Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,303 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 4 star review on 22nd January 2026

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Fab fast delivery”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback!

Posted 3 years ago

“Great thay do what thay say there going to do and radiator looks great thank you”

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Posted 4 years ago

Fantastic review Robert, great to hear! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 3 years ago

“The review is affected badly by the courier Tuffnells used by trade radiators which is a shame as the order and transaction had been effective and efficient however as soon as the courier got involved things went badly. Yasmin at Trade radiators did all she could and kept helping and updating us, you need to use a courier who has better options for leaving items with neighbours, and one who does not tell you they have been twice which I know is untrue, 1 week delay due to the couriers, zero out of 10 for Tuffnells but this reflects on the experience with the radiator supplier which is a shame”

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Posted 4 years ago

We are really sorry that the delivery was not nearly as smooth as it should have been. The couriers had been struggling due to driver shortages due to COVID and Brexit but it's still not good enough, sorry again.

Posted 3 years ago

“Very efficient service, staff very helpful, fast delivery, would recommend Trade Radiators”

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Posted 4 years ago

Brilliant recommendation, great to hear! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 3 years ago

“No hassle ordering and quick delivery. Have used this company several times now and they maintain their high standards with no problems.”

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Posted 4 years ago

That's excellent feedback, thanks! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 3 years ago

“Helpful and friendly customer service, beautiful radiator and later ordered valves delivered super quick. Can’t wait to see it hung.”

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Posted 4 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! Enjoy your beautiful new radiator!

Posted 3 years ago

“Couldn’t be happier. After initially ordering radiators we didn’t like we were able to return and order different ones without any hassle. The refund was paid back in full within 2 weeks.”

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Posted 4 years ago

Glad we could help, thank you for your kind words. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 3 years ago

“Looks smart now installed. Quick delivery. Thank you”

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Posted 4 years ago

Brilliant to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Lovely looking radiators. Kept well informed of delay in delivery. Delivery driver very efficient and helpful.”

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Posted 4 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“this is the second time using trade radiators. love the rads and surprised at the speed of delivery. would recommend to anyone”

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Posted 4 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Highly efficient service.”

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Posted 4 years ago

Thank you for the fab review! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 3 years ago

“We were really pleased with the service that you provided, you kept us informed of a delay and gave us options with our order but in the end our radiators arrived early. Thank you”

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Posted 4 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Fast delivery,good protective packaging, recommended”

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Posted 4 years ago

A brilliant recommendation and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Easy to deal with, quick to solve problems and deliver. Highly recommend”

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Posted 4 years ago

Brilliant Gareth, thanks! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 3 years ago

“Very good and prompt service thank you”

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Posted 4 years ago

Thanks for the fab review and for choosing Trade Radiators.

Posted 3 years ago

“Quick and easy. Great prices and all great quality as well. Never buy anywhere else!”

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Posted 4 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“The radiator was well packaged and looks fantastic in my newly decorated living room. However 3 of the 4 brackets were quite badly damaged/chipped. This could not have happened during transit and should have been noticed before dispatch”

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Posted 4 years ago

Any issues of any kind please do always let us know and we will happily rectify this for you, thank you.

Posted 3 years ago

“Really helpful and friendly over the phone when I wanted to check item was in stock then it was dispatched promptly. Fantastic service & so much more helpful than most other suppliers we have dealt with. Would use again, thank you”

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Posted 4 years ago

Pippa that's lovely feedback indeed! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 3 years ago

“Very good quality and service excellent”

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Posted 4 years ago

That is great to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Excellent service fast delivery very nice people to talk to and fast response thank you very much. Kind regards Wayne”

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Posted 4 years ago

Thank you for the excellent feedback Wayne, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

Trade Radiators is rated 4.7 based on 5,303 reviews