Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,373 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 12th April 2026

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Trade Radiators 5 star review on 10th April 2026

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Trade Radiators 5 star review on 3rd April 2026

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Trade Radiators 5 star review on 29th March 2026

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200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The speed of delivery was excellent and the quality and packaging of the designer radiators that I ordered was also excellent. Where the service was poor was the stock levels and time of delivery. After ordering and paying for two vertical designer radiators back in March 2017 the second one has only just arrived (end of July 2017). In the meantime I have had alternatives sent (wrong height) so sent back. Eventually the radiator I ordered came back into stock and was sent out to me, to be fair they did go halves as I upgraded one of them to a double vertical radiator but the hassle getting this far hasn't really been worth it.”

Helpful Report

Posted 8 years ago

Hi Dave, Thank you for your review. I have looked into the issues raised and we did inform you at the time that both items were out of stock, however this was then delayed which is of course of great inconvenience to you and I apologise for this. We had a few production delays with one factory which has thankfully now been resolved. With regards to the incorrect height arriving I'm afraid this was my own error when processing so I'm very sorry about that. Thankfully your order has been completed and any issues resolved, however please do not hesitate to contact me should there be anything further I can assist with. Kind Regards, Stacey Love (Assistant Manager)

Posted 8 years ago

“Towel rail/radiator at a great price and with free valves. The valves didn't arrive but Trade Radiators tracked them and made sure the arrived the next day.”

Helpful Report

Posted 8 years ago

Thanks for the review Isobel, I'm glad were were able to sort the missing valves out for you. Hope to welcome you back again soon. Julie (Manager)

Posted 8 years ago

“Promptly replaced a radiator that was damaged in transit.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to review Trade Radiators. Apologies your radiator arrived with transit damaged, but I am glad we resolved this quickly and efficiently for you as Customer Service is extremely important to us. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“Excellent company to deal with. Very quick next day delivery. Happy to recommend. Thank you.”

Helpful Report

Posted 8 years ago

Thank you Robert for happily recommending Trade Radiators! It's great for us to have such feedback and we all love a recommendation when we're having work done around the house and need good products and service. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“The service was excellent, however, I would suggest you contact the customer with the details of the status of the order I.e despatch and estimated delivery date. Nevertheless, after a quick phone call I was informed of the day and estimated time of delivery.”

Helpful Report

Posted 8 years ago

Hi John, thanks for taking the time to review Trade Radiators. I had a look at your order and we did email you dispatch notification and tracking information for your delivery. Sorry if you have missed the email or maybe it has gone into your junk folder by accident. Anything we can help with please do contact us, thank you. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“Quick service, delivered two days after I ordered it, raditor itself just superb, can't wait to have it fitted. Brilliant!”

Helpful Report

Posted 8 years ago

Great review of Trade Radiators, thank you Anthony, myself and the team really appreciate your positive feedback. :-) Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“Amazing service. Arrived the day after ordering. Thank you. Good prices too!”

Helpful Report

Posted 8 years ago

Norma, thanks for the "amazing" review, I'm so happy you've had a great experience shopping with Trade Radiators. Kind regards, Julie Boyle (Manager)

Posted 8 years ago

“Good radiator at a good price.”

Helpful Report

Posted 8 years ago

Thanks for the review of Trade Radiators, really glad you like the radiator and competitive price. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“EXCELLENT ADVICE AND CUSTOMER SERVICE. PRODUCTS AS DECRIBED AND DELIVERY ON TIME.”

Helpful Report

Posted 8 years ago

Thank you Ray for such a positive review, we really appreciate you taking the time to share your experience of Trade Radiators. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“item was has described and postage was very fast”

Helpful Report

Posted 8 years ago

Thank you for taking the time to review Trade Radiators. We pride ourselves on our information accuracy and speedy next day delivery (available on most of our products) so I am glad they were to your satisfaction. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“Trade Radiators have an easy to use website with excellent delivery.”

Helpful Report

Posted 8 years ago

Greatly appreciated 5 star review and brilliant that you found our website so easy to use and appreciated the delivery service. Thank you! Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“Delivered on time (2 hour delivery slot) undamaged and as described”

Helpful Report

Posted 8 years ago

Thanks for your 5 star review of Trade Radiators, we really appreciate it and look forward to you shopping with us again in the future. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“I ordered two radiators. Only one arrived the next day and that had no fittings in the box which was burst. The next day the second radiator arrived, this box was in even worse condition, the radiator was bashed and the fittings were bent. The only saving grace was how quickly customer support helped me out. I would change the carrier and check the packaging used.”

Helpful Report

Posted 8 years ago

Dear George, apologies for the unsatisfactory experience. I've looked into this and you're absolutely right, the issues have been due to, frankly unacceptable, poor service from Tuffnells Couriers and I can only apologise again for this, it's not the usual Trade Radiators high standards. I am glad however that our Customer Service team managed to sort everything out for you and I see that we have also refund you £30 for the inconvenience. If there is anything we can help with in the future please don't hesitate to get in touch. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“Great service, ordered on Thursday morning delivered next day Friday.”

Helpful Report

Posted 8 years ago

Thanks for the 5 star review, glad you're so pleased with your purchase. Julie (Manager)

Posted 8 years ago

“Grate price, good service.”

Helpful Report

Posted 8 years ago

We appreciate your review, thank you. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“Very happy made a misstake by not ordering a 1 kw thermostat but all goody prompt and good service”

Helpful Report

Posted 8 years ago

Hi Martyn, thanks for your review of Trade Radiators, if there is anything we can assist with then our friendly Customer Service team are always happy to help. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“Easy to use site. Clearly written, good variety and pricing structure.”

Helpful Report

Posted 8 years ago

What a great review and description of our website, thank you very much indeed. I am glad that you found it easy to use and appreciated the products and our highly competitive prices. We look forward to welcoming your custom again should you need anything. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“Hi, Initially you sent a radiator without valves, then when I noticed the missing valves you sent those, but now I have a second set of valves that was delivered. Can you arrange a pick up please?”

Helpful Report

Posted 8 years ago

Hi Leonard, I believe this has already been rectified for you and the extra valves collected. It appears that the couriers mislaid your original valves and then delivered them when they were found, in between times we sent out a replacement pair to help you out. Please let us know if there is anything else we can do to help. Thanks. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“The radiator was very good quality at a good price. Speedy delivery.”

Helpful Report

Posted 8 years ago

Thanks June, we look forward to welcoming you back again soon. Julie (Manager)

Posted 8 years ago

“Had the products we wanted , at the price we wanted to pay and before we could blink they was delived to Essex Great many thanks would use them again.”

Helpful Report

Posted 8 years ago

Great to hear your experience was so positive. Customer Service is extremely important to us so we really appreciate your comments, thank you very much indeed. Julie (Manager)

Posted 8 years ago

Trade Radiators is rated 4.7 based on 5,373 reviews