Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,213 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very speedy delivery. I ordered two radiators at 17:30 on Wednesday and both arrived on my London doorstep at 10:30 on Friday! No chance to install them as yet. Only one caveat, I was never asked for a signature on delivery but there is a proxy signature on the electronic counterfoil receipt, possibly appended by the delivery driver!”

Helpful Report

Posted 4 years ago

Thanks for the great feedback and 5 start review! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Great service and arrived within a few days. Would recommend”

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Posted 4 years ago

An excellent recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“good product delivered when promised”

Helpful Report

Posted 4 years ago

Thanks for the great feedback and 5 start review!

Posted 3 years ago

“Excellent service,received in the couple of days promised and the radiators look amazing”

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Posted 4 years ago

Brilliant to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“I gave 4 stars instead of 5. Lost a star due to not being notified of day / time of delivery. I got a phone call from delivery man saying he was at my front door, and I was at work 50 miles away !! As luck would have it my daughter was nearby with spare key.”

Helpful Report

Posted 4 years ago

Thanks for your review. We did send you a dispatch email with full delivery info and tracking on the day we sent the order out from our warehouse, maybe you missed the email.

Posted 3 years ago

“Great service and product.”

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Posted 4 years ago

Brilliant to hear, thank you for the 5 star review.

Posted 3 years ago

“Radiator I choose wasnt in stock, customer service team very helpful in offering a few alternatives and getting it ships swiftly. Couldnt have been more helpfull”

Helpful Report

Posted 4 years ago

This is lovely to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Prompt professional service”

Helpful Report

Posted 4 years ago

Thank you for the excellent feedback.

Posted 3 years ago

“I am still waiting for delivery almost 3 weeks after purchase when the quoted delivery time was 1-2 delivery days. Even worse I can't get an answer on when the radiators will be delivered.”

Helpful Report

Posted 4 years ago

Apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.

Posted 3 years ago

“bought for our kitchen replacement and the ordering, delivery and quality was 100%. Cant fault any part of the process. Excellent service.”

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Posted 4 years ago

Brilliant to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“great service”

Helpful Report

Posted 4 years ago

Brilliant to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Easy website to use. Efficient service. A mistake was made with our delivery but it was immediately rectified and the correct item was then delivered very promptly. Would highly recommend this company. Kimberley was very helpful Thank you”

Helpful Report

Posted 4 years ago

That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Great selection to choose from. Picked the radiator we wanted, great combo price for the valves and sleeves. Valves and sleeves arrived next day, the radiator the day after (ordered after 3pm). Easy website, great choices, prices and delivery. Will be back when needing more, that's for sure.”

Helpful Report

Posted 4 years ago

Thanks for the great feedback and 5 start review! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Good quality products,at trade prices, fast delivery 👍👍”

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Posted 4 years ago

Brilliant to hear, thank you for the 5 star review.

Posted 3 years ago

“Apart from a very slight hiccup with third party courier which was sorted promptly by Kimberley's e-mail, everything else was excellent. Product was very well protected from damage in transit. Will definitely use again to replace the rest of the radiators in our home.”

Helpful Report

Posted 4 years ago

Brilliant to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Excellent service & a great product with very quick delivery time. Although there was an issue with a couple of missing items this was rectified extremely quickly and followed up with a check in call to ensure all was ok - huge thank you to Amanda who took my call, she was efficient and understanding offering the best in customer service.”

Helpful Report

Posted 4 years ago

This is lovely to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“quality product and next day delivery...5 Star service.”

Helpful Report

Posted 4 years ago

Brilliant to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Bought 3 radiators from this company absolutely delighted with them, arrived quickly to N Ireland,had a small problem with one and it was dealt with straight away,great customer service.”

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Posted 4 years ago

Brilliant to hear Christina, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Love my radiators. Easy to order, got through to someone quickly - hassle free very pleased with service”

Helpful Report

Posted 4 years ago

This is lovely to hear, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“I had a query about leg supports for a tubular radiator - I had not bought them with my first order and I realised when the radiator arrived that I would need them. I telephoned. I was answered immediately by Kimberley. She handled it perfectly, directing me to the options available, instructing me how to pull up the images on the website so I could see what I was buying, and guiding me to an alternative choice. Thank you Kimberley. Perfect friendly service without any fuss.”

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Posted 4 years ago

This is great to hear Paul, thank you for the 5 star review. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

Trade Radiators is rated 4.7 based on 5,213 reviews