Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,073 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,073 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 10th May 2025

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Trade Radiators 5 star review on 9th May 2025

Trade Radiators 5 star review on 4th April 2025

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Trade Radiators 5 star review on 3rd April 2025

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196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products. The website is well designed and provides the information needed. Quick despatch. And great customer service too. The only challenge I had was that it's impossible to know with certainly how the order has been split and keep track of the delivery. Trade Radiators do not inform how the order has been split and who is sending the product. And you get different delivery notifications with no mention of Trade Radiators.”

Helpful Report

Posted 1 year ago

Thank you for your positive review! Orders with multiple branded items must be shipped separately but we do email you with the tracking information for each item. Sincere apologies if anything was unclear!

Posted 1 year ago

“great service and kept in touch with production and delivery details throughout the process. Helpful roadside delivery with a smile, on time and perfect condition. All goods were well packed and on opening, everything was as expected...well...better than expected. Five stars.. Thank you”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review Barney, we are delighted you were so happy with the service provided! We hope to welcome you back in the future.

Posted 1 year ago

“A good selection of radiators. Delivered on time, well packed, and as per specification.”

Helpful Report

Posted 1 year ago

We are so glad that you're pleased with your purchase, thank you for choosing Trade Radiators.

Posted 1 year ago

“Excellent service and a great priced radiator.”

Helpful Report

Posted 1 year ago

Fantastic to hear, thank you for the great feedback June. We hope to welcome you back in the future.

Posted 1 year ago

“Can't give a review as still waiting for plumber to install the radiators following major renovations.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sure you will be pleased with your purchase!

Posted 1 year ago

“Excellent price, very quick delivery as promised. Product in top condition”

Helpful Report

Posted 1 year ago

Thank you for your fantastic feedback, it is much appreciated!

Posted 1 year ago

“Arrived on time ,very well packaged good overall finish on the radiator”

Helpful Report

Posted 1 year ago

Glad you are happy with your purchase Malcolm, thank you for your positive feedback. We hope to welcome you back in the future.

Posted 1 year ago

“Easy website to use Goods came in great time as specified Packaged really well No damage Looks perfect Round of applause will definitely be using again”

Helpful Report

Posted 1 year ago

Thank you very much for such a wonderful review Steven. We are so pleased you are happy with your purchase and the delivery service and we look forward to welcoming you back in the future.

Posted 1 year ago

“Best price I could find. Fast delivery and very well packaged. Got updates throughout the ordering process. Thanks.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review and great feedback Simon. We hope to welcome you back again in the future.

Posted 1 year ago

“Display pictured showed double panel rad. Slide to the right and it's a single panel. Happy with the quality just a shame it showed a double when I showed the rad to the customer.”

Helpful Report

Posted 1 year ago

Thank you for your positive review. Our apologies if any confusion was caused.

Posted 1 year ago

“I ordered a vertical radiator and instead of getting a double column, I received a single panel radiator from a different maker . I also ordered the double column feet which I received. Didn’t get much joy from customer services who insisted I ordered the panel radiator, but they sent the double column feet. Spoke to them twice but got so frustrated decided to give up for the sake of my well-being.”

Helpful Report

Posted 1 year ago

Hi Gemma, we've checked thoroughly and you placed your order online yourself and the items you have received are exactly as ordered and as shown/described on our website. You did order feet for column radiators but the radiator you ordered (Saturn) is a modern elliptical tube style radiator so they won't work together. When you contacted us we were more than helpful and advised that you could return or swap any or all of the items within 28 days no problem at all, we haven't heard from you since until this online review. We are here to help and can rectify your error for you quickly and easily given the opportunity to do so.

Posted 1 year ago

“Great deal and quick delivery.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review, much appreciated!

Posted 1 year ago

“Fast efficient delivery. Radiator was in pristine condition unlike some of your competitors. Good instructions and straightforward to fit. All this at a fair price. Excellent alround.”

Helpful Report

Posted 1 year ago

So glad to hear you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 1 year ago

“good product and delivery time and good communication and help from Gemma thank you.”

Helpful Report

Posted 1 year ago

Absolutely wonderful to hear! Thank you very much for the positive feedback, we are so glad you are happy with your purchase.

Posted 1 year ago

“Amazing speedy service. Lovely product.”

Helpful Report

Posted 1 year ago

Thank you for your excellent feedback, so pleased you are happy with your goods! Thank you for shopping with us.

Posted 1 year ago

“The radiator arrived more quickly than expected and was well-packed. It has a nice white finish with no blemishes. I was surprised that no tails were provided since that is now more common, but for the price paid it is still a good buy. The screw threads were nice and clean so easy to get a water tight joint.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback, we are so pleased you are happy with your goods!

Posted 1 year ago

“This is my second purchase of a bathroom radiator from this company. Changed from curved to flat and slightly bigger size. The price for the quality is excellent and new one has much neater fixings plus next day delivery.”

Helpful Report

Posted 1 year ago

So glad to hear you're happy with your purchase! Thank you for shopping with us again, we hope to welcome you back in the future.

Posted 1 year ago

“Lovely radiators. Excellent service would definitely use again. Throughly recommend Trade Radiators.”

Helpful Report

Posted 1 year ago

We are so delighted to hear this! Thank you for your wonderful recommendation, we hope to welcome you back in the future!

Posted 1 year ago

“excellent service ! very easy and a pleasure to deal with ! highly recommend this company ! nothing is a problem! thank you !”

Helpful Report

Posted 1 year ago

Thank you for your fantastic recommendation and your positive comments! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 1 year ago

“Unlike some of the TrustPilot reviews I did not have any issues with the order and delivery of my radiator. No personal interaction - ordered directly from the website. Delivered the next day by DX Express in an undamaged box with a two hour slot advised by email. Box contained numerous stickers which seemed to indicate that the central supplier also had an account for UK Radiators who were a few quid dearer for the same rad! Communication was good throughout. Quality item installed without any problems. Many thanks”

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Posted 1 year ago

Thank you for the super feedback and for choosing Trade Radiators, it's much appreciated!

Posted 1 year ago

Trade Radiators is rated 4.7 based on 5,073 reviews