Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,065 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,065 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 4th April 2025

V Customer

Trade Radiators 5 star review on 3rd April 2025

V Customer

Trade Radiators 5 star review on 24th March 2025

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Trade Radiators 5 star review on 21st March 2025

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192

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered towel rail on Monday, delivered on Tuesday. Well packed and exactly what I wanted for my small cloakroom. Had a query before I ordered and staff really helpful. Would definitely recommend.”

Helpful Report

Posted 7 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 7 months ago

“Stunning service, delivery and product. Have used for my home and business. Will always use again”

Helpful Report

Posted 7 months ago

Thank you very much for the positive review and excellent feedback!

Posted 7 months ago

“Excellent service. Easy to navigate website and pay options are great, prices are the best I e found. This is my 2nd order and would definitely purchase again.”

Trade Radiators 5 star review on 3rd October 2024

Helpful Report

Posted 7 months ago

That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.

Posted 7 months ago

“Great radiator but inadequate installation instructions- awful!. And no fixings to wall provided - unforgiveable.”

Helpful Report

Posted 7 months ago

Apologies for the inconvenience. We have checked your order and you didn't contact us to let us know there was a problem. Any issues (including missing parts) should be reported to our Customer Service team ASAP to allow us the opportunity to rectify this for you which we would do right away. We would have preferred to send you a new fixing kit and would have done so had we been given the opportunity. If you have any further issues please don't hesitate to contact us. Thank you.

Posted 7 months ago

“Great service as always. I have used trade radiators previously and as a returning customer I have received the same rapid, professional and friendly service expected of a good company.”

Helpful Report

Posted 7 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 7 months ago

“Fast dispatch, cheapest price on the internet, exactly what I needed.”

Trade Radiators 5 star review on 1st October 2024

Helpful Report

Posted 7 months ago

That is great to hear, thank you for the fantastic review.

Posted 7 months ago

“We at House By Mia use Trade Radiators on most jobs, this is because the quality of the product is always great, but more importantly the high level of sales and customer service interaction is second to none.”

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Posted 7 months ago

A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 7 months ago

“Happy to do business with Trade Radiators again - their service and attention to detail is excellent, no problems whatsoever. Thank you”

Helpful Report

Posted 7 months ago

Excellent feedback, thank you very much indeed!

Posted 7 months ago

“Very easy process to buy a Reina Vicarious radiator. Good price. Delivered the next day. Very efficient tracking system. Well packaged. Very impressed with the product and great for a tight space.”

Helpful Report

Posted 7 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 7 months ago

“Very fast delivery and very helpful driver. Thank you.”

Helpful Report

Posted 7 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 7 months ago

“Arrived damage, fault of courier, but easily rectified by customer service. Good communication.”

Helpful Report

Posted 7 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 7 months ago

“Great service delivered my radiator spot on time with goo communication”

Helpful Report

Posted 7 months ago

That is great to hear, thank you for the fantastic review.

Posted 7 months ago

“We use trade radiators for cast columns product is always great and the service is great”

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Posted 7 months ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 7 months ago

“Perfect item”

Helpful Report

Posted 7 months ago

Thank you very much for the positive review and excellent feedback!

Posted 7 months ago

“Order my column traditional radiator and it arrived nicely packaged and is now on the wall. Very pleased with it.”

Helpful Report

Posted 7 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 7 months ago

“Quick speedy delivery thanks”

Helpful Report

Posted 7 months ago

Thank you very much for the positive review and excellent feedback!

Posted 7 months ago

“good service and easy to order will use again as required”

Helpful Report

Posted 7 months ago

That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.

Posted 7 months ago

“Amanda is always a pleasure to deal with.”

Helpful Report

Posted 7 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 7 months ago

“Good products at great prices promptly and securely shipped”

Helpful Report

Posted 7 months ago

Thank you very much for the positive review and excellent feedback!

Posted 7 months ago

“We were nervous about ordering radiators online for shipment from the UK to Jersey and have been delighted with the customer service and care throughout the process. The amazing Kim provided excellent guidance all the through. She has fantastic product knowledge. The radiators arrived really quickly. Thank you so much for looking after us so well.”

Helpful Report

Posted 7 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 7 months ago

Trade Radiators is rated 4.7 based on 5,065 reviews