Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,506 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd October 2026

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Trade Radiators 5 star review on 28th August 2026

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Trade Radiators 5 star review on 10th June 2026

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Trade Radiators 5 star review on 9th June 2026

Trade Radiators 5 star review on 4th June 2026

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Trade Radiators 5 star review on 24th May 2026

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208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery”

Helpful Report

Posted 8 years ago

Thank you, I'm glad you've found our speedy next day delivery service useful. Julie (Manager)

Posted 8 years ago

“Excellent service”

Helpful Report

Posted 8 years ago

Thanks for the 5 star review and for highlighting our Customer Service, we really appreciate it. Julie (Manager)

Posted 8 years ago

“Trade Radiators had the exact rad valves that I needed. Not everywhere stocks corner valves. They were delivered very quickly. Not yet fitted but I'm sure they will be fine. Would definitely use them again.”

Helpful Report

Posted 8 years ago

Thank you Philip, you're right corner valves are not easy to find but we have a great selection. Thanks for shopping with us, we look forward to welcoming you again soon. Julie (Manager)

Posted 8 years ago

“Very speedy delivery sevice”

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Posted 8 years ago

Thanks for the 5 stars! I'm glad you enjoyed our unrivalled, next day delivery service. Julie (Manager)

Posted 8 years ago

“Purchased a Stratford traditional radiator and the heated rail element broke just over 2 years which meant it was out side the guarantee so I spoke to the sales team explained the situation they said there was nothing they could do and only gave me the 5 % discount that was running at the time which meant I had to pay over £ 50 for a replacement one. The heated part of the towel rail has not been in use much and was fitted about a month after delivery as it was part of the bathroom refurbishment I am disappointed it was not replaced for free or at a greatly reduced price, I just hope when this one is fitted it lasts longer.”

Helpful Report

Posted 8 years ago

Hi Julie, I'm sorry that you've had to replace the element outside of the guarantee period, that is frustrating indeed. I agree, we could've done better than the 5% discount so I have refunded an extra £25 back onto your card for you. I hope this helps. Thanks and sorry again. Julie (Manager)

Posted 8 years ago

“excellent fast service, we had a problem which they sorted out immediately without any hassle or question. Customer Service is spot on would give them 100%. Would definitely recommend Trade Radiators as a company to use. Top marks!”

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Posted 8 years ago

Thank you Neil for your honest and positive review of shopping with us. I'm very glad we provided you with such good customer service as we work hard on this, so thank you. Julie (Manager)

Posted 8 years ago

“The item delivered was very good, I had a small technical issue which was resolved exceptionally easily and quickly to my complete satisfaction so will definitely use them again.”

Helpful Report

Posted 8 years ago

Thank you so much, we pride ourselves in our Customer Service as it is so important to us, therefore your positive feedback is greatly appreciated. Thank you. Julie (Manager)

Posted 8 years ago

“Excellent from ordering to delivery. Kept well informed on the delivery date and time. Radiator was well packaged Can't fault it.”

Helpful Report

Posted 8 years ago

Thank you for your great feedback Theresa, it is much appreciated. Julie (Manager)

Posted 8 years ago

“As a first time experience my second time will be to go elsewhere! Ordered two radiators with assurances they would be delivered with 48 hours. Three days later I am calling to find out there they are, to be told that none are in stock and I'd have to wait 12 weeks for the next delivery. More apologies followed - "yes the website should indicated they were out of stock", and yes "someone should have called" but did not. Later that day I was informed that the rads had mysteriously arrived in stock and that they would be with me the following day along with a notification of delivery times. Predictably nothing was heard. More calls the following day were greeted with promises to check on the delivery status and call me back. Still nothing was heard. I was about to cancel my order when the rads arrived - trust me this would have been as big a surprise to Trade Radiators as it was to me. What an absolutely shambolic outfit. Nobody knew what was going on from start to end. Get your act together for future business. You've lost mine!”

Helpful Report

Posted 8 years ago

I apologise for what appears to have been a catalogue of errors due to a stock loading issue on the warehouse system for this particular product. This was an isolated incident and only effected that particular item. The issue has now been rectified however that does not of course help the problems that you had as a result for which we are truly sorry. It was a once off and not our usual slick service, please accept my sincere apologies. Julie (Manager)

Posted 8 years ago

“Delivery came in excellent time”

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Posted 8 years ago

Thanks for the 5 star review, we look forward to welcoming you back again soon. Julie (Manager)

Posted 8 years ago

“Item shown as in stock, payment made. Had to chase by phone 7 days later after e mail that was sent was ignored. Item not in stock. Sharp practice as will take over 30 days to get in stock, if it comes in then, no guarantee. Poor.”

Helpful Report

Posted 8 years ago

Thanks for your comments. We did call you on the same day you placed the order and left a message letting you know that the item was out of stock. It was then dispatched for you as promised. We did communicate the whole process to you and in a timely manner but sorry you don't feel this is the case. Thanks. Julie (Manager)

Posted 8 years ago

“fast efficient service”

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Posted 8 years ago

Great to hear and 5 stars too, thank you. Julie (Manager)

Posted 8 years ago

“Thank you, we've just received our radiator as promised. excellent service and communication from ordering to delivery.”

Helpful Report

Posted 8 years ago

Thank you Jude, great to hear you're so happy with the product and service. Julie (Manager)

Posted 8 years ago

“The service received was 1st class. Ordering was very easy. The radiator was delivered within 24 hours after the order was placed and looks great. Thank you.”

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Posted 8 years ago

Fantastic feedback, thank you very much indeed. I'm glad you're so happy shopping with us, thank you. Julie (Manager)

Posted 8 years ago

“Great selection of radiators etc good prices. Fast delivery of well packaged goods. Would use again.”

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Posted 8 years ago

Great feedback, thank you very much Kathleen. We look forward to welcoming you back again soon. Julie (Manager)

Posted 8 years ago

“Really quick delivery, good product and good price - many thanks”

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Posted 8 years ago

Thank you Anthony, we look forward to welcoming you back again soon. Julie (Manager)

Posted 8 years ago

“Very nice looking valves. However, because the tails have no shoulder and are not tapered it took 36 wraps of standard Ptfe tape to get them to tighten properly. Hemp and paste is a better option if fitting these valves. They work fine so far but time will tell”

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Posted 8 years ago

“Next day delivery as promised, from Glasgow to the south coast of England, and a beautiful product.”

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Posted 8 years ago

Thank you Alan, I'm glad you're so impressed. Next day delivery is possible throughout UK mainland so our speedy delivery is available for everyone to enjoy. Julie (Manager)

Posted 8 years ago

“All deliveries were OK and fast.”

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Posted 8 years ago

Thank you for the 5 star review, I'm glad you enjoyed our speedy delivery service. Julie (Manager)

Posted 8 years ago

“Ordered a towel rail which turned out to be damaged, I informed trade radiators and received a swift refund.”

Helpful Report

Posted 8 years ago

I'm sorry you had problems with courier damage. Transit damages are usually low so it sounds like you've been unlucky on this occasion so apologies. Julie (Manager)

Posted 8 years ago

Trade Radiators is rated 4.7 based on 5,506 reviews