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Trade Radiators Reviews

4.7 Rating 5,485 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,485 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very good quality and service excellent
Helpful Report
Posted 5 years ago
That is great to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Excellent service fast delivery very nice people to talk to and fast response thank you very much. Kind regards Wayne
Helpful Report
Posted 5 years ago
Thank you for the excellent feedback Wayne, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Can I take this opportunity to thank your Kimberley Brines for her prompt and understanding when I had a problem with my delivered items. I will definitely use Trade Raditors again if needed and would recommend to others.
Helpful Report
Posted 5 years ago
Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Great radiator, good price. Looks really good in the freshly decorated living room. Photocopied instructions for hanging and dressing the radiator were not clear; they appeared to be about 100th generation copies as the images were very blurred. I managed to find the manufacturer's originals on-line. We missed the delivery, but they left it with a neighbor. We were supposed to get a call from the delivery driver on a number that I provided, to ensure we were in, but the driver didn't call that number. No drama though. Decent experience, some aspects not as good as others, but I would use them again
Helpful Report
Posted 5 years ago
Thank you Paul, we hope to welcome you back again in the future.
Posted 4 years ago
I cannot praise the customer services enough I ordered two radiators from here a few weeks back and only one turned up at first when the second arrived it was clear the journey had not been kind to it and the courier firm had dropped it along the way. The box was ripped and open the radiator and been scratched and chipped and the brackets bent out of shape. I contacted customer services and got a quick response asking for a date convenient to me for collection of the damaged radiator and a replacement to be sent out. Many thanks Kimberly, I look forward to my new radiators getting some use in the winter.
Helpful Report
Posted 5 years ago
So glad we could help, thank you for your positive review, it's much appreciated.
Posted 4 years ago
Product poorly assembled and painted, insufficient packaging couriers faked my signature on delivery
Helpful Report
Posted 5 years ago
Thanks for your review. Sorry that you are unhappy with the item, we do have a 28 day returns period, just contact our Customer Service team who can arrange the return for you. Couriers have to do contactless delivery currently because of COVID so it's not faking a signature, it's simply the courier completing the required signature field on your behalf to ensure a safe and contactless delivery.
Posted 5 years ago
Very efficient and good value for money
Helpful Report
Posted 5 years ago
Brilliant to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Great price and product. Free fast delivery. I would recommend.
Helpful Report
Posted 5 years ago
That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Great service. Fast delivery. Very helpful staff. Love my new radiators. I would recommend that the instructions include guidance re putting the brackets on the wall as we got this wrong and had to re position them.
Helpful Report
Posted 5 years ago
Great to hear you're so happy with your purchase, thank you!
Posted 4 years ago
Unable to write a review as still awaiting a replacement part.
Helpful Report
Posted 5 years ago
Glad you're all sorted now and apologies for any inconvenience.
Posted 4 years ago
Good quality product delivered on time.
Helpful Report
Posted 5 years ago
Brilliant to hear, thank you for the 5 star review.
Posted 4 years ago
All excellent - found what we wanted easily on line, ordering was also straight forward and delivered within two days - if only all on line business was as simple! Thanks very much 😊
Helpful Report
Posted 5 years ago
Brilliant to hear Ros, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Very good service. Had it delivered very prompt.
Helpful Report
Posted 5 years ago
Brilliant to hear, thank you for the 5 star review.
Posted 4 years ago
Veru good and satisfactory.
Helpful Report
Posted 5 years ago
Thanks for the positive feedback!
Posted 4 years ago
Great products with affordable prices. And realy quick deliveries.
Helpful Report
Posted 5 years ago
Brilliant to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Received values. No radiator. No email to say why. Nothing in invoice. Had to call to be told a rad would be three or 4 weeks! But clearly states “in stock” on the website. Just be clear about lead times. 3-4 weeks is not in stock. Be honest!
Helpful Report
Posted 5 years ago
Thanks for your review Daniel. Your special order satin brass towel rail was delivered within the delivery lead times shown on our website for that product so we fulfilled your order in full and on time. Sorry you didn't notice the lead time before ordering, we have made it clear as we possibly can. Apologies none the less for the inconvenience.
Posted 4 years ago
Really competitive prices, great website and customer service (real people) there to help for the inevitable questions.
Helpful Report
Posted 5 years ago
This is lovely to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
nice radiator - an exact replica of the one that needed replacing.
Helpful Report
Posted 5 years ago
Brilliant to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Excellent service, quick delivery and an issue I had with the fittings was resolved within 24hrs
Helpful Report
Posted 5 years ago
Brilliant to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Great service, product range and price.
Helpful Report
Posted 5 years ago
Brilliant to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Trade Radiators is rated 4.7 based on 5,485 reviews