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Trade Radiators Reviews

4.7 Rating 5,506 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,506 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“I called them to confirm details before placing my order online around noon. 24 hours later the radiator was delivered, exactly as promised. Consider that it came from Glasgow to the depths of the South Wales valleys and you should be impressed, I am.”
Helpful Report
Posted 8 years ago
Thank you Jeff, I'm glad you were so pleased. We do have warehouses all over the UK, it's just the sales office that's in Glasgow but it's the same speedy delivery service regardless of where in the UK you are, from John O Groats or Lands End. :-) Thanks again, Julie (Manager)
Posted 8 years ago
“This would have been 5 stars but I think my order must initially have been misplaced as I had no confirmation email after the initial receipt of order. However once I chased them up after a few days everything fell into place & the delivery was next day, was very well packaged & the quality of the radiator I purchased despite being a basic model was very good.”
Helpful Report
Posted 8 years ago
Hi Simon, I had a look at your order and it definitely wasn't misplaced, it was processed and delivered in the usual timeframe for that particular radiator range. It may be that you missed that info on the website when ordering and had expected it sooner. The email receipt was sent to the email you provided when placing the order. If there is anything else we can help with please don't hesitate to contact our Customer Service team, thank you. Julie (Manager)
Posted 8 years ago
“I gave a 5* rating when I bought 2 radiators last year, based on price and service. But the real measure of a service company is their reaction when things go wrong. One of the radiators started to leak. Trade radiators agreed a replacement without quibble. Since the original design was no longer available they also agreed to replace both of my radiators, even though one of them was not faulty. The sales staff were patience personified in dealing with my ignorance in trying to find suitable replacements. Delivery was again prompt, and they even made a decent contribution to the fitting of these replacement radiators. Trade Radiators has great confidence in it's products, and is prepared to back that up with a thorough guarantee. My experience means that I will go straight back to them when I need radiators in the future, and I urge everyone else to do the same.”
Helpful Report
Posted 8 years ago
Thank you for your honest and positive review. Our customers are so very important to us and we really do pride ourselves in providing those valued customers with the best service we possibly can so your comments are much appreciated. Thank you, we look forward to welcoming you back again. Julie (Manager)
Posted 8 years ago
“Easy to buy online. Website was simple. Great prices and great delivery. Turned up on time and undamaged! Brilliant service will 100% recommend”
Helpful Report
Posted 8 years ago
Fantastic, thank you Max! It's great to hear that you have been so happy with the entire process from start to finish. We look forward to welcoming you back in the future. Julie (Manager)
Posted 8 years ago
“Quick delivery and a decent price for the size radiator I wanted.”
Helpful Report
Posted 8 years ago
Thank you for your 5 star review and for choosing Trade Radiators. Julie (Manager)
Posted 8 years ago
“They supplied a towel rail at a very competative price and free delivery”
Helpful Report
Posted 8 years ago
Thanks for the super 5 star review, we look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“Just what we were looking for as we only have limited room in our bathroom. Our previous radiator was too small so decided to buy the taller version of it and so much better.”
Helpful Report
Posted 8 years ago
Thank you Leslie, sounds perfect! Julie (Manager)
Posted 8 years ago
“Ordered radiators 6 weeks ago which have now been delayed twice without warning, communications have been extremely poor. Not acceptable.”
Helpful Report
Posted 8 years ago
Hi Nicola, I'm sorry you feel that any part of your order process has been unacceptable. I would just to clarify, the radiators you ordered were marked as out of stock online (due end of October) when you placed the order, so you were aware at the time of ordering and were happy for the items to be left on back order. The due date has not changed, the goods are still due in at the end of October and as previously advised, you will receive a delivery notification email as soon as we have the items back in stock. Thank you. Julie (Manager)
Posted 8 years ago
“They were very helpful when I contacted them by phone and were able to deliver the radiators on time.”
Helpful Report
Posted 8 years ago
Thanks Lucy, lovely to hear we were able to help you. Julie (Manager)
Posted 8 years ago
“quick service and great product”
Helpful Report
Posted 8 years ago
Thanks for shopping with us Nicola, I'm delighted you're so happy with our service and your new radiator. Julie (Manager)
Posted 8 years ago
“Radiator exactly as described, good customer service, was easy to arrange delivery for a convenient date”
Helpful Report
Posted 8 years ago
Great feedback Helen, thank you. We look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
Thank you Helen, I'm so glad you're happy with our service and look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“Delivery good product good 2 towel rails installed 1 to go. Thanks”
Helpful Report
Posted 8 years ago
Thank you for your review Shirley and for choosing Trade Radiators. I'm sure your new towel rails will look great and keep your bathrooms cosy in the colder months. Thanks again. Julie (Manager)
Posted 8 years ago
“Efficient Company supplying quality products, good customer service and fantastic delivery. Have used twice and totally satisfied both times.”
Helpful Report
Posted 8 years ago
Thank you very much indeed, it's always a pleasure to welcome our lovely customers back time and again, we really appreciate your custom, thank you. Julie (Manager)
Posted 8 years ago
“Easy ordering online,quick delivery and packed well,all instructions and parts and good quality radiator.Very pleased.”
Helpful Report
Posted 8 years ago
Thank you John for your excellent review, I am delighted that you have been so pleased with the entire process and look forward to welcoming you back in the future. Julie (Manager)
Posted 8 years ago
“Seamless transaction, good product and good price.”
Helpful Report
Posted 8 years ago
Thank you for your excellent review, we hope to welcome you back in the future. Julie (Manager)
Posted 8 years ago
“Quick delivery the next day, good service. Radiator looks good.”
Helpful Report
Posted 9 years ago
Thank you, great to hear you're giving the whole experience 5 stars, thank you for choosing Trade Radiators. Julie (Manager)
Posted 8 years ago
“Speedy service and delivery. The packaging was excellent.”
Helpful Report
Posted 9 years ago
Thanks Steven, we pride ourselves in every aspect of our service so it's always good to have such positive feedback, much appreciated. Julie (Manager)
Posted 8 years ago
“Delivery was very fast. Haven't fitted radiator yet as bathroom refurbishment isn't until December but it looks good.”
Helpful Report
Posted 9 years ago
Thanks Maureen, I'm glad you like the radiator and speedy delivery too. I'm sure it'll look fab when your bathroom is all finished. Thank you for shopping with us. Julie (Manager)
Posted 9 years ago
“Brilliant product. Great price. Fast delivery. What's not to love?”
Helpful Report
Posted 9 years ago
What a wonderful review of your shopping experience with Trade Radiators, thank you Jon, we really appreciate it and look forward to welcoming you back in the future. Julie (Manager)
Posted 9 years ago
“Excellent value, look good and arrived quickly. Now He’s just got to fit them!”
Helpful Report
Posted 9 years ago
Thank you for the 5 star review, the Apollo Ferrara radiators are very impressive indeed, I'm sure they will look amazing once installed and keep you cosy too. We look forward to welcoming you again in the future. Julie (Manager)
Posted 9 years ago
Trade Radiators is rated 4.7 based on 5,506 reviews