so.
Posted 1 year ago
Disappointed with the colour of the valves, totally different finish to what I viewed on the website, got told to send them back & reorder but i haven’t as it annoys me that I’ve got to foot the postage cost.
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Posted 1 year ago
Thank you for your review Jill. We did request images to look into this for you. We did not receive these and I believe you choose to go ahead and fit them. If there is anything we can help with at all, please do get in touch with the customer service team.
Posted 1 year ago
Smooth transaction. Excellent delivery times and returns policy.
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Posted 1 year ago
Thank you for your 5 star review and positive feedback Emma, we really appreciate it!
Posted 1 year ago
Very efficient with dealing with customers kept me informed when my item would be back in stock and promptly delivered to me
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Posted 1 year ago
We appreciate the positive feedback Robert, thank you for shopping with us! We hope to welcome you back in the future.
Posted 1 year ago
I choose the new Bathroom Towel Radiator on-line and found it very easy to find the item that I wanted and the price was very competitive. When I received it, it was very well packaged and in good condition, I bought it to replace and existing Chrome Towel Radiator the same size and it fitted perfectly without any problems at all. Thanks for a quality product.
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Posted 1 year ago
Glad you are happy with your purchase! Thank you for choosing Trade Radiators, we hope to welcome you back in the future.
Posted 1 year ago
Had slight problem with paint finish which was sorted by Amanda in customer services. Would highly recommend Trade Radiators for exceptional all round service from start to finish.
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Posted 1 year ago
That is wonderful to hear, your positive feedback and recommendation is very much appreciated, thank you!
Posted 1 year ago
Great service and good choice of rads
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Posted 1 year ago
Thank you for your positive review Richard, we really appreciate it!
Posted 1 year ago
Fantastic customer service team.
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Posted 1 year ago
Thank you so much for your 5 star review. We are a small business/team here at Trade Radiators so this really means a lot to us!
Posted 1 year ago
Great radiator at a good price, easy to fit and looks great, fast delivery.
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Posted 1 year ago
So glad to hear you are happy with your purchase Anthony, we really appreciate your positive feedback! Thank you for choosing Trade Radiators!
Posted 1 year ago
Good service, it wasn’t clear to me that we needed to purchase valves separately, perhaps those could be added as suggested items. Other than that they were great
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Posted 1 year ago
Thank you for your positive review, apologies if this was not clear. We hope to welcome you back in the future.
Posted 1 year ago
Acurate discription, Very well packed and very good radiator. Thank You.
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Posted 1 year ago
We are so pleased you are happy with your purchase from us Peter. Thank you for your 5 star review!
Posted 1 year ago
Trade Radiators is rated 4.7 based on 5,287 reviews